I enjoyed the Tuscan style dining experience at this property. However we were bombarded with mosquitoes in our room during sleep hours and there was no reception readily available to address any issues.

It was a disconnect between Travelocity and the hotel about the room reserved. The hotel provided a room that was an economy type instead of a standard as reserved and would not change for reasons that they were fully booked even though I thought they were not. The hotel is far away from Florence and to reach you will need a car. The hotel is the only thing worth to see in town and the only restaurant available. The food was good but expensive.

It was some disconnect between Travelocity and the hotel about what type of room was booked, but it was definitely not the one advertised by Travelocity. We complained but the hotel management indicated that they couldn’t do anything about it and to complain directly to Travelocity and we did but nothing was done. In addition the hotel was in a difficult to reach location and definitely not close to Florence. Besides that the hotel staff was very accommodating and the restaurant food was excellent.

The staff at the hotel are all great and helpful. The food/drinks at the restaurant are very overpriced as the hotel know there is no where else within walking distance. The AC in the room was also very weak so the room was pretty warm, even at night.

NO CAR do not book this hotel. We arrived on the train from Florence and were stranded at the train station . It is all up hill 3 miles was too far to walk . The hotel and staff are lovely, this is truly a hotel for locals. It was very stressful trying to figure out transportation. I was in tears the owner told me if we wanted transportation to stay at a 4 or 5 star hotel . It is a beautiful property, they are truly doing themselves are disservice not offering transportation.

Wonderful view, great food when we were able to eat there because dinner time is not consistent, the room is cute but needs updating and bathroom hot water pressure is not as good. People was very nice but hard to be found sometimes. Hotel grounds very unsafe and slippery.

Everything was wonderful from the view to the staff to the meal overlooking the hills. The breakfast was also terrific. The lady owner was so pleasant to talk to. Just exceptional in every way😊

Jonathan was absolutely fabulous with his service, he was very polite and really helpful when we needed anything. A massive thanks to him

Amazing swimming pool. Getting access during night hours would be great!

This is a lovely, quaint hotel. Small but very friendly. My room was smallish but I had a perfect view over the lovely swimming pool and across the valley. Room was decorated in a Tuscan style but had everything Ineeded. The bathroom was small but modern and the shower was great. Gabrielle and christina who run it were very helpful and accomodated me in printing my boarding passes andarranging taxi´s which are hard to get. Being in a very rural area (a teeny-tiny village with nothing more than a very basic grocery store the size of a large bathroom) you would need your own transport. However if you are staying for a quiet break and are attending a function at the nearby Artimino heritage villa then it is perfect. Taxi´s to and from the hotel the anywhere in the nearby 5km radius are around 20Euros each way. Understandable given there is one taxi driver and very little demand to warrant a two way fare. I woul definately recommend this hotel. Tne breakfasts are lovely with plenty of choice in a continental style. The restauranthas a limited menu but what it offers is done very well and is costed reasonably. Overall a lovely stay.

Hotel is set in the lovely Tuscan hills. Villa is well maintained and nice as are your hosts. Many good restaurants a short drive away. However, if you are there to enjoy a few peaceful days around the large, scenic pool, think again. Maybe to make needed additional funds, locals are charged to come and use the pool each day. That means it is full (no pool loungers left), often with 20 yr old kids from about 10am - 7pm. It is not conducive to quiet or relaxing. I would be ok with it if it was just the weekend and we had been informed of it prior but this goes on all week. Again a nice place and friendly people but you really can't just sit and enjoy a lazy day by the villa's gorgeous pool.

It was fantastic and we plan to return as soon as possible. Great view, warm and friendly staff, fantastic in-house cook, authentic Italian experience, family run. A bit far from Florence, but only a 20 minute train ride. Recommend highly. Do yourself a favor though and rent a car if you're staying here. Getting to and from the train station in the town closest can be tricky without one.

Kristina and Gabriella were very friendly and helpful. The dinners at the restaurant were amazing. They provided a cheap transfer to the nearest railway station. It was a bit further from the station than we thought, but really enjoyed our time there. Highly recommended.

First night of our honeymoon. Clean and comfortable. Bed a bit hard but typical for a European hotel. Beautiful view from the patio for breakfast.

Lovely location and lovely owners .Only downside was our aircon wasnt working properly and caused us discomfort, otherwise it was a beautiful peaceful location .would recommend for any other season but summer as it gets quite warm around 35 plus degrees .

Great place to relax and escape the city!

We received a very warm welcome from Gabriella & Christina who made every effort to make our stay a comfortable one. Most of the rooms have a panoramic vista from the balcony looking out over the valley of the Arno River and the wooded Tuscan countryside. The room was a good size and could accommodate three; The bathroom was very well appointed and the rooms have air conditioning and free Wi-Fi. Breakfast was excellent with a wide choice; The hotel has its own restaurant and offers a very reasonably priced set menu each day. We were provided with a kettle and coffee & tea in the room. In the summer months there is a large swimming pool and sun terrace. What's not to love?

I can't say enough positives about this place! The staff is wonderful, the rooms are large and clean. I had a wonderful balcony and view of the Tuscan countryside. The food was great too. I went here alone without a car. So for small surcharge the staff would drive me to the closest train stop abt 5min away. Buses run very often so it's easy to get into Florence or other cities at that point. The staff helped me with researching train times. Also free Wi-Fi! Loved it!!!

Having had a tiring few days in Rome, this lovely little hotel was an oasis of tranquility, in a pretty village in the beautiful Tuscan countryside, not far from Florence. The owners and staff were very friendly and helpful, providing maps and booking our entry to the Uffizi Gallery in Florence, saving us hours of queuing. The room was finished to a very high quality and we had a lovely terrace overlooking the Arno valley. Breakfasts were delicious with plenty of choice but it hadn't been clear to us when we booked that they weren't included in the cost of the hotel. It would have been better if they had been as it would have been unlikely we'd have gone elsewhere for breakfast. We had dinner at the hotel on 3 nights. The food was great but limited and we could have done with some vegetables! Also, we had to pay for extras such as water and bread, but didn't realise this until we came to settle the final bill. This should have been made clear upfront. The hotel was well placed for exploring Tuscany, though one road back to the hotel was scary to say the least! All in all, we had a lovely stay at this charming hotel and would strongly recommend it if you're considering visiting this part of the world.

Overall I had a good stay and found the people helpful and friendly. The whole feel of the hotel was positive and the negative comments following only affected the first day. Unfortunately, on arrival, I had to search the hotel and get help from other guests to find the check in person. A notice said to ring the bell for reception but nobody answered either that or the phone. The appropriate person was busy with other duties and thought all guests were already checked in. He was quick to help when finally contacted. Late in the same day I had to ask twice for the canned music playing by the pool to be turned off (at about 1030pm). It had been left on by mistake after the pool closed and the speakers were facing my room. Both these things were dealt with and there was much else to commend. The restaurant for example is very pleasant and the food is good even if rather light on vegetables. The breakfast terrace is great with a tremendous view. Information in the room could be improved. It doesn't mention that breakfast and dinner are taken in different places for example and it would have been good to be given the wifi code without asking.