Eastern & Oriental Hotel

8.8
/10

Very Good

97 reviews

What Guests Say About Their Stay

budi s.
10.0
/ 10
I had the most wonderful time. the people are nice from the front door to the services at the lobby. the room are clean. the swimming pool super nice. cafe is cool an vintage. the food at breakfast was so awesome. so much varieties.
In the Area
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10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Eastern & Oriental Hotel is certainly the accommodation of your dreams and a must to be included in the list if you have the extra budget when you are in Penang for your travel for leisure with friends or family or even if you are simply travelling on business occasion. This luxurious five-star hotel is easily found at 10, Lebuh Farquhar which is roughly five minutes away from the city centre of George Town, which is also the state capital of Penang.
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What's around Eastern & Oriental Hotel

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10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
Lobby Eastern & Oriental Hotel
Lobby 2 Eastern & Oriental Hotel

Discover More About Eastern & Oriental Hotel

Eastern & Oriental Hotel is certainly the accommodation of your dreams and a must to be included in the list if you have the extra budget when you are in Penang for your travel for leisure with friends or family or even if you are simply travelling on business occasion. This luxurious five-star hotel is easily found at 10, Lebuh Farquhar which is roughly five minutes away from the city centre of George Town, which is also the state capital of Penang.

How to Get to Eastern & Oriental Hotel

You can either drive or take the flight or bus for your choice of public transportation to get to Penang to reach Eastern & Oriental Hotel. If you are driving from Kuala Lumpur, the drive to the hotel will take around 4 hours via North-South Expressway / E1 route. If you are considering of taking the bus, you will be dropped off at the main bus terminal in town, which is Penangโ€™s Sungai Nibong Terminal. From the terminal, the ride to the hotel will take around 20 minutes. Last but not least, if you are taking the flight, you will be landing at the Penang International Airport. From there, the distance to the hotel is around 20 kilometres, so, it will take around 30 to 35 minutes to reach the hotel using either taxi, local bus or ride-sharing services. While you are on your way to the hotel, you can try to see these landmarks to help you find the hotel such as Camera Museum and Penang State Museum which are located within less than a kilometre away from the hotel.

Different Types of Rooms in Eastern & Oriental Hotel

There are a total of five main types of room that can be picked by the guests deciding to stay at Eastern & Oriental Hotel depending on the room occupancies and they are Victory Annexe Studio Suite, Deluxe Suite โ€“ Heritage Wing, Premier Suite โ€“ Heritage Wing, Straits Suite โ€“ Heritage Wing and Writers Suite โ€“ Heritage Wing. All these rooms are properly furnished and installed with sufficient in-room facilities provided in all rooms which include air conditioning, bathroom, shower, bathtub, bathrobe, desk, minibar, refrigerator, hairdryer, in-room safe, ironing facilities, separate dining areas, free newspaper, complimentary bottled water, coffee / tea maker, television and Wi-Fi connection. Victory Annexe Studio Suite is a 55 square meter room that provides either one double bed or two single beds. The same is for Deluxe Suite โ€“ Heritage Wing and Premier Suite โ€“ Heritage Wing for their bed offerings, however, both are of 58 square meter size. Meanwhile, Straits Suite โ€“ Heritage Wing is a 87 square meters room that provides one King bed and Writers Suite โ€“ Heritage Wing is a 135 square meters room that provides one King bed as well as separate dining lounge and stylish bathroom.

Restaurants and Cafes in Eastern & Oriental Hotel

The English afternoon tea is a time-honoured tradition that dates back to 1885 โ€“ now presented at Palm Court which also offers a selection of ethnic Asian inspired dishes and casual international fare for all day dining. Java Tree serves Straits Nyonya recipes and classic European dishes in an elegant setting while Sarkies is a perennial favourite for its splendid buffet-spread of Malaysian and international delights. At the Planters Lounge, continental dishes are available from its menu. For refreshing and well-made cocktails or the perfect pint, the new Farquharโ€™s Bar is the place to be. Whether cosily seated indoors, semi-formal dining, outdoors at the seafront verandahs or poolside, there is something to suit every taste and fancy at the E&O.

Facilities and Activities in Eastern & Oriental Hotel

Being among the highly esteemed hotels operating around, it is to be expected of Eastern & Oriental Hotel to have a very elaborate package of facilities and services to serve its guests. Upon check-in, guests are able to access the hotel facilities and services which include airport transfer, area, shopping center and beach shuttle, 24-hour receptionist plus security, bellhop, concierge, doorman, porter, money changer, safety deposit box, laundry service, luggage storage, fitness center, garden, library, massage, sauna, tours and wedding service. For business travellers, they could utilize the business and meeting facilities, conference rooms, photocopier and computer station.

Interesting Places near Eastern & Oriental Hotel

St. George Anglican Church โ€“

Located at 1 Farquhar Street which is really within less than five minutes away from the hotel by driving, St. George Anglican Church is a 19th-century Anglican church which is the only one of its kind that can be found at the heart of Georgetown, Penang. It was founded in 1818 and built with a combination of Neo-Classical, Georgian and English Palladian architecture styles entirely by Indian convict labours. It is still active till this day and was once damaged during the Japanese occupation, but managed to be finished repairs in 1948.

All facilities in Eastern & Oriental Hotel

Bar, Cafe and Lounge Eastern & Oriental Hotel
Bar, Cafe and Lounge
Swimming Pool Eastern & Oriental Hotel
Swimming Pool
Fitness Center Eastern & Oriental Hotel
Fitness Center
Functional Hall Eastern & Oriental Hotel
Functional Hall
Common Space Eastern & Oriental Hotel
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Beach shuttle
  • Bicycle rental
  • Bicycle storage
  • Car rental
  • Limited parking
  • Limo or town car service
  • Shopping center shuttle
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Fitness center
  • Garden
  • Library
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Sauna
  • Spa

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • Highchairs

Sports and Recreations

  • Billiard
  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Eastern & Oriental Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

1) Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. 2) With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. 3) Abiding by the Government Movement Control Orderโ€™s SOP, the Gymnasium, Swimming Pool, Spa and certain Food and Beverage outlets unfortunately will not be made available during your stay until further notice.
Child above 6 years old is considered as adult. Additional charges will apply on breakfast and exceeding default room occupancy.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Eastern & Oriental Hotel
232
Number of floors in Eastern & Oriental Hotel
4
Another facilities in Eastern & Oriental Hotel
Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Eastern & Oriental Hotel

What are available facilities at Eastern & Oriental Hotel?
There are top facilites at Eastern & Oriental Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Eastern & Oriental Hotel?
The standard check-in time at Eastern & Oriental Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Eastern & Oriental Hotel provide breakfast?
Yes, Eastern & Oriental Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Eastern & Oriental Hotel

8.8
Very Good

From 97 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

9.1

Service and Facilites

9.2

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Staff Friendliness (1)
Wifi (1)
Activity Option (1)
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Soundproof (1)
Bedroom (1)
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Traveler Reviews Eastern & Oriental Hotel

Number of reviews per page
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40
Customer reviews
DaDรค L.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 49 week(s) ago

So happy staying in this hotel, friendly front desk staff who give me room with the best view. Really give me 100 % refreshing vibes on this trip. Definetely will come back to stay! ๐Ÿฅฐ๐Ÿ˜๐Ÿ’œ๐Ÿ’›๐Ÿงก๐Ÿ’šโค๐Ÿ’™.

1 people find it helpful

W***y
icon-Leisure
Leisure
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10.0

/10

Reviewed 50 week(s) ago

Friendly staff, great for those who want to staycation. Recommended!
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Ruby L.
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9.4

/10

Reviewed 70 week(s) ago

The room was as advertised. It was very clean, however, there were only 2 bottles of water on arrival. It was the Christmas season and there was hardly any Christmas carols or music in the foyer area during our stay. The fans in the swimming pool area were removed and it can be stifling at times with the humid weather without the fans. The ceiling was not repaired properly and it does not look like a 5 star hotel in the pool area. A bit disappointed for the price we paid. The breakfast spread was excellent.
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Ling C. H.
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9.0

/10

Reviewed 81 week(s) ago

Staff service is good. Awesome breakfast spread. Room hygiene not well maintained, sticky floor.

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Bernard L. L.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 128 week(s) ago

If it's a ten, I'll give it a nine and the breakfast is very delicious and there are many kinds of choices, the dinner is hard to tell, the menu is delicious, everything is delicious and the room is very big and the bathroom is super big and the lights are very bright and the service is very fast and responsive, the hotel is already reaching 130 years, but the maintenance is very well maintained and the only hotel which is only 50 meters away from the beach, seems clean and peaceful.
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1 people find it helpful

Rizkita A. M.
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8.5

/10

Reviewed 132 week(s) ago

It 's a pleasant stay for us. The spacious room and also the beautiful view. The room has beautiful colonial design with high quality amenities. Good view from the balcony is very relaxing too. Really worth the price and can't wait for another stay!

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Amanina N.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 145 week(s) ago

Layanan baik, bilik selesa, katil empuk, memang terbaik

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hanimripaee
icon-origin-TRAVELOKA

9.7

/10

Reviewed 162 week(s) ago

They make up my room and refill the water everytime I go out. Great hospitality. Willcome again.

1 people find it helpful

Izzah H. B. A. R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 171 week(s) ago

Their service was really excellent. The ambience of the hotel also excellent. Their breakfast ๐Ÿ’ฏ chef kiss. Obviously I'll come again for my next short vacation.

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Nur F. B. I.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 174 week(s) ago

The hotel and its surrounding is so beautiful. The staff is very helpful and nice. The food is also good and have many selection.

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Heng K. L.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 240 week(s) ago

Service is very good, very top level. Room very spacious with high ceiling. Very big bathroom as well. Nice half Seaview and half city view.

1 people find it helpful

Zuraimah C.
icon-Family
Family
icon-origin-TRAVELOKA

10.0

/10

Reviewed 270 week(s) ago

The hotel is great. The house is well kept, a great breakfast.
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Magdahlena
icon-Family
Family
icon-origin-TRAVELOKA

10.0

/10

Reviewed 282 week(s) ago

the location is very close to the beach, the staff are very kind friendly, and can speak english fluently. The hotel is clean and well-maintained. very memorable with the haritage building. Making it a very memorable vacation.
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1 people find it helpful

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Ritika B.
icon-Romantic
Romantic
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10.0

/10

Reviewed 291 week(s) ago

We stayed at E&O - Victory Annexe for 3 nights, it was a very comfortable experience. The room was classic and comfortable with a great view of the sea and a spacious bathroom. When we first checked in we were assigned a room on the 7th floor with a partial view of the sea. Upon request for a sea facing room, the hotel staff was kind enough to find one for us that had just become available on the 9th floor. While we waited for the room the staff was very helpful and guided us to the restaurant for some complimentary tea and coffee. The check in experience was great. Their infinity pool is amazing! Can have a nice leisurely afternoon by the pool with some drinks and snacks. overall a great experience, the heritage and colonial charm of the hotel definitely adds to the whole experience! The location is closeby to all popular locations in George Town. would definitely recommend this hotel to friends and family and come back here ourselves.
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1 people find it helpful

Andrew K.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 309 week(s) ago

We have visited the E & O hotel at least 7 times over the last 5 years each time staying in the Victory Annex. It has always been a luxury and relaxing treat. Sadly it is starting to lose its character. Sadly we were left a little underwhelmed by our recent visit late May 2019. The location is still great, the staff are all still fantastic and we still had a really relaxing stay. But, the things that once made the hotel stand above the others such as the enjoyable 'chaos' of the complimentary cocktail hour and complimentary teas and coffees offered by the Planters lounge have gone. Simple things that made the stay exceptional rather than average have vanished. The management tell us that it is due to the refurbishment of the older heritage wing, but seems more like a cost cutting exercise that will sadly deter the regular clientele from returning. Looks like we we need to find another location to enjoy Penang.
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Magda C.
icon-Family
Family
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9.4

/10

Reviewed 321 week(s) ago

I had a pleasant time in the hotel with my family, the hotel is very beautiful and very rich in heritage, would definitely come back again!

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farley h. t.
icon-Family
Family
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9.4

/10

Reviewed 333 week(s) ago

One of the best classic hotel in penang. Worth the money. Whole family enjoy this stay here. Food is excellent. Clean and nice. Swimming pool is fun. Nice view. Bathtub wow wow. Surely will be back for this property. A+

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Jayanarth J.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 345 week(s) ago

One of the best hotels in Penang hands down. The valet parking staff so helpful The check in so smooth The infinity pool, wow.

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Hudataylor
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.7

/10

Reviewed 347 week(s) ago

It was not a plan journey. We both tired from 3 week holiday in England with kids and in law. With jet lag and emergency call to visit a family in Penang Hospital, we decided to drive when all good time to fly ticket not available due to long weekend. With all that we decided to stay at E&O again after such a long time after our honeymoon 13yrs ago there. Its was brilliant and the best decision we make that weekend, we been upgrade and the staff was amazing as we remembered and surely its bring back the best honeymoon memories. We check in and never leave the hotel until we check out, all you want from Penang is there. E& O is what Penang is. Classy, historic, warm welcome, home, exclusive, luxury, comfort, love, scenic, peace of mind and its life.
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1 people find it helpful

Zuraimah C.
icon-Family
Family
icon-origin-TRAVELOKA

10.0

/10

Reviewed 347 week(s) ago

The staff is very friendly, the room was very clean and large, the breakfast was great and tasty.
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