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Twin Tower Hotel & Residence
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Twin Tower Hotel & Residence
Hotels
8.4
/10
Very Good
207 reviews
In the Area
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Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273
Main Facilities
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AC
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Twin Tower Hotel & Residence
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Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273
Discover More About Twin Tower Hotel & Residence
Location
Staying at Twin Tower Hotel & Residence is a good choice when you are visiting Genteng.
About Twin Tower Hotel & Residence
For you, travelers who wish to travel comfortably on a budget, Twin Tower Hotel & Residence is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Twin Tower Hotel & Residence provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Twin Tower Hotel & Residence, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Twin Tower Hotel & Residence is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Are you a shopaholic? Staying at Twin Tower Hotel & Residence will surely spoil you for numerous shopping centers nearby.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Twin Tower Hotel & Residence.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Twin Tower Hotel & Residence is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Twin Tower Hotel & Residence is the right place to stay.
All facilities in Twin Tower Hotel & Residence
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Exterior
Hotel Services
- Front desk
- Concierge
- Laundry service
- 24-hour Receptionist
- Luggage storage
- Early Check-in
- Late Check-out
- 24-hour security
- Bellhop
General
- Family room
- Smoking area
- AC
- Non-smoking room
- Fireplace in lobby
- Heater
- Swimming pool
Accessibilty
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Wheelchair accessible
Nearby Facilities
- Shops
- ATM/Banking
- Grocery
- Laundry
- Beauty salon
Things to Do
- Outdoor pool
- Outdoor pool
- Karaoke
In-room Facilities
- Refrigerator
- TV
- Shower
Food and Drinks
- Bar
- Breakfast
Public Facilities
- WiFi in public area
- Elevator
Sports and Recreations
- Fitness center
- Pool or Snooker
Connectivity
- Free WiFi
Accommodation Policy & General Information in Twin Tower Hotel & Residence
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Twin Tower Hotel & Residence | 30 |
Number of floors in Twin Tower Hotel & Residence | 19 |
Another facilities in Twin Tower Hotel & Residence | Front desk, Concierge, Laundry service, 24-hour Receptionist, Luggage storage |
Frequently asked question in Twin Tower Hotel & Residence
What are available facilities at Twin Tower Hotel & Residence?
There are top facilites at Twin Tower Hotel & Residence such as AC, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Twin Tower Hotel & Residence?
The standard check-in time at Twin Tower Hotel & Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Twin Tower Hotel & Residence provide breakfast?
Yes, Twin Tower Hotel & Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Twin Tower Hotel & Residence
Traveloka (207)
8.4
Very Good
From 207 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.5
Meal
8.7
Location
8.7
Service and Facilites
8.5
People often mention about Twin Tower Hotel & Residence
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Distance to City Center (12)
Bedroom (10)
Accessibility (9)
Surroundings (8)
Room Space (8)
Staff Friendliness (7)
Wifi (7)
Ambiance (7)
Bathroom (7)
Hotel Area (7)
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Traveler Reviews Twin Tower Hotel & Residence
Number of reviews per page
20
40
Customer reviews
lm
laelatul m.
8.5
/10
Reviewed 6 day(s) ago
Stayed 2 nights, booked an apartment type. Alhamdulillah the room was comfortable, spacious, the facilities were an electric kettle, refrigerator, TV, AC there were 3. The only minus was that the balcony door couldn't be opened, I asked the receptionist and they said there was no key. Then there was no hot water in the bathroom. Oh yeah, I got a view of the grave, it's a bit scary if you see the grave at night.
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J***a
Leisure
6.4
/10
Reviewed 1 week(s) ago
The queen bed was OK, but the 140 size bed was very uncomfortable.
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a***i
Staycation
8.2
/10
Reviewed 3 week(s) ago
Need deposit 100rb. Check out long waiting to check the room.
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S***l
Transit
6.5
/10
Reviewed 5 week(s) ago
suitable for family vacation,,
note A little disappointed in the apps request early check in request,, TPI when I arrived there was no response, just said check in at 2 o'clock, the front office said,,
I understand check-in at 2 o'clock, TPI at least there is no sense of effort, wait a minute, I'll check in first, just said check in at 2 o'clock, I've stayed at other hotels but not this Rude,,,
good view,, can see the cemetery from a height, first experience really happy to get a view
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2 people find it helpful
O***e
Leisure
8.1
/10
Reviewed 8 week(s) ago
I really like it because the smart TV has Netflix. The AC is strong and cold. The amenities are quite good. But when I stayed in the queen bed, there was a little yellow stain on the sheet. Too bad I don't have a photo of it. But overall it's good, and I will stay here again if I go to Surabaya
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I***n
Leisure
9.1
/10
Reviewed 9 week(s) ago
The staff is quite friendly, the hotel rooms are quite large, suitable for a group staycation.
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AW
Adhitya W.
Leisure
9.4
/10
Reviewed 12 week(s) ago
Strategic location, clean, spacious, comfortable rooms, large, clean bathrooms, working hot water, easy access, friendly staff
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D***I
Leisure
8.1
/10
Reviewed 16 week(s) ago
The FO staff upon arrival were not very friendly, only given the room number without being told which floor. Luckily there was a hotel staff who helped in the elevator. When we arrived at the room, the room key did not work properly, the staff helped us several times until it finally worked. Called the FO 3x but no one answered to ask for the room key. In the afternoon, we tried again and it was answered. Usually when we call the FO, the first call is answered immediately. The AC works well. We thought that with the kitchen there would be cooking utensils and a stove, but there wasn't. The room is big enough for a family. The room is quite clean, it's just that on the last day, the folds in the open blanket looked dirty and there were blood stains ☹️. Very unfortunate. Overall the room is clean, there is Netflix, and there is also a swimming pool.
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NP
Niswatin P.
Business
10.0
/10
Reviewed 16 week(s) ago
the hotel is nice, the staff is very friendly
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1 people find it helpful
VH
Vicky H.
7.3
/10
Reviewed 21 week(s) ago
In this hotel all rooms are non-smoking so it should not be stated in the request unless it is stated there.
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1 people find it helpful
fl
fanny l.
Staycation
10.0
/10
Reviewed 24 week(s) ago
Close to all access, comfortable place, clean, good service.
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fl
fanny l.
Leisure
10.0
/10
Reviewed 24 week(s) ago
Good service, strategic location close to all access, easy to reach.
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1 people find it helpful
E***a
Staycation
9.4
/10
Reviewed 25 week(s) ago
The receptionist is nice and very helpful. The calculation is very cheap, 3 adults get 1 apartment for 1 night. You can also rent a stove directly, I wonder why the reviews are bad, lol, maybe the room door is just a little broken, but it's okay, it can still be closed. The room is minimalist but everything works well. Next time I come back here if I go to Surabaya, hehee
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MJ
Muks J.
10.0
/10
Reviewed 26 week(s) ago
Awesome, top markotop is the best.
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R***y
10.0
/10
Reviewed 28 week(s) ago
It's nice that the room is spacious, the kids are happy too. There is a swimming pool. Can be repeated for a staycation here.
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A***U
Staycation
10.0
/10
Reviewed 32 week(s) ago
Room as described, comfortable and suitable for families.
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1 people find it helpful
R***e
Staycation
9.4
/10
Reviewed 36 week(s) ago
Very very comfortable. Everything works well. We booked a family room. The heat works well. Free parking. The water heater works well. The room is very very clean. The stove works, there are plates, spoons, pans, a cold refrigerator. Full TV broadcasts. Smooth internet. The only drawback is that there is no water dispenser but in the lobby there is like a mini market that is open 24 hours.
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5 people find it helpful
JA
JOHAN A.
Leisure
8.5
/10
Reviewed 37 week(s) ago
The hotel staff responded quickly because I asked to change the bed cover. And the view of my place is a hero's grave, so it's good because you always remember death and worship becomes solemn 😄👍, only my child is a little afraid.
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1 people find it helpful
ey
erwin y.
Leisure
10.0
/10
Reviewed 43 week(s) ago
Excellent. Cold AC. Friendly service.
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1 people find it helpful
Agnes D. M.
Leisure
8.5
/10
Reviewed 50 week(s) ago
Clean, cold AC in every room. There is Netflix so you can watch it together with your family. The swimming pool is also clean.
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2 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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