Door didn’t shut well. Needed to close forcefully. Should have been inspected

I enjoyed staying here, but there are some things that can be improved. The air filter in the bathroom had not been cleared in a really long time, if ever. No one has dusted behind the TV in quite some time. I stayed for two weeks, but was only given 1 role of toilet paper and a meager amount of dish soap. The lighting outside is very dim and I was worried about slipping when come back in the evening when it had rained. It would also be helpful to have instructions in English for the appliances. When I checked in, the bathroom smelled like cigarette smoke and I never got a response when I messaged the property about this. But, the unit is spacious, quiet, and has comfortable beds.

We did not receive any email notification about instructions and password beforehand. No one try to inform us until we found out once arrived. So panicked and unpleasant experience.

Modern. Clean, spacious, easy to check in and out, perfect.

Like that it's close to a lot of eateries, onsens and mall. The only down side no parking on site but coin parking is super close by.

Great place to stay. I’ve stayed here multiple times and we come back. It is close to the things I want to do. A slight walk from the train station. Recommend for anyone.

Great stay going back soon. Great area and quiet. Recommend to anyone.

Great Hotel, good location. I would come back again

Great hotel. I would stay here again as soon as possible.close to where I wanted to go.

New spacious property. Good location near Beppu station. Quiet neighborhood. The deco is rather dark so could improve with more or better lighting.

Brilliant, clean, tidy everything we needed was there for our stay. Facilities were excellent.Close to station and city centre.

The property was in excellent condition coz it looks brand new n equipment was perfect too coz all is advance technology only problem is we don’t understand anything coz everything is written in Japanese which I understand but I think missing is a translation in English to cater other guests which is the non Japanese.,, location is perfect., the check in process was terrible coz was confusing n when we try to call for help n he didn’t seem to be helpful n when we try to call back he ignor us already,, lucky there was another guest who was very helpful n really the one who help us on the process of checking in.,,, n another disappointing thing I when we got to our room , there was nothing written in English so we couldn’t understand anything,, but everything in the room was perfect n we would love to come back n stay in the same place ,, I hope next time we come back the y already have the English writhing too.,,,

Fantastic size in a good location. Everything worked well and the design was very accomplished.

今までの中で1番良くなかった。 □空気清浄機が埃まみれ □室内ライトが暗すぎて不便 □シャンプーやボディーソープが泡立たないし匂いがくさい □冬にも関わらず相掛け布団で寒かった □室内に清掃が行き届いていなかった

조명이 너무 어둡고, 조명이 필요한 곳에 스위치는 있는데 기구는 없다든지.... 손님받을 자세가 안되어 있음

Prima accommodatie: helaas is alles gedigitaliseerd en kostte het ons meer dan een half uur om in te checken. Afgezien daarvan: een echte aanrader; ruim en goed geequipeerd inclusief wasmachine.

事前に玄関のロックの番号が伝えられず会場出来なかった

출입번호 이메일 못받아서 전화 하니 친절히 안내해 주셨습니다 주말 끼고 가족여행 다녀왔는데 역에서 가까워서 편리했습니다

広々した空間でゆったり、寛ぐことができました。温泉施設も多数近所にあるので入ることができ、幼児がいるので外食ができない分、買い出しスーパーも充実。洗濯機があり尚且つ浴室乾燥まで付いてるのは今回、本当に助かりました。 また、利用したいです。ありがとうございました。

お部屋は写真通りとても広く、ベッドも備品も快適でした。洗濯機に洗剤もありコンドミニアムとしては最高だと思います。キッチン、お部屋の隅々のお掃除が行き届いていなく箇所箇所に汚さが見えてしまい残念でした。室内のデザインが黒ベースなのでムーディーではありますが、暗いです。人数が多い場合などはとても良いと思います。