Grand Hyatt Kuala Lumpur

9.0
/10

Exceptional

154 reviews

What Guests Say About Their Stay

Distance To City Center (7)
Ambiance (7)
Bedroom (7)
Staff Friendliness (6)
MOHD H. B. M. Y.
9.7
/ 10
The best hotel I've been in my life. Awesome customer services. Great experience in this hotel. All staff very polite.. Thumbs up..
JANE J. W.
9.4
/ 10
Staying at Grand Hyatt KL is one of the most pleasant experiences I’ve had. Staffs were so friendly and responded quickly to inquiries. Room was clean, facilities were great and food tasty. Would like to stay here again sometime in the future!
Rita Y. S.
9.7
/ 10
Room is big, service is excellent from the moment you walked in to the hotel. Good breakfast too.
In the Area
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12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Grand Hyatt Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Discover More About Grand Hyatt Kuala Lumpur

Discover the Elegance of Grand Hyatt Kuala Lumpur

Nestled in the vibrant heart of Malaysia's capital, Grand Hyatt Kuala Lumpur offers an unparalleled blend of luxury, comfort, and convenience. This prestigious hotel is a haven for travelers seeking to experience the best of Kuala Lumpur, from its rich cultural heritage to its modern marvels. With its prime location, world-class facilities, and exceptional service, Grand Hyatt Kuala Lumpur promises an unforgettable stay for both business and leisure travelers.

Facilities at Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur is renowned for its comprehensive range of facilities designed to cater to the diverse needs of its guests. Whether you're here for work or leisure, the hotel ensures a comfortable and memorable experience.

  • Luxurious Accommodations:

    The hotel boasts 411 spacious rooms, including 42 suites, each elegantly designed with modern amenities and stunning views of the city skyline or the iconic Petronas Twin Towers.
  • Dining Options:

    Indulge in a culinary journey with multiple dining venues offering a variety of cuisines. From the authentic Malaysian flavors at JP teres to the exquisite European dishes at THIRTY8, there's something to satisfy every palate.
  • Wellness and Recreation:

    Rejuvenate your senses at the Essa Spa, equipped with a range of treatments and therapies. The hotel also features a 24-hour fitness center and an outdoor swimming pool for your relaxation and fitness needs.
  • Business and Event Facilities:

    With over 3,300 square meters of meeting and event space, Grand Hyatt Kuala Lumpur is an ideal choice for conferences, weddings, and social gatherings. The Grand Ballroom and various meeting rooms are equipped with state-of-the-art technology and professional event planning services.
  • Club Lounge:

    Guests staying in club rooms and suites enjoy exclusive access to the Grand Club Lounge, offering complimentary breakfast, evening cocktails, and personalized services.

How to Get to Grand Hyatt Kuala Lumpur Using Public Transportation

Kuala Lumpur's efficient public transportation system makes it easy to reach Grand Hyatt Kuala Lumpur from various parts of the city.

  • From Kuala Lumpur International Airport (KLIA):

    Take the KLIA Ekspres train to KL Sentral, then transfer to the Kelana Jaya Line LRT. Alight at the KLCC station, which is a short walk from the hotel.
  • From KL Sentral:

    Board the Kelana Jaya Line LRT towards Gombak and alight at the KLCC station. The hotel is within walking distance from the station.
  • By Bus:

    Several bus routes pass through the KLCC area. Look for buses heading to Suria KLCC or the KLCC bus stop, which is nearby the hotel.
  • By Taxi or Ride-Sharing Services:

    Taxis and ride-sharing services like Grab are widely available and provide a convenient way to reach the hotel from anywhere in the city.

Nearest Restaurants

Grand Hyatt Kuala Lumpur is surrounded by a plethora of dining options that cater to a wide range of tastes and preferences. Here are some nearby restaurants worth exploring:

  • Marini's on 57:

    An Italian restaurant and bar located on the 57th floor of Petronas Tower 3, offering panoramic views and a sophisticated dining experience.
  • Nobu Kuala Lumpur:

    Renowned for its innovative Japanese-Peruvian cuisine, Nobu is a must-visit for sushi lovers and those seeking a unique dining adventure.
  • Madam Kwan's:

    A popular spot for authentic Malaysian cuisine, offering a variety of local dishes in a casual setting.
  • Din Tai Fung:

    Famous for its delectable xiao long bao (soup dumplings) and other Taiwanese delicacies, this restaurant is a favorite among locals and tourists alike.
  • Fuego at Troika Sky Dining:

    Known for its Latin American-inspired dishes and stunning views of the city, Fuego offers a vibrant and lively dining atmosphere.
  • Marble 8:

    A steakhouse offering premium cuts of beef and a luxurious dining experience, perfect for meat lovers.
  • Bijan Bar & Restaurant:

    Specializing in modern Malaysian cuisine, Bijan offers a unique twist on traditional dishes in an elegant setting.
  • Hakka Restaurant:

    A long-standing establishment serving authentic Hakka cuisine, known for its flavorful dishes and welcoming ambiance.

Nearest Attractions

Kuala Lumpur is a city rich in culture, history, and entertainment. Guests at Grand Hyatt Kuala Lumpur are just a stone's throw away from some of the city's most iconic attractions:

  • Petronas Twin Towers:

    The iconic twin skyscrapers are a symbol of Malaysia's modernity and offer breathtaking views from the Skybridge and Observation Deck.
  • Kuala Lumpur Tower:

    Another architectural marvel, the KL Tower provides panoramic views of the city and houses a revolving restaurant.
  • Aquaria KLCC:

    A state-of-the-art oceanarium showcasing a wide array of marine life, located within the Kuala Lumpur Convention Centre.
  • KLCC Park:

    A beautifully landscaped park offering a serene escape amidst the bustling city, complete with walking paths, a children's playground, and a musical fountain.
  • Suria KLCC:

    A premier shopping destination with a variety of retail outlets, dining options, and entertainment facilities.
  • Chinatown (Petaling Street):

    A vibrant area known for its bustling markets, street food, and cultural landmarks.
  • Batu Caves:

    A limestone hill with a series of caves and cave temples, a popular Hindu pilgrimage site located just outside the city.
  • Central Market:

    A cultural landmark offering a wide range of traditional crafts, souvenirs, and local delicacies.

Nearest Shopping Malls

For those who love shopping, Grand Hyatt Kuala Lumpur is strategically located near some of the city's best shopping malls, offering a diverse range of retail experiences:

  • Pavilion Kuala Lumpur:

    A luxury shopping mall located in the Bukit Bintang district, featuring high-end fashion brands, dining options, and entertainment facilities.
  • Suria KLCC:

    Situated at the base of the Petronas Twin Towers, this mall offers a mix of international and local brands, as well as a variety of dining and entertainment options.
  • Fahrenheit 88:

    Known for its trendy fashion outlets and youthful vibe, Fahrenheit 88 is a popular destination for fashion-forward shoppers.
  • Lot 10 Shopping Centre:

    A vibrant mall offering a mix of fashion, lifestyle, and dining options, located in the heart of Bukit Bintang.
  • Starhill Gallery:

    A luxury retail mall offering an exclusive shopping experience with a range of high-end brands and gourmet dining options.

Grand Hyatt Kuala Lumpur's prime location, luxurious facilities, and proximity to the city's major attractions make it an ideal choice for travelers seeking an exceptional stay in Kuala Lumpur. Whether you're here for business or leisure, the hotel offers a perfect blend of comfort, convenience, and sophistication.

All facilities in Grand Hyatt Kuala Lumpur

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Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Hyatt Kuala Lumpur
411
Number of floors in Grand Hyatt Kuala Lumpur
39
Another facilities in Grand Hyatt Kuala Lumpur
Laundry service, Tours, Multilingual staff, Express check-in, Wedding service

Frequently asked question in Grand Hyatt Kuala Lumpur

Does the Grand Hyatt Kuala Lumpur provide a late check-out?
Yes, the Grand Hyatt Kuala Lumpur offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about this service during their stay, as late check-out requests are typically accommodated based on the hotel's occupancy levels. Additional charges may apply, so it is advisable to confirm any fees with the hotel staff upon making the request.
Does the hotel provide early check-ins?
The availability of early check-in at Grand Hyatt Kuala Lumpur is subject to the hotel's discretion and room availability on the day of your arrival. While the hotel strives to accommodate early check-in requests, it cannot be guaranteed. To increase the likelihood of securing an early check-in, it is recommended to inform the hotel of your request in advance. Additionally, arriving early and checking with the front desk upon arrival may also help. Please note that additional charges may apply for early check-in, depending on the hotel's policy.
Is the Grand Hyatt Kuala Lumpur pet-friendly?
The Grand Hyatt Kuala Lumpur does not allow pets. Guests are advised to make alternative arrangements for their pets during their stay.
What is the cancellation policies?
The cancellation policies for Grand Hyatt Kuala Lumpur may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation options, such as free cancellation within a certain period before check-in or non-refundable rates for discounted bookings. To ensure you have the most accurate and specific information, please review the cancellation policy details provided during the booking process on Traveloka. This information will be clearly outlined before you confirm your reservation, allowing you to make an informed decision based on your travel needs.
Does the hotel provide a car park?
Yes, Grand Hyatt Kuala Lumpur provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking, which may include both self-parking and valet services. It is advisable to check with the hotel directly for any specific parking fees or requirements that may apply during your stay.
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More Reviews from Other Guests in Grand Hyatt Kuala Lumpur

9.0
Exceptional

From 154 reviews

Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.1

Location

9.4

Service and Facilites

9.2

People often mention about Grand Hyatt Kuala Lumpur
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Family Friendly (3)
Room Space (3)
Bedroom (3)
Distance to City Center (2)
Staff Friendliness (2)
Wifi (2)
Ambiance (2)
Bathroom (2)
Hotel Area (2)
Taste (2)
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Traveler Reviews Grand Hyatt Kuala Lumpur

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40
Customer reviews
S***i
icon-Business
Business
icon-origin-TRAVELOKA

8.2

/10

Reviewed 11 week(s) ago

Too expensive. Cheaper, I would stay again.
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2 people find it helpful

Irma A. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 32 week(s) ago

Great hotel great service friendly and helpful Staff.

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I***K
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 45 week(s) ago

Service is top notch. I forgot to bring my iPhone charger, they provided us straight away. Location is just in front of Klcc. But you might still grab to bukit bintang area, around 6-12min, depending on the traffic condition. View is outstanding, looking outside at the tower made us feel super relaxing on our staycation.

3 people find it helpful

F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 47 week(s) ago

The hotel is in a great location. I booked a tower view room specifically so that I could see the Twin Towers. Overall OK. Comfortable, staffs friendly, good location, very close to mall & city center, convinient go to anywhere.

1 people find it helpful

Lina
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 54 week(s) ago

Recommendation, if you want to stay in Kuala Lumpur Malaysia, the hotel is clean. During Idul Fitri, this restaurant is busy with visitors, so the restaurant is full and there are lots of queues, but don't worry because almost all the staff are friendly. I think overall service in hotel it's good

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ilham s.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 55 week(s) ago

Hotel yang sangat recommended untuk keluarga, dekat dengan semua tempat hiburan dan makanan, staff dan semua sangat baik sekali.

1 people find it helpful

Fredrik T.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 60 week(s) ago

All great, location, room, services, access.

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Stevanus A. M.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 61 week(s) ago

Very good hotel in Kuala Lumpur, fantastic view, super helpful staff.

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Idris K.
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9.7

/10

Reviewed 73 week(s) ago

The breakfast was amazingly delicious, the hotel atmosphere was also comfortable.
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nova a. R.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 79 week(s) ago

Awesom, keen to stay and strongly recommended.

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Suhendra R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 93 week(s) ago

Nice hotel, with best views and services!

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Reyhan
icon-origin-TRAVELOKA

10.0

/10

Reviewed 95 week(s) ago

It is very good and convenient.

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Norhayati Abdul Hamid
icon-origin-TRAVELOKA

5.8

/10

Reviewed 138 week(s) ago

I was about to boil some water in the kettle, when I tried opening the lid, I got electrocuted. I could feel the electricity passing from my finger to my left toe. It was scary and I hope nobody gets to experience this. The fridge is leaking, there were water droplets on the floor below. The pillows was flat, and has damp smell. Please maintain your room, and check/test your appliances regularly. During the buffet breakfast, I worn the hotel ' s disposable slippers. It wasn't allowed at the restaurant area (no signage/notes posted). The waitress at the entrance rudely ask me to get back to my room to change. I have no issues complying with rules, however her intonation and facial expression that made me felt very offended. I wanted to start my morning stress-free, hence refused to argue. Probably if I were a foreigner, the treatment will be different. This is far from our expectation from a reputable 5 star hotel. Our previous experience here on 2021 here was far away better. Maybe I just got unlucky this time. Please improvise on the hospitality and quality!
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2 people find it helpful

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DR NURUL N. B. A. N.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 140 week(s) ago

We had the most pleasant moment stay here, thank you so much Grand Hyatt Kuala Lumpur ☺️

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Goo S. T.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 150 week(s) ago

Had an amazing birthday celebration at Grand Hyatt Kuala Lumpur and service over there was awesome. Highly recommended. Worth the price.

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Adib A.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 153 week(s) ago

The most satisfying trip ever, got an early check-in nicely welcomed by the front desk, definitely will go again next time

2 people find it helpful

Fadhilah B. H.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 168 week(s) ago

Definitely Will Come Back again. Concierge staff very helpful. Breakfast menu was great.

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Muhammad S. B.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 168 week(s) ago

Staff are super friendly, hotel setup is fantastic. Location is superb.

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NOR D. B. C. M. N.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 186 week(s) ago

I had most pleasant staycation here. The staff super polite. The ambiance was amazing. The food was good. Everything was pretty much fine here. I got late check out. Thanks Hyatt! Swimming pool clean and cozy. Need to booking the slot. But no one there 🏊

2 people find it helpful

Lewcheun Yun
icon-origin-TRAVELOKA

6.0

/10

Reviewed 192 week(s) ago

I booked a one night stay in your Grand Suite with Tower View with my partner 's application which is registered under her name for my working trip to Kuala Lumpur because I found a good deal from the app. But when I was there to check in, the hotel 's on-duty staffs requested that I need to provide the miti letter that are the same name with the person who made the booking. And this was not being highlighted by the reservation team when I called to enquire about the documents and details needed before I made the booking as they mentioned just MITI letter needed. Hence I tried to explain my situation on the spot but both of them has been persistent to reject my check in instead of providing me a solution. I understand the SOPs that needed to be adhered to but I was pretty disappointed that they did not try their best to come up with a solution instead of repeating that I was not allowed to check in. Until the Assistant Manager came to my rescue. I would like to give him the best credit and my gratitude as he has been very patience and helped me throughout to solve the problem and got me checked in successfully.
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4 people find it helpful

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