Villa by Illa Hotel at Vimala Hills

really awesome experience. can be better if villas equipped by wifi.

It was so disappointing. I booked a 3 bed room villa for 2 nights, it was B I/19. The villa was dirty. The worst part was the smell; so horrible. I asked the staff to clean the room but nothing changed. Also, it was surprising that for 3.5mio per night villa, they did not provide a daily cleaning service. The only good part about Villa Vimala Hills was the exterior and thematic parks, the rest was big no. I won't come back.

It's surprisingly pleasant. The complex is an impressive piece by Podomoro Group with green surroundings, unique design and amenities (jogging track, lake, swimming pool, children playing ground and deer park). The villa that we rent is spacious and modern look with comfortable sofa, soft bed and wide screen tv (no TV cable though). We bring towels since not sure its provided but turn out that it is. bath gel and shampoo is also provided but I recommend you bring your own fave brands. Even though its not so high, but until almost 10 in the morning the climate is still cool and refreshing to walk around. When we have trouble with window the service come right away and fix it. However, no breakfast is provided. you can order from restaurant but we order by GoFood. Highly recommended and definitely will come again.

It's great and have good facility for family gathering

The Villa was humid the pillows are small and smelly. toilet also smelly.Toiletries are poor with only 1 tooth brush. No facial tissue provided. No umbrella. Living room air condition is not working. it is only 2 star Villa. towel also humid.

nice villa.. very nice view and surroundings

Very disappointing for a villa worth 4 million at the peak. Won't be back here again. Trying to hold responsibility before writing this message on traveloka, but ignored and considered trivial will be called back but not responded to for almost a month. 1. I check in the night at 21:00. Before I got there, I called the receptionist to ask what time the restaurant closed and was answered closed at 22:00 last order 21.30 because we thought if there was a restaurant in the vimala hills complex, it would be better to eat there so that after eating we could immediately rest close to the villa because we were all already very tired. It turned out that after we checked in and arrived at the restaurant at 21:15, the restaurant said that the restaurant had closed from 21.00 and the last order was at 20:30. We have protested to the restaurant on the basis of asking the receptionist that the restaurant last order at 21:30. But our protest was ignored, finally we had to find food elsewhere. Receptionis and restaurant coordination is very bad. 2. The villa consists of 3 rooms all of which have ac. When we turned on the ac in all the rooms and the ac in the middle of the room, my aunt who had finished shampooing wanted to dry her hair using a hair dryer, but when the hair dryer turned on all the electricity went out, I turned on the fuse, turned on the hairdryer, died again, and so on. We called the villa technician to help with our problem, the villa technician came 2 people and could not provide solutions for our electricity. In fact, the 2 technicians corrected that the villa's electricity was indeed not strong and often died from before. Many customers and customers have protested. But the villa who saw it did not care and did not take any steps / actions to prevent / fix this electricity problem. So that this continues to occur repeatedly and disrupt consumer convenience. 3. Inside the villa there is a cooker facility for cooking, but we are not provided with dishes and utensils at all. When we protested at checkout, the receptionist answered with the words "sorry my friend forgot". For villas with a price of Rp 4,000,000 / night in my opinion the answer is not very professional. This is not a cheap class villa. I want to stay here because I know there is a price and there are facilities and the results are very contradictory. Although we are given a discount for the next visit, but we will not come here again. What should be given is a discount / cost compensation / refund (though not full). I will not stay here again and strongly recommend it to my friends and family.

The villa is okay for a holiday with family, We stayed at Bromo but it was very regrettable when the smell from the toilet seemed to evaporate out to the room so it was very annoying and uncomfortable. Everything's okay.

The price is according to the place. No need to jam the toll right out of the way. Very extensive facilities a lot. The employees are really nice too! Clean the place too. I will be back soon.

It's really nice, because you can get a free voucher to stay 1 night, thank you 👍