This hotel is a beautiful representation of classic luxury. We truly enjoyed the location and the sea view from our room. The hotel staff was friendly and helpful, and we thoroughly enjoyed our stay.

Beautiful hotel, amazing service and helpful, friendly staff. Soundproofing could be improved but that’s the only « negative » comment we have!

All was good except for a room service gentleman who kept on telling us that we needed to tip him. I would have tipped him if he was not so arrogant.

We found this hotel on hotel.com. I booked through them with breakfast/dinner (must of hit a button for dinner didn’t plan on this) was included (over 1000 a night). When cking in we told we needed to make res for dinner inside or out and time. So we took 7:30 patio. Arrived for dinner, was told we didn’t have reservation… after a fuss the gave us a table. Sat down (maybe 15 tables outside) they gave us water and then we didn't see anyone for about 15 min. They took our order steaks med. After we notice people who came after us had gotten their dinners, we had only been served our salads. 1 hour later after asking 3 times, He came to table and we explained everyone around us had dinner some on desert.. he said we shouldn’t be looking at what other people were doing. 15 min later: When The steaks arrived they were so rare I don’t think they cooked for two min. We tracked the waiter down to help us. Took food back… 20 min no food we got up and left. As we were leaving the head waiter tells us. He checked up on us and we hadn’t made reservation he asked everyone. He was condescending/rude. We complained to management, and they said because we booked through hotel.com they couldn’t help us. The prepaid meals were $100 apiece So we lost the first night and had to go back the second. She gave my husband a glass of Champagne on the house. The only thing we asked was a credit for 2 nite din We didn’t want to go back to same staff. It was a hard no.

Lovely Grand Dame Hotel. Very friendly and welcoming staff Great ambience. Real throwback to my youth when we enjoyed great family holidays. Unspoilt resort. Really lovely.

This hotel, built in 1852, stands proud as a really great icon of classic architecture, situated in a place where it has a wonderful view of the sea and the beaches nearby. Interiors of the hotel are wonderfully spacious in the bar and dining areas, And the exterior has spacious patios, gardens and a pool complex. The pool is saltwater and a little dated now, but is still a great place to lounge by The buffet breakfast was good, and all of the food we had was of good quality. The restaurants are expensive for meals in the evening, rather formal so you can’t just have a lighter male, except if you dine in the bar. Our room was fine, but not huge. And in particular the bathroom was small, as with all hotels of this period, they have had to adapt the original rooms to fit in a bathroom, the ceilings were high and it was otherwise comfortable. The bed was on the hard side, but that is often the fashion in Italy. Free parking was good. I’ve stayed at this place a couple of times now, and I’ve enjoyed it, but perhaps I’d move onto something a little more modern for a future stay.

We liked the spa area and the hotel’s proximity to the Mediterranean Sea. Nice garden atmosphere on the property as well. I would recommend this hotel.

We had a great stay and would definitely come back

Only stayed one night in route to cinque terre, would definitely come back for more time at the hotel and lively town!

Great experience. I hope we can return again.

The Hotel was fabulous- set in beautiful grounds; great breakfasts; charming and helpful staff... only downsides are that it is up a steep hill or flights of stairs- so less good if there are any mobility problems. Also, soundproofing is not great between the rooms- otherwise though, we loved it!

This was our 3rd stay, Hotel staff are very nice, however a couple of items of note! I truly don’t mind paying a premium but do take exception when they charge €12 for one Peroni beer, I don’t pay that in Monaco, I’m there for the Monaco Yacht Show. The main restaurant was a let down not the service, again staff are a pleasure, however the standard of the food, was at best fair ish! The €18 Crepes not even warm, pre cooked with a congealed source. Overhaul a 4 out of 10! Disappointed!

What a beautiful hotel, it’s the postcard of Sanremo

Beautiful property that was walking distance to almost everything. They were friendly and extremely accommodating to our needs and helped us organize our transportation and even some of our tours. The wait staff knew our names after the first day which was very impressive.

Very nice hotel, clean and in great location. The staff is very friendly. The only downside is that once it gets crowded, you will not get a spot at the nearby beach ( a voucher is needed), at the pool or in the dining area during breakfast. Perhaps, it is better during off season.

Facilities and pool area were great. Staff is amazing . Room is okay, however the bed (two single bed combined) was terrible. I did not have good sleep all nights because of the bed. Staff tried to fix, yet it couldn’t be fixed.

Best staff ever. Everyone was kind and professional. Comfortable room with amazing views. Best place in Sanremo

Beautiful property- especially walking out the revolving door that was a bit hard to push BUT the view once out is breathtaking. The outdoor pool was damaged in some areas and it was too hot (not refreshing) with no depth label. Food was great and staff was excellent. My bathroom tub had a half glass door and the toilet was small and low colliding with door. My balcony did not really have a view as it was covered by trees. Still this is a great hotel with a stunning view and would recommend! Loved the guy playing the piano and all the beautiful jewelry displays in lobby.

Beautiful hotel with lovely views, great food, wonderful views, options for tennis and golf, extremely accommodating staff. Would highly recommend.

After two days of terrible and very rude service I asked for the manager. Not a kind word from him. And the final straw - “we don’t need you” He kept harping that there are rules and if I don’t like it Iu can “go away” but the intent was much ruder. While the rules are indeed rules there’s a way of communicating. This hotel management clearly creates a rude atmosphere. . As soon as I spoke with the manager the issue was clear. Other things that I would not have complained about were it not for the complete lack of respect and professionalism from the management include being told that there were no tables for dinner but there were many that remained empty and we were sat after pointing this out. Rude front desk even from the first encounter. Finally the pool area is truly horrific and requires a serious update.