Dear Musniarni Massewa, Thank you for your feedback! We're delighted to hear that you found our place to be perfect for both short and longer stays. We look forward to welcoming you back soon! Best regards, Genevieve Willie Operations Manager

Dear Naika Wijaya, Thank you for your positive feedback and for choosing to stay with us. We're thrilled to hear that your overall experience was satisfying, and we appreciate your kind words about our breakfast, cleanliness, and service. Your feedback regarding the breakfast timing during peak hours is invaluable. We apologize for any inconvenience caused by the delay in replenishing food items. We will certainly address this matter with our team to improve our service during busy periods. We genuinely value your loyalty and look forward to welcoming you back on your next visit to Kuala Lumpur. If there's anything specific you'd like us to focus on or if you have further suggestions, please feel free to share. Your input helps us enhance our services for our valued guests. Thank you once again for your kind words, and we can't wait to host you again. Best Regards, Genevieve Willie Operations Manager

Dear Siew Lan Heng, Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the inconvenience you experienced with the cleanliness of the room, as well as the issues with the air conditioning and toilet lights. We understand the importance of a clean and comfortable environment for our guests, and we regret that we fell short of your expectations. Please be assured that your concerns will be addressed with our housekeeping and maintenance teams to ensure such issues are promptly resolved and do not recur. We appreciate your understanding and bringing these matters to our attention. If there is anything else you would like to share or discuss regarding your stay, please feel free to reach out to our customer service team. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future. Warm regards, Genevieve Willie Operations Manager

Dear Mitra Prasad, We are grateful for the high rating and we valued your stay experience comments for our further improvement. Look forward to welcoming you back for another great experience. Warmest regards, Emma Razali Assistant Residence Manager

Dear Naika Wijaya, Thank you for staying with us and we hope to see you again for another memorable experience. Warmest regards, Emma Razali Assistant Residence Manager