Ascott Kuala Lumpur

Sustainable Hotel
8.9
/10

Very Good

257 reviews

What Guests Say About Their Stay

denok a.
9.1
/ 10
The room is big, clean and the hotel’s location is strategic, near shopping centre and petronas towers. The staff are nice and very helpful. We love staying here.
Hernawati Kadir
9.7
/ 10
Great location and good hotel.
Fachmi
9.4
/ 10
Very strategic location, walking distance from KLCC. Spacious place, clean, complete amenities.
Mohamad Amri Hashim
10.0
/ 10
Friendly staff and comfortable.
In the Area
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No 9, Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Ascott Kuala Lumpur is a hotel in a good neighborhood, which is located at Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ascott Kuala Lumpur

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No 9, Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Lobby Ascott Kuala Lumpur
Exterior 2 Ascott Kuala Lumpur

Discover More About Ascott Kuala Lumpur

Discover the Elegance of Ascott Kuala Lumpur

Ascott Kuala Lumpur stands as a beacon of luxury and comfort in the heart of Malaysia's bustling capital. Known for its sophisticated blend of modern amenities and warm hospitality, this exquisite hotel offers an unparalleled experience for both business and leisure travelers. Whether you're visiting for a short stay or an extended period, Ascott Kuala Lumpur provides a serene oasis amidst the vibrant city life. With its strategic location, guests have easy access to the city's major attractions, making it an ideal choice for those looking to explore Kuala Lumpur.

Facilities at Ascott Kuala Lumpur

Ascott Kuala Lumpur is equipped with a wide range of facilities designed to cater to the diverse needs of its guests. Here are some of the key amenities you can enjoy during your stay:

  • Swimming Pool:

    Dive into the refreshing waters of the outdoor swimming pool, perfect for relaxation and unwinding after a long day.
  • Fitness Center:

    Stay active and maintain your fitness routine with state-of-the-art gym equipment available at the fitness center.
  • Business Center:

    For business travelers, the hotel offers a fully-equipped business center with high-speed internet access and meeting rooms.
  • Children's Playroom:

    Families with young children will appreciate the dedicated playroom, providing a safe and fun environment for kids.
  • Restaurant and Bar:

    Enjoy a delightful culinary experience at the in-house restaurant, offering a variety of local and international dishes.
  • Spa and Wellness Center:

    Indulge in a range of rejuvenating treatments and massages at the spa, ensuring a relaxing stay.
  • Laundry and Dry Cleaning:

    Take advantage of the convenient laundry and dry cleaning services to keep your clothes fresh and clean.
  • 24-hour Reception and Concierge:

    The friendly and professional staff are available around the clock to assist with any inquiries or requests.

How to Get to Ascott Kuala Lumpur Using Public Transportation

Ascott Kuala Lumpur is conveniently accessible via various modes of public transportation, making it easy for guests to reach the hotel from different parts of the city.

  • By Train:

    The hotel is a short walk from the KLCC LRT Station on the Kelana Jaya Line. From the station, head towards the Petronas Twin Towers and follow the signs to Ascott Kuala Lumpur.
  • By Bus:

    Several bus routes service the area around the hotel. Look for buses that stop at the KLCC Bus Stop, which is just a few minutes' walk from the hotel.
  • By Taxi or Ride-Sharing:

    Taxis and ride-sharing services like Grab are widely available throughout Kuala Lumpur. Simply enter "Ascott Kuala Lumpur" as your destination for a direct ride to the hotel.

Nearest Restaurants

Ascott Kuala Lumpur is surrounded by a plethora of dining options, offering a variety of cuisines to satisfy every palate. Here are eight nearby restaurants worth exploring:

  • Marini's on 57:

    An upscale Italian restaurant located on the 57th floor of Petronas Tower 3, offering stunning views and exquisite dishes.
  • Nobu Kuala Lumpur:

    Experience world-renowned Japanese-Peruvian cuisine at this elegant restaurant situated in the heart of the city.
  • Madam Kwan's:

    A popular spot for authentic Malaysian fare, known for its Nasi Lemak and other traditional dishes.
  • Troika Sky Dining:

    Enjoy a variety of international cuisines at this sophisticated dining venue with panoramic views of the city skyline.
  • Fuego at Troika Sky Dining:

    Specializing in South American cuisine, Fuego offers a vibrant atmosphere and delicious tapas-style dishes.
  • Bijan Bar & Restaurant:

    This award-winning restaurant offers a modern take on traditional Malay cuisine in a charming setting.
  • Tamarind Hill:

    Nestled amidst lush greenery, Tamarind Hill offers a unique dining experience with its Thai-Burmese cuisine.
  • Marble 8:

    A premier steakhouse known for its high-quality Wagyu and Angus beef, served in a luxurious setting.

Nearest Attractions

Kuala Lumpur is a city rich in culture and attractions. Staying at Ascott Kuala Lumpur puts you in close proximity to some of the city's most iconic landmarks and attractions:

  • Petronas Twin Towers:

    Just a short walk from the hotel, these iconic towers offer breathtaking views from the Skybridge and Observation Deck.
  • Kuala Lumpur Tower:

    Another prominent landmark, the KL Tower provides panoramic views of the city from its observation deck.
  • Aquaria KLCC:

    An impressive oceanarium located within the KLCC complex, featuring a wide variety of marine life.
  • KLCC Park:

    A beautifully landscaped park offering walking paths, a children's playground, and a man-made lake.
  • Suria KLCC:

    A premier shopping destination with a wide range of international and local brands, located at the base of the Petronas Towers.
  • Central Market:

    A cultural landmark offering a wide array of traditional arts, crafts, and souvenirs.
  • Chinatown (Petaling Street):

    A vibrant area known for its bustling street market, offering a variety of goods and delicious street food.
  • Merdeka Square:

    A historical site where Malaysia's independence was declared, surrounded by colonial-era buildings.

Nearest Shopping Malls

For those who love shopping, Ascott Kuala Lumpur is ideally located near some of the city's best shopping malls:

  • Pavilion Kuala Lumpur:

    A luxurious shopping destination offering a wide range of high-end brands and dining options.
  • Suria KLCC:

    Located at the base of the Petronas Twin Towers, this mall features a variety of international and local retailers.
  • Fahrenheit 88:

    Known for its trendy fashion outlets and unique retail experiences.
  • Lot 10 Shopping Centre:

    A popular mall offering a mix of fashion, electronics, and dining options.
  • Starhill Gallery:

    A high-end shopping mall featuring luxury brands and fine dining establishments.

Ascott Kuala Lumpur offers not only a luxurious stay but also a gateway to the vibrant culture and attractions of Kuala Lumpur. With its prime location, excellent facilities, and proximity to major attractions, it is an ideal choice for travelers seeking both comfort and convenience.

All facilities in Ascott Kuala Lumpur

Bar, Cafe and Lounge Ascott Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Ascott Kuala Lumpur
Swimming Pool
Fitness Center Ascott Kuala Lumpur
Fitness Center
Functional Hall Ascott Kuala Lumpur
Functional Hall
Lobby Ascott Kuala Lumpur
Lobby

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours

Things to Do

  • Children play area
  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Area shuttle
  • Limited parking
  • Limo or town car service
  • Shopping center shuttle

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Computer station
  • Meeting facilities
  • Photocopier

Sports and Recreations

  • Fitness center
  • Outdoor tennis court
  • Tennis

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Ascott Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

In line with the recent announcement by the Ministry of Tourism (Malaysia), the Tourism Tax Act 2017 will take into effect beginning 1 September 2017. An additional levy of MYR 10 nett per room per night will be chargeable to all foreign tourists. Total tax chargeable will be collected upon check-out. You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits. All special request such as additional car park, early, check-in, late check-out etc, are strongly subject to availability & charges may applied. You are advised to liaise with hotel directly at least 24 hours before arrival for special arrangement. Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability. All children are welcome. All children under 12 years stay free of charge when using existing beds. One child under 2 years stays free of charge in a crib. An older child or adult is charged MYR 151.60 per night in an extra bed. Each room can only accommodate one extra bed or crib. Request for extra bed or crib is subject to confirmation by management. Additional costs will have to be paid for separately. Each room is entitled for one complimentary car park. Second car park will be subject to additional charges. Area shuttle service (drop-off only) is available with advance reservation at front desk. Due to seat limitation, shuttle service is strictly on first-come-first-serve basis. Guests may get more information upon check-in at front desk.

Extra Breakfast

Accommodation charges MYR 40.00/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Ascott Kuala Lumpur
221
Number of floors in Ascott Kuala Lumpur
32
Another facilities in Ascott Kuala Lumpur
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Ascott Kuala Lumpur

What are available facilities at Ascott Kuala Lumpur?
There are top facilites at Ascott Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascott Kuala Lumpur?
The standard check-in time at Ascott Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Ascott Kuala Lumpur provide breakfast?
Yes, Ascott Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Ascott Kuala Lumpur

8.9
Very Good

From 257 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.3

Meal

8.0

Location

9.4

Service and Facilites

9.0

People often mention about Ascott Kuala Lumpur
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Family Friendly (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Ascott Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
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Teeya
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 22 week(s) ago

Always love my stay at Ascott. This time I came with my girl gang and we truly appreciate the spacious living room. Bed is comfy, clean and tidy as usual. Also shout out to one of their staff who is very helpful in bringing up our Grab orders, multiple times. Appreciate you sir. Looking forward to my next stay at Ascott.

2 people find it helpful

Accommodation's Reply
01 Dec 2024
Dear Teeya, Thank you for your wonderful review! We appreciate your wonderful ratings and thank you for appreciating our team members. We look forward to welcoming you back soon to the Ascott Kuala Lumpur. Warm regards, Bhavani Navaratnam Residence Manager
E***g
icon-origin-TRAVELOKA

10.0

/10

Reviewed 59 week(s) ago

Strategic place from KLCC, comfortable and beautiful view.
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Sherleen Lok Shek Ling
icon-origin-TRAVELOKA

6.9

/10

Reviewed 70 week(s) ago

I do not upload any photos as everything is perfect except … the room smells of sewage at the main living room upon entry during the dayz and at night it smells of cigarette smoke where none of us are smokers. Asking the reception to deal with the problem but they just put air freshner. I think there is something room with the room ventilation system. Request for a change of room but the management declines it instead giving us with room freshner only.
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Accommodation's Reply
15 Jan 2024
Good Day Sherleen & Happy New Year 2024, Thank you for staying with us during the Endemic. We appreciate the score and your nice holidays experience feedback especially everything is perfect to you with great location near to KLCC and etc. Please accept our sincere apology for the unknown sewerage smell experience, no room move offered instead of sprayed some air freshener, we will inform our guest service and housekeeping to improve. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager
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Nurcahya A. B.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 94 week(s) ago

Nice staff, clean accommodation, large room.

1 people find it helpful

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Nurcahya A. B.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 94 week(s) ago

Room big and clean, nice receptionist, at KLCC centre,

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tjap
icon-origin-TRAVELOKA

8.5

/10

Reviewed 98 week(s) ago

The hotel is very comfortable and clean. The staff is very friendly, it was very pleasant to stay at this Ascott hotel.
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Accommodation's Reply
20 Jun 2023
Good Day Hui Lie, Thank you for staying with us during the Endemic. We appreciate the great score and staycation experience especially our friendliness, cleanliness, comfortability and always pleasant to stay with Ascott. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager
Wilson G.
icon-origin-TRAVELOKA

6.6

/10

Reviewed 105 week(s) ago

I checked in on 4pm Wednesday but the room still not ready yet. For breakfast, the food isn't good, the staff said lets go eating to all staffs. So the staff is having buffet when the guest still there. The drop off lobby is far from lobby enterance. Also so hard to find bell boy. When I took an elevator, the elevator stuck and parked! But the room is clean and big.
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Accommodation's Reply
10 May 2023
Good Day Jessica, Thank you for staying with us during the Endemic. We appreciate the score and staycation experience about the good cleanliness and spacious room. Please accept our sincerest apologize for the service shortfall as of the room readiness, 3rd party breakfast experience, luggage assistance and lift experience. This is definitely not our Ascott Standard we strive for and please allow us to look into all your feedback and to fix it as ultimate solution and to avoid it could happen again. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager
Dandy
icon-origin-TRAVELOKA

9.7

/10

Reviewed 130 week(s) ago

Konsep hunian yang memadukan antara hotel dan apartemen, proses check in yang cepat, staff yang very friendly and helpful, kamar yang luas dengan layout yang keren, komplit dengan cooking ware and cutlery set, they even provide Starbucks coffee machine at front receptionist, super love, i’ll be back here soon❤️

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Accommodation's Reply
10 Nov 2022
Good Day Dendy, Thank you for staying with us during the Endemic. We appreciate your great score staycation experience especially our smoothed arrival experience, friendliness, helpfulness, complete kitchen setup, spacious room, comfortability and Starbucks machine at lobby. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
sim s. m.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 149 week(s) ago

I want to check in, the wait is too long, the person works for a long time.
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1 people find it helpful

Accommodation's Reply
06 Jul 2022
Dear Sim, Thank you for your review and we regret to learn about the shortcomings upon your arrival. We hope to see you again for a better-improved experience. Warmest regards, Emma Razali Assistant Residence Manager
Andre H.
icon-origin-TRAVELOKA

6.4

/10

Reviewed 152 week(s) ago

The room is perfect, but the service is not good, if we need something they get it with to slow.

1 people find it helpful

Accommodation's Reply
10 Jun 2022
Dear Andrea Reynaldo Hutabarat, We thanked you for taking the time to review your recent stay with us. We sincerely apologize for any shortcomings during your stay. Warmest regards, Emma Razali Assistant Residence Manager
Andre H.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 153 week(s) ago

The room is good, but the service is very very bad in here.

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Accommodation's Reply
10 Jun 2022
Dear Andrea Reynaldo Hutabarat, We are glad to learn that you like our spacious apartment and we regret on the shortfall during your stay. We hope to see you again for a better-improved experience. Warmest regards, Emma Razali Assistant Residence Manager
Amanda Y.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 175 week(s) ago

Spacious and clean room in central location! Splendid stay.

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Accommodation's Reply
14 Jan 2022
Dear Yaw, Thank you for staying with us and we hope to see you again in the near future. Regards, Emma Razali Operations Manager
Christopher Seti Seda
icon-origin-TRAVELOKA

6.4

/10

Reviewed 269 week(s) ago

The room was dirty and dusty and the toilet was a bit smelly.
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Steffi K.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 274 week(s) ago

super strategic location, walking distance to KLCC, executive 2 room is super spacious

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Debby S. P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8.5

/10

Reviewed 277 week(s) ago

The hotel is okay, the location is also strategic, the price is still okay. It's just that the breakfast menu is not much. We stayed 2 nights on new year's eve 2020.
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3 people find it helpful

Yoce y.
icon-Family
Family
icon-origin-TRAVELOKA

9.4

/10

Reviewed 279 week(s) ago

Surely we will stay again soon.. The room and location very good. Near to everywhere. Room very big , clean and comfort. At Ascott hotel feel like home. We loved it much

3 people find it helpful

Intan
icon-Family
Family
icon-origin-TRAVELOKA

9.4

/10

Reviewed 280 week(s) ago

I love the hospitality of the staffs, location also perfect, it also have minimart downstairs near the lobby. Overall, I love staying there, it just only one little detail, they forgot to pickup the previous guests towel in my bathroom but other than that, I love staying there.

1 people find it helpful

Dwi m.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 287 week(s) ago

Very comfortable, especially the room, the service is also good. Great.
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1 people find it helpful

Nor F. M. F.
icon-Family
Family
icon-origin-TRAVELOKA

9.1

/10

Reviewed 291 week(s) ago

This is the 4th time staying in Ascott and very comfortable with kids.The stay was awesome and they upgraded me 1 bed room apartment instead of premier studio. Very easy check in

1 people find it helpful

Tri A.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 291 week(s) ago

Great location next to Petronas Towers and shopping center. The staffs were very friendly and room was large and comfortable.

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Exterior 4 Ascott Kuala Lumpur

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