Twins Hotel

Hotels
All-star Accommodation

8.2

/10

Very Good

1,494 reviews

What Guests Say About Their Stay

Accessibility (11)
Distance To City Center (9)
Staff Friendliness (8)
Room Space (7)
dwi c. s.
8.5
/ 10
The atmosphere was nice...the kids can rest and sleep well.
Ayi M. S.
8.7
/ 10
Bathtub very helpful, our kiddos was very happy
eduardo k. e.
8.5
/ 10
Comfy and quiet with satisfying service.
Hardiansyah H. S.
9.4
/ 10
Nice receptionist, good breakfast, nice room, easy transportation.
In the Area
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Jalan Mangga Dua Raya No. 24,, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 11110

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Twins Hotel is located in area / city Mangga Dua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Twins Hotel

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Jalan Mangga Dua Raya No. 24,, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 11110
Lobby Twins Hotel
Exterior 2 Twins Hotel

Discover More About Twins Hotel

Location


Twins Hotel is located in area / city Mangga Dua.

About Twins Hotel

For you, travelers who wish to travel comfortably on a budget, Twins Hotel is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Twins Hotel will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at Twins Hotel, a wonderful accommodation for your family holiday.

Twins Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Twins Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Twins Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Twins Hotel

Common Space Twins Hotel
Common Space
Lobby Twins Hotel
Lobby
Exterior Twins Hotel
Exterior
Bedroom Twins Hotel
Bedroom
Others Twins Hotel
Others

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Public Facilities

  • Parking
  • Elevator
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Hot breakfast

Transportation

  • Car rental
  • Secure parking

General

  • AC
  • Non-smoking room

Business Facilities

  • Business center
  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Supermarket

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Twins Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Tidak tersedia untuk parkir mobil terlalu banyak. closed temporarily from 31-10-2023 to 31-12-2024.

General Check-in Instructions

One child 10 years and under is allowed to stay free when staying in a parent's room, using existing bedding. Children over 10 years of age or adults stay with additional fees paid at check in, Rp. 100,000 / night (including room aminities).
Guests have to show covid-19 vaccine certificate before check in (or show negative test result of antigen rapid test)
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Twins Hotel
40
Number of floors in Twins Hotel
4
Another facilities in Twins Hotel
Express check-in, Express check-out, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Twins Hotel

What are available facilities at Twins Hotel?
There are top facilites at Twins Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Twins Hotel?
The standard check-in time at Twins Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Twins Hotel provide breakfast?
Yes, Twins Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Twins Hotel

8.2
Very Good

From 1,494 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.8

Location

8.4

Service and Facilites

8.3

People often mention about Twins Hotel
All
Accessibility (10)
Distance to City Center (9)
Staff Friendliness (8)
Bedroom (8)
Bathroom (8)
Surroundings (7)
Room Space (7)
Wifi (5)
Check-in/out Time (5)
Soundproof (5)
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Traveler Reviews Twins Hotel

Number of reviews per page
20
40

Customer reviews

N***e
icon-origin-TRAVELOKA

8.0

/10

Reviewed 7 week(s) ago

It's quite good for that price, but the bed is not very comfortable. The air conditioner drips onto the mattress. The location is very strategic, close to the station and bus stop.
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3 people find it helpful

Accommodation's Reply
13 Feb 2025
Thank you for your review. We apologize for the inconvenience you experienced with the AC in your room. Guest satisfaction is our priority, and we greatly appreciate your feedback. We have followed up on this issue with our technical team to ensure that it does not happen again in the future. If you plan to stay again, we will ensure a more comfortable experience for you. Please do not hesitate to contact us directly so that we can provide the best service. Thank you for your understanding, and we look forward to welcoming you back to Twins Hotel Mangga Dua :)
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L***s
icon-Business
Business
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8.5

/10

Reviewed 8 week(s) ago

For this price, it's honestly worth it, although there are some drawbacks, one of which is the smell of the room when you open it, it's like it's musty and damp, which maybe you could add some air freshener to. And secondly, the room isn't soundproof, so the next room is noisy.
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4 people find it helpful

Accommodation's Reply
06 Feb 2025
Thank you for your feedback, we will try to improve on this. Once again we say. Thank you. :)
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Agus R. B.
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Transit
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8.5

/10

Reviewed 9 week(s) ago

I didn't expect to get an experience like a great hotel at such a cheap price. I want to try it again if I go to Jakarta again.
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1 people find it helpful

J***s
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7.9

/10

Reviewed 9 week(s) ago

Disconfort smell of bathroom, in the morning time

1 people find it helpful

Accommodation's Reply
03 Feb 2025
We would like to say Thank You in Advance, and we sincerely apologize for the inconvenience caused to you. Our reception is open 24 hours, and if there is anything that makes you uncomfortable, you can contact the receptionist directly, because our commitment is to provide the best for you. Thank you. :)
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Diana A.
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9.1

/10

Reviewed 11 week(s) ago

Alhamdulillah, my first experience staying at Twins Hotel was quite satisfying, in an affordable price range, the cleanliness was okay, the facilities were also okay. The AC was cold, there was also hot water. The staff were also very friendly. Anyway, thank God I was satisfied.
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3 people find it helpful

G***i
icon-Transit
Transit
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9.4

/10

Reviewed 12 week(s) ago

My cousin and I stayed here and it was really good, far from our expectations. For a cheap price, a room like this is REALLY GOOD!
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2 people find it helpful

Sudaryono A.
icon-Leisure
Leisure
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7.2

/10

Reviewed 14 week(s) ago

Recommended. Suitable for holiday transit.
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2 people find it helpful

f***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.2

/10

Reviewed 14 week(s) ago

Good for the room but not soundproof, please fix the AC because it is not cold
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yuslim m. f.
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 17 week(s) ago

For the price, it's worth getting complete facilities, TV, AC, hot water shower. It's just that there is no drinking water & the shower is a bit clogged so only a little water comes out in room 306. If the room floor is upgraded to a bright color, it might be even better
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3 people find it helpful

Rahma N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 18 week(s) ago

Thank God I found this hotel! I found it unique cause there's almost no bad review from others! Just stayed for 1 night cause I wanted to go to the 2ne1 concert in BCIS. This hotel location is just 8 kms from the concert hall. The price is affordable, the room was large for just 1 person (especially for muslim, we can pray in spacious area in our room). The bedroom, bathroom, or even hotel corridor was super clean! They give you towel & soap. There is no free water, but you can buy it in nearest local shop~ The hotel is next to Jakarta Kota rail station, so yes! There's so many shops sorrounding the hotel. The staff was so friedly too. I had best experience there, surely will go back here again! Thank you:)
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4 people find it helpful

Accommodation's Reply
02 Dec 2024
hallo ms.Rahma it's such a blassing for us to serve you,thank you so much :)
Ibnu N. 0.
icon-Staycation
Staycation
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9.7

/10

Reviewed 20 week(s) ago

My folding bike fits in, cool.
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2 people find it helpful

Accommodation's Reply
02 Dec 2024
Wow. Thank you mas Ibnu (My Loyal Customer) we are waiting for his return:)
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J***s
icon-Transit
Transit
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10.0

/10

Reviewed 20 week(s) ago

The staff is friendly, the facilities provided are commensurate with the price and are quite satisfactory.
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1 people find it helpful

Accommodation's Reply
02 Dec 2024
Thank you. It is a blessing to be able to serve you, we look forward to your return. :)
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Panglima P.
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9.4

/10

Reviewed 25 week(s) ago

The facilities are great. The rooms are clean and the price is right.
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1 people find it helpful

Accommodation's Reply
29 Oct 2024
Thank you for giving us the opportunity to serve you, we look forward to your return.;).
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A***h
icon-origin-TRAVELOKA

8.5

/10

Reviewed 30 week(s) ago

The hotel is comfortable, the staff are friendly, close to Mangga Dua, Old Town, Soetta airport transit point, suggestion is to make the hotel nameplate bigger so it is easy to see.
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3 people find it helpful

Accommodation's Reply
10 Sep 2024
Hi sis, waiting for your next visit. Thank you very much sis :).
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Buchari
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Transit
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8.8

/10

Reviewed 31 week(s) ago

The room is adequate for the needs of 1 person for one or two nights in transit.
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Accommodation's Reply
06 Sep 2024
Hi sis, waiting for your next visit. Thank you very much sis :).
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Il Ing
icon-origin-TRAVELOKA

10.0

/10

Reviewed 36 week(s) ago

Nice hotel, very recommended. I will be back again.

2 people find it helpful

N***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 37 week(s) ago

Friendly staff, okay service, water heater functions well, rooms are clean and comfortable 🤗.
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Madtrisnomulyo
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 39 week(s) ago

Overall good, access, service. But for those who like watching TV, it's a bit difficult to turn it on and the AC has to wait a few minutes to cool down and for cleanliness it has to tell you whether the room wants to be cleaned.
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5 people find it helpful

D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

7.1

/10

Reviewed 40 week(s) ago

the location is very strategic, the service is friendly, you can't get tissue, toothbrush, even drink, the towel is a bit old hehe, in the bathroom you find 1000 foot long, 🤧
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Accommodation's Reply
26 Jun 2024
Hello sis, we apologize for the inconvenience, we will fix it in the future, sis. If there are any deficiencies or problems when checking in, you can contact the receptionist directly, sis, so we can help you straight away. Thank You.
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S***a
icon-origin-TRAVELOKA

6.1

/10

Reviewed 43 week(s) ago

Given the front room, the sound of vehicles was very noisy, couldn't rest, couldn't sleep,
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1 people find it helpful

Accommodation's Reply
10 Jun 2024
Good afternoon sis, okay sis, we apologize for the inconvenience. Next time you check in we can give you a comfortable room, bro.
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Number of reviews per page
20
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