The hotel contacted me via email on the day of check-in to inform me that my original room was unavailable due to a broken air conditioner. They offered a complimentary upgrade to another room, which I accepted. However, had I known that the room I was assigned was actually a downgrade from the one I originally booked, I would not have accepted their offer. Unfortunately, I only realized the room was a downgrade the day after check-in, making it too late to request a refund. Anyhow, the room was spacious and in good condition overall.

Enjoyed our overnight stay. Very quiet and easily walkable from Hakata station. Check in was easy and convenient. Will stay here again.

Very spacious property for a fair price. Would use again.

The room is very cool. There is a balcony, washer, automatic toilet and bathtub. It is perfect for a longer stay.

there is enough space for 4 person or above, good location and great 24hrs customer services.

Nothing is unique about the property. What i don't like is the very late check-in time of 5:00pm, it should be 2:00pm check-in and 11:00 or 12:00 check-out...

Rooms are suitable for families. The rooms are well maintained. Property is around 8mins walk to Hakata station. Pros: With kichen appliances and utensils for cooking, as well as washing machine. 7-11 conveniently across. Quiet area. Cons: Check-in place is different but somewhat compensates since no check out is needed since there are no keys needed to be returned. No cleaning of room for the duration of stay. No Cleaning option even if we were willing to pay additional cleaning fee

I didn't actually stay at their apartments, but felt compelled to write this out of appreciation for their staff and management. I had made an emergency booking at 11pm due to a very last minute flight cancellation, but didn't realize that they were not a hotel, and also failed to see the small print about late check-in arrangements. With no working cell phone and no way to enter the premises upon arrival, I ended up walking to a nearby hotel and getting a room. At around 2a.m. I received an email from the Metropolitan with check in instructions, but it was obviously too late by then. The next morning I walked to their office/reception to find out possibilities for a refund. The manager I spoke to was very understanding towards my situation, and wasted no time in getting permission from her superior to authorize a full refund. I'm still following through with that procedure on Expedia, but in any case I was impressed with The Metropolitan's fairness and integrity. On one hand, my booking had been marked as 'no cancellation or changes', so they could have easily turned me away. Instead, they accepted that I hadn't used their services and chose to take responsibility for the delayed check-in information. They even agreed to call a taxi for me to catch my flight! I'm very grateful and will definitely stay with them the next time I'm in town.

Nice apartment, well equipped, clean, good facilities, convenient location, highly recommended for families or travelers wish to cook meals themselves

The room is spacious, clean n tidy. Suitable for family to stay

子ども連れだったので、広いお部屋でよかったです。

아주 좋아요.호스트님이 답변이 빠릅니다. 추천이요 ^-^

家族７人で利用しました。広々とした部屋で快適に過ごせました。家と同じように過ごせるので家族での利用には最高です。立地も博多駅まで10 分、キャナルシティまで５分と申し分ないです。

非常に良い

넓습니다, 동네가 조용합니다.

It was nice. But it was not best.

無法寄放行李，稍微不便，博多車站儲物櫃天天都爆滿。

청결상태나 숙소 상태 전반적으로 모두 깔끔하고 좋았으나, 체크인 건물과 실제 숙소의 거리가 좀 멀어 불편함이있었는데, 더 안좋았던건 체크인다하고 숙소까지 걸어왔는데 숙소현관비밀번호를 다르게 알려주어 지나가는 현지인분한테 전화 좀 해달라 부탁해 그분께서 전화를 해줬는데 돌아오는 말은 우리가 직접전화하라는 말이였음,,소통이 어려워 지나가는 일본인께 부탁한거였는데,, 겨우겨우 기다리다 다행히도 다른 숙박인들이와서 들어갈때 물어봤더니 비밀번호를 다르게 적어준것을 알게됨. 그것빼곤 전반적으로 좋았음 화장실 깨끗해요

予約時にチェックインは他のホテルとなっておらずたまたま施設に電話して判明　車だったのでよかったのですが徒歩だとこの地域をしらないと20分近くかかると思います 部屋が広い割にエアコンが一つなのでなかなか部屋が温まらず寒かった エアコンの作動音が大きく消さないと眠れなかった 別途の横にテレビが有り、テレビを見ながら就寝出来ないのが残念 机の周りにUSBポートがあれば尚いいですね 次回福岡に行く際には当ホテルも候補の一つとして検討します

6명이 숙박할수 있는 레지던스 호텔로 복층식으로 되어 있고 시설이 깔끔하고 좋습니다. 숙박일수에 맞게 세제도 세탁기 주변에 비치되어 있고 욕실안이 건조 기능이 있어서 빨래를 말리는데 도움이 되었습니다. 하카타역도 도보로 10분 정도로 가까워서 좋았습니다. 다만 체크인 하는 장소가 별도로 있어서 10분 정도 걸어가야 됐는데 거기서 체크인 후에 다시 10분 정도를 걸어가야 하는 불편함이 있었습니다. 기존에 히로시마에서 묶었던 레지던스 호텔의 경우 대면 체크인 없이 우편함에서 열쇠를 받고 1층 비번을 받아서 들어가서 방에 있는 복사기를 이용 여권을 복사해서 정해진 함에 넣어주면 되는 식이라 편했는데. 이곳도 그런 방식을 고려해보면 정말 퍈할것 같습니다.