Cititel Hotel Penang

Hotels
8.6
/10

Very Good

539 reviews

What Guests Say About Their Stay

Staff Friendliness (14)
Ambiance (11)
Distance To City Center (9)
Wifi (9)
jessica n. w.
9.7
/ 10
Great hotel with good location close to tourist attractions and many restaurants. Had a pleasant stay with room facing good sea view. Staff is very helpful as well.
njoo m. f.
8.5
/ 10
Location and room view was great. Breakfast excellent.
Adrian Wong Chung Yuan
8.5
/ 10
Overall quite satisfied. No issue.
Muhammad H.
10.0
/ 10
Everything perfect! Very good location. Excellent service.
LEE k. w.
8.8
/ 10
Excellent location, value for money
In the Area
See Map
66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Cititel Penang is a four-star hotel that stands 16-storeys high in the city of George Town, Penang Island, Penang. It is a suitable hotel for both leisure and business travellers considering how strategically located it is right in the city. Cititel Penang consist of 451 guest rooms complete with high-quality in-room facilities both leisure and business travellers will find convenient for them to use. There are three main types of rooms guest can choose in accordance with their own preferences because each room is able to complement different taste in accommodation unit. As for dining, there are three main dining areas you can visit, either for a small drink or family dining, each of the dining areas will give you the best of the menu in the hotel. Not only is the hotel in the heart of the city itself, it is also surrounded by various attractions that leisure travellers will find it enjoyable to explore without having to travel too far out.
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What's around Cititel Hotel Penang

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66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
Lobby Cititel Hotel Penang
Lobby 2 Cititel Hotel Penang

Discover More About Cititel Hotel Penang

Discover the Charm of Cititel Hotel Penang

Nestled in the heart of George Town, Penang, Cititel Hotel is a beacon of comfort and convenience. This well-appointed hotel offers a strategic location for both leisure and business travelers. With its modern amenities and warm hospitality, Cititel Hotel Penang ensures a memorable stay for all its guests. Whether you are here to explore the rich cultural heritage of Penang or to attend a business meeting, Cititel Hotel provides the perfect base for your adventures.

Facilities at Cititel Hotel Penang

Cititel Hotel Penang is equipped with a range of facilities designed to cater to the needs of its guests. From dining to relaxation, the hotel ensures a comprehensive experience.

  • Dining Options:

    The hotel boasts multiple dining venues, offering a variety of cuisines to satisfy your palate. Enjoy local and international dishes at the Main Street Café, or savor authentic Japanese cuisine at Kirishima Japanese Restaurant.
  • Fitness Center:

    Stay active during your stay with access to the hotel's fully equipped fitness center.
  • Swimming Pool:

    Unwind and relax by the indoor swimming pool, perfect for a leisurely swim after a day of exploring.
  • Business Facilities:

    For business travelers, the hotel offers meeting rooms and a business center equipped with the latest technology.
  • Spa Services:

    Pamper yourself with a range of spa treatments designed to rejuvenate your senses.
  • 24-Hour Concierge:

    The dedicated concierge team is available around the clock to assist with any requests or travel arrangements.

How to Get to Cititel Hotel Penang Using Public Transportation

Reaching Cititel Hotel Penang is convenient with the availability of various public transportation options. Here’s how you can get there:

  • From Penang International Airport:

    Take the Rapid Penang Bus 401E, which offers a direct route to George Town. Alight at the KOMTAR bus terminal and take a short walk to the hotel.
  • From Butterworth Railway Station:

    Board the ferry to Penang Island and then take a Rapid Penang bus or a taxi from the ferry terminal to the hotel.
  • By Bus:

    The hotel is accessible via several Rapid Penang bus routes, including 101, 102, and 103, which connect various parts of the island to George Town.

Nearest Restaurants

Cititel Hotel Penang is surrounded by a plethora of dining options, ranging from local street food to fine dining establishments. Here are some nearby restaurants to explore:

  • Red Garden Food Paradise:

    A vibrant food court offering a diverse selection of local and international dishes.
  • New Lane Hawker Centre:

    Famous for its authentic Penang street food, this bustling spot is a must-visit for food enthusiasts.
  • The Ship Restaurant:

    Known for its steak and seafood, this restaurant offers a unique dining experience with its nautical theme.
  • Gurney Drive Hawker Centre:

    A popular spot for sampling Penang’s famous hawker fare, located just a short drive from the hotel.
  • Tek Sen Restaurant:

    Renowned for its traditional Chinese dishes, Tek Sen is a favorite among locals and tourists alike.
  • China House:

    A unique venue combining a café, restaurant, and art gallery, offering an eclectic menu and a cozy atmosphere.
  • Penang Road Famous Teochew Chendul:

    Indulge in the famous Penang dessert, Chendul, at this iconic stall.
  • Jawi House Café & Gallery:

    Experience the flavors of Jawi Peranakan cuisine in a charming heritage setting.

Nearest Attractions

Explore the rich cultural tapestry of Penang with these nearby attractions, all within easy reach of Cititel Hotel:

  • Penang Street Art:

    Discover the vibrant street art scene of George Town, with murals and installations scattered throughout the city.
  • Khoo Kongsi:

    Visit this historic clan house, known for its intricate architecture and rich history.
  • Penang Peranakan Mansion:

    Step back in time and explore the opulent lifestyle of the Peranakan community at this beautifully restored mansion.
  • Cheong Fatt Tze Mansion (The Blue Mansion):

    A stunning example of Chinese architecture, offering guided tours to explore its history and design.
  • Pinang Peranakan Museum:

    Learn about the unique culture and heritage of the Peranakan community through fascinating exhibits and artifacts.
  • Fort Cornwallis:

    Explore this historic fort, one of the largest standing forts in Malaysia, offering insights into Penang’s colonial past.
  • Penang Hill:

    Take a funicular train ride to the top of Penang Hill for breathtaking views of the island and beyond.
  • Kek Lok Si Temple:

    Visit one of the largest Buddhist temples in Southeast Asia, known for its stunning architecture and serene ambiance.

Nearest Shopping Mall

For those looking to indulge in some retail therapy, Cititel Hotel Penang is conveniently located near several shopping destinations:

  • Gurney Plaza:

    A premier shopping mall offering a wide range of international and local brands, dining options, and entertainment facilities.
  • 1st Avenue Mall:

    Located in the heart of George Town, this mall features a variety of shops, eateries, and a cinema.
  • Prangin Mall:

    Known for its affordable shopping options, Prangin Mall is a favorite among locals and tourists alike.

Whether you are visiting for business or leisure, Cititel Hotel Penang offers a perfect blend of comfort, convenience, and access to the vibrant culture of Penang. With its strategic location and excellent amenities, your stay at Cititel Hotel promises to be an unforgettable experience.

All facilities in Cititel Hotel Penang

Swimming Pool Cititel Hotel Penang
Swimming Pool
Functional Hall Cititel Hotel Penang
Functional Hall
Lobby Cititel Hotel Penang
Lobby
Exterior Cititel Hotel Penang
Exterior
Bedroom Cititel Hotel Penang
Bedroom

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Hot breakfast

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Things to Do

  • Fitness center
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking

Transportation

  • Car rental
  • Secure parking
  • Valet parking (surcharge)

Family-friendly Facilities

  • Kids club

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cititel Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

10.10 Campaign - Guaranteed Free Upgrade Deal (Book on Standard and upgrade to Superior), only applicable for booking made from 1st - 10th October 2020. Check-in : 2.00 PM Check-out : 12.00 Noon Early check-in and late check-out will be subject to room availability
Hotel will be converted to a Non Smoking Hotel effective 01/08/2022. Smoking only allowed in designated area.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Cititel Hotel Penang
451
Number of floors in Cititel Hotel Penang
16
Another facilities in Cititel Hotel Penang
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked question in Cititel Hotel Penang

What are available facilities at Cititel Hotel Penang?
There are top facilites at Cititel Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Hotel Penang?
The standard check-in time at Cititel Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Hotel Penang provide breakfast?
Yes, Cititel Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Cititel Hotel Penang

8.6
Very Good

From 539 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Cititel Hotel Penang
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Staff Friendliness (8)
Ambiance (7)
Bedroom (7)
Bathroom (7)
Wifi (6)
Distance to City Center (5)
Surroundings (5)
Room Space (5)
Hotel Area (5)
Family Friendly (4)
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Traveler Reviews Cititel Hotel Penang

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40
Customer reviews
Rita
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10.0

/10

Reviewed 7 day(s) ago

The staff is very friendly and quick to respond. The food has a lot of choices and is delicious. The rooms are very clean.
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G***D
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Business
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9.7

/10

Reviewed 2 week(s) ago

The staff are friendly, supportive, and willing to help in different situations. Indeed, they live up to the expectations of the hotel guests.

1 people find it helpful

Yudhi D. T.
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Medical
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10.0

/10

Reviewed 8 week(s) ago

Hotel is very nice, staff is friendly, room is comfy and food is nice recommended to stay in Penang 👍👍

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Lucki
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10.0

/10

Reviewed 11 week(s) ago

Good place to staycation with family

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Lucki
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Medical
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10.0

/10

Reviewed 12 week(s) ago

A pleasant stay experience
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C***a
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Leisure
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8.8

/10

Reviewed 14 week(s) ago

All staffs are very friendly. Hotel location is near market and some famous kedai like Penang Road Laksa, Cheng Woh Medical Hall, Kimberly Street. Across the hotel is Lao Liu suan cai yu restaurant. Nice hotel to stay.

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roben a. p.
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Medical
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9.7

/10

Reviewed 23 week(s) ago

Great, strategic location and clean rooms
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A***n
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Leisure
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9.4

/10

Reviewed 31 week(s) ago

Nice hotel, comfort and spacious room, stunning view. Thanks to the frontdesk staff that we got seaview room. All the staff is nice, friendly, helpful. Keep the good work guys. The hotel just short distance to penang culinary, tourist attractions etc. Love it.

1 people find it helpful

Tan T. P.
icon-Medical
Medical
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10.0

/10

Reviewed 34 week(s) ago

All the staff at Cititel Penang were very helpful and friendly. My child who uses a wheelchair and I felt very helped and given convenience. I was given 1 plastic chair to use in the toilet to make it easier for my child to take a bath. The room service menu was delicious. Didn't try the breakfast menu because access to the restaurant was not wheelchair friendly. 1 strange thing was that the breakfast ration was only for 1 person even though there were 2 people staying. The water dispenser was very helpful. The corridor to the room always smelled of cigarettes even though no one was smoking. Another good thing was that the receptionists called the room every day to ensure the comfort of their guests.
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Zikri A. G.
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9.7

/10

Reviewed 54 week(s) ago

Hotel bagus, staf yang ramah, bersih lokasi strategis cocok untuk yang berpergian ke Penang, direkomendasikan.

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M***D
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Leisure
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8.5

/10

Reviewed 55 week(s) ago

All the staff are very kind and friendly.
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1 people find it helpful

Zikri A. G.
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9.7

/10

Reviewed 61 week(s) ago

Hotel yang bersih dan nyaman, layanan cepat dan baik, staf yang ramah, recommended ….

1 people find it helpful

Julia S.
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8.5

/10

Reviewed 71 week(s) ago

Strategic location. Comfortable room. Very close to the church. Unfortunately the wifi connection is not good.
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sk
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8.7

/10

Reviewed 71 week(s) ago

Aircon quite hot, room is not as clean as before: (.

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TTeviana
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8.5

/10

Reviewed 73 week(s) ago

Even though the hotel is old, it is still quite good. Small, clean room. Good location, lots of places to eat and shop. Friendly service.
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1 people find it helpful

LIEM SUNOKO SAVERO
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9.1

/10

Reviewed 74 week(s) ago

Good hotel than others. Thank you.

1 people find it helpful

firdaus a.
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9.7

/10

Reviewed 77 week(s) ago

This hotel is suitable for people who want to hunt for delicious food in Penang. With the comfort room you can find all the delicious food around that hotel. You just park your car at hotel and walk around to find food that you are craving.
+2

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Astri W.
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9.7

/10

Reviewed 78 week(s) ago

I stayed here for 3 days and 2 nights. I made a request through the appa for a one bed and a room near an elevator since I traveled alone, and I'm not really a fan of a hotel hallway. And the receptionist fulfilled my request! The receptionist and every staff member are very helpful and kind. Despite the look from outside like an old hotel, the interior in the lobby is really cool and bright. The room is not too spacious but more than enough for me, completed with a bathtub on the bathroom. The best part is they gave me a room with an ocean view which is very lovely. There are mineral water and water heater so it is also very helpful. They also provide sajadah, an iron (which is very important for me as a traveler), and a hairdryer in the room. Facilities are very complete! The location is also very strategic, near 24 hours supermarket, and lots of cafes and restaurants and stalls. Overall, I really enjoyed staying here and would definitely stay here again if I visit Penang next time.
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Desy A.
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9.7

/10

Reviewed 82 week(s) ago

Sangat suka dengan breakfast, pelayanan semuanya ramah.

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I Made S. P.
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9.4

/10

Reviewed 86 week(s) ago

Good place in central pedestrian

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