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The Axana Hotel

Name: The Axana Hotel
Address: Jln. Bundo Kandung No.14-16, Padang Barat, Padang, Sumatera Barat, Indonesia, 25119, Jln. Bundo Kandung No.14-16, Sumatera Barat, 25119, Indonesia
Rating: 8.1

Hotels

All-star Accommodation

8.1

Convenient

From 5,241 verified guests reviews

What Guests Say About Their Stay

Strategic Location (40)

Clean Room (20)

Excellent Service (18)

Tasty Breakfast (4)

Jane S.

9.7

/ 10

I had the most pleasant stay here. The bedroom is pretty big, the bed is comfortable, the bathroom is huge, I had the main street view. What I love most about this hotel is that it has a mini fridge. The check in process was pretty fast, less than two minutes. Before you want to check in, make sure you have 200.000 IDR with you for the deposit. But, don't worry! There's an ATM (BCA) next to the hotel. The location is very strategic. It's easy to get to some places, like bars, traditional market, supermarkets, the beach, and restaurants. I didn't get to try the food and the drink at the bar. Apparently, they're pretty expensive and you need to pay 21% additional fee for tax. The thing that I think needs to be improved is the TV. The quality of the TV is pretty bad. Looks like it's full of ants. But, I am okay with that. Who watches TV nowadays anyway? Also, the wifi is pretty slow. Overall, I would give this hotel a rate of 9 out of 10. Definitely will stay here again in the future.

Salma A. Z.

9.4

/ 10

The Axana Hotel has a great value deals based on the price. The room is clean, huge bedroom and bathroom, and essentials such hairdryer and coffee/tea maker. But for superior, the view just another rooms which shows inside building. If you want city view, you should book another class. But I’m satisfied. And, if you took your car/motorcycle, just tell the receptionist then you’ll not be charged for parking.

Senditio A. H.

9.1

/ 10

Fine place, quite good food, pleasant staff.

In the Area

See Map

Jln. Bundo Kandung No.14-16, Padang Barat, Padang, Sumatera Barat, Indonesia, 25119

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Axana Hotel is a hotel in a good neighborhood, which is located at West Padang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Axana Hotel

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What's around The Axana Hotel

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Jln. Bundo Kandung No.14-16, Padang Barat, Padang, Sumatera Barat, Indonesia, 25119

Discover More About The Axana Hotel

Location

The Axana Hotel is a hotel in a good neighborhood, which is located at West Padang.

About The Axana Hotel

From business event to corporate gathering, The Axana Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Axana Hotel, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Axana Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Axana Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Axana Hotel.

All facilities in The Axana Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Fitness center
Garden
Hot tub
Karaoke
Massage
Outdoor pool
Sauna
Spa
Steam room
Poolside bar

Public Facilities

Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Tours

Food and Drinks

A la carte breakfast
Bar
Nightclub
Poolside bar
Bar

In-room Facilities

Minibar
Refrigerator
Shower
TV

Transportation

Airport transfer
Car rental
Valet parking

General

AC
Family room
Swimming pool

Business Facilities

Business center
Meeting facilities

Sports and Recreations

Billiard
Fitness center

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Family-friendly Facilities

Children pool

Nearby Facilities

ATM/Banking

Connectivity

Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in The Axana Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 250,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 120,000/guest for extra breakfast.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Breakfast Price	Please check Accommodation Policy & General Information (read all) to check breakfast price
Available rooms at The Axana Hotel	139
Number of floors in The Axana Hotel	6
Another facilities in The Axana Hotel	Fitness center, Garden, Hot tub, Karaoke, Massage

Frequently asked question in The Axana Hotel

What are available facilities at The Axana Hotel?

There are top facilites at The Axana Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Axana Hotel?

The standard check-in time at The Axana Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Axana Hotel provide breakfast?

Yes, The Axana Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Axana Hotel

Overall Rating & Reviews

From 5,241 verified guests reviews

8.1

Convenient

Fantastic

1,082

Very Good

2,733

Satisfying

333

Average

1,093

Poor

Cleanliness

Comfort

Meal

Location

Service

Show reviews that mention...

All

strategic location (40)

clean room (20)

excellent service (18)

tasty breakfast (4)

complete facilities (8)

spacious room (1)

great room (1)

tasty food (12)

See More 8

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Most Helpful

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f***i

This is a guest profile.

6.6

/ 10

05 Aug 2024

. One of the creepy hotel at padang.

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N***a

This is a guest profile.

5.4

/ 10

06 Jul 2024

I ordered 2 suite rooms. There was a cockroach in one of the rooms. They couldn't give us a different room so staff came and fumigated the room instead. The odor was so strong that we had to ask them to open the doors. The bathroom bidet was leaking on the other room. No towels were ready, I had to call the room service. I couldn't sleep because I heard noises, people talking and laughing. Breakfast was so-so. There were only 2 elevators; They were slow. Atmosphere was kind of creepy-I found out late that this hotel has lots of scary stories post-earthquake in 2009. Sorry not sorry but I won't be coming back.

2 liked this review

Accommodation's Reply

09 Jul 2024

Dear sir/madam. Thank you for taking the time to provide us with feedback during your stay at The Axana Hotel Padang. I am truly sorry to hear about your unpleasant experience. While we continually strive to maintain our standards of guest satisfaction, unfortunately, on this occasion, we fell short of our primary goal. Therefore I would like to express my sincere apologies to you. Hopefully we will get the opportunity to serve you again another time and of course with much better service. Regards, Nia (Asst. Front Office Manager).

J***i

This is a guest profile.

6.7

/ 10

09 Jun 2024

The AC was not doing his job very well cause we're still like in sauna. Some of broken parts of the hotel were surely abvious.

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Accommodation's Reply

27 Jun 2024

Dear Mr. Jefri H, Thank you for taking the time to give us feedback during your stay at The Axana Hotel Padang. I am truly sorry to hear about your unpleasant experience. While we continually strive to maintain our standards of guest satisfaction, unfortunately, on this occasion, we fell short of our primary goal. Therefore I would like to express my sincere apologies to you. Hopefully we will get the opportunity to serve you again at another time and of course with much better service. Regards, Nia (Asst. Front Office Manager).

ANDRI A.

9.4

/ 10

08 Jun 2024

Only one problem please maintenance for Air Conditioning. Because so slow air flow come out.

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Accommodation's Reply

27 Jun 2024

Dear Mr. Andri A, Thank you for your time in providing us with a positive review. Your review is very useful for us and is a motivation for us so that in the future we can provide the best service for our guests. We apologize for the AC not functioning properly during your stay. Trust me, we will forward your review to the relevant department for follow up. Once again we would like to thank you, we are waiting for your return to our hotel. Regards. Nia (Asst. Front Office Manager).

MICHAEL T. P.

Transit

9.1

/ 10

25 Apr 2024

There are very few decent quality accommodation options in Metro. In 2024, this is clearly the best hotel in Metro.

2 liked this review

Dite A.

Transit

/ 10

14 Mar 2024

Really run out hotel, need much more cleaning done, linen not nice.

Like this review?

Fitri H.

Staycation

8.5

/ 10

05 Mar 2024

Hotel near to town and easy to access.

2 liked this review

Ratih G.

Holiday

9.4

/ 10

22 Feb 2024

Nice staffs, lots of food nearby.

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adhitia F.

This is a private profile

Business

8.5

/ 10

24 Jan 2024

Review photo of The Axana Hotel from Jerry A.

2 liked this review

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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