I enjoyed everything about my stay. The staff was excellently accommodating and made us feel welcome. They took care of our every need. The room was perfect and comfortable! The location was perfect for everything we did. It was a great experience! Thank you so much!

Greta location attached to Shibuya station. Many malls and restaurants within walking distance. Rooms were perfect for a family, spacious and clean.

We highly enjoyed our time at Hyatt House. We stayed at three other hotels throughout our trip and this one was the best! The rooms are clean and new. We had views of the park. The staff were great (such as Rie and Reina) and if they didn’t know something, they looked it up. The hotel restaurant had great views and a great breakfast buffet. It was so close to the famous Shibuya crossing, just about 10 minutes walking. The area was new, which had its own pros and cons. The pros were that the area was so quiet it felt like this was our own corner of Tokyo, and it felt safe, there is even a park nearby. There is a grocery and pharmacy in the next building over and you can get to them and other restaurants and the train station all without crossing the street but via the walkways on the second and third floors. The cons is that it is still up and coming and I’m sure this is just a brief period before more businesses come in. There are also some limited choices for restaurants in the immediate area, which again, I’m sure will change soon. It’s hard for taxis or Ubers to find the hotel but the hotel has a webpage specifically for helping them get you directly to the door. Given that we stayed for a whole week, the kitchenette, the microwave, the fridge, the stove, and the laundry in-unit all came in handy. Also, love that the hotel slippers, toothbrush, toothpaste, hair brush, etc were all complimentary. Can’t say enough great things about this hotel!