Grand Ion Delemen Hotel

Hotels
8.3
/10

Very Good

2,291 reviews

What Guests Say About Their Stay

Bedroom (21)
Room Space (20)
Ambiance (19)
Surroundings (17)
Suganya
9.7
/ 10
Will recommend to family and friend because the room and facilities all good we really enjoying our stay at there...
Sarah R.
9.7
/ 10
I love the breakfast, very tasty and huge spread. Nice swimming pool and garden, very clean room. Overall, fantastic! I will surely come again and recommend to others. 😊
Lim Meng Huang
8.8
/ 10
Nice and room, good for family vocation
siti n. s.
9.1
/ 10
awesome hotel and very comfortable
Lilyana L.
10.0
/ 10
The place is beautiful and cozy. There are free shuttle buses from first world hotel to grand ion delemen every one hour.
In the Area
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Jalan ION Delemen 1, Genting Highlands, Pahang, Malaysia, 69000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Location Just an hour-drive from Kuala Lumpur, Grand Ion Delemen Hotel is one of the best resort destination hotels in Genting Highland offering a spectacular mountain view of Titiwangsa Range from 6,000 feet above sea level. By driving, it takes 10 minutes to Sky Avenue Genting and Skytropolis Theme Park, 20 minutes to Genting Premium Outlet and approximately 2 hours to airport (KLIA/KLIA2). About Grand Ion Delemen Hotel Featuring 611 contemporary guest rooms, suites and penthouses, each room is equipped with ensuite bathroom with standard toiletries, minibar, coffee-making facilities, safe deposit box, ironing facilities, 42-inch LCD television with satellite channels, slippers and bathrobes. Other facilities include Hugo's In The Sky (international fusion cuisine), Kembali Kitchen (casual dining) , Warung Park Munir (serving Malaysians' favourite), Indoor Heated Pool, 24 hours Fitness Centre, Kids Entertainment Zone, Flying Fox, Rock Climbing, teambuilding and meeting facilities, perfect for families, couples, friends and colleagues to host private functions or corporate events.
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What's around Grand Ion Delemen Hotel

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Jalan ION Delemen 1, Genting Highlands, Pahang, Malaysia, 69000
Lobby Grand Ion Delemen Hotel
Lobby 2 Grand Ion Delemen Hotel

Discover More About Grand Ion Delemen Hotel

Discover the Elegance of Grand Ion Delemen Hotel in Genting Highlands

Nestled amidst the lush greenery and cool mountain air of Genting Highlands, Grand Ion Delemen Hotel offers a luxurious retreat for travelers seeking both relaxation and adventure. This sophisticated hotel combines modern amenities with the natural beauty of its surroundings, providing guests with an unforgettable experience. Whether you're planning a family vacation, a romantic getaway, or a business trip, Grand Ion Delemen Hotel promises a stay that is both comfortable and memorable.

Facilities at Grand Ion Delemen Hotel

Grand Ion Delemen Hotel is renowned for its wide range of facilities designed to cater to the needs of every guest. Here are some of the key amenities you can expect during your stay:

  • Infinity Pool:

    Overlooking the majestic mountains, the hotel's infinity pool offers a serene environment to relax and unwind.
  • Fitness Center:

    Equipped with state-of-the-art equipment, the fitness center is perfect for guests who wish to maintain their workout routine.
  • Spa and Wellness Center:

    Indulge in a variety of treatments and therapies designed to rejuvenate your body and mind.
  • Dining Options:

    The hotel boasts several restaurants and cafes offering a diverse range of cuisines to satisfy every palate.
  • Meeting and Event Spaces:

    With versatile venues and modern facilities, the hotel is an ideal choice for hosting conferences, weddings, and other events.
  • Kids' Club:

    A dedicated space for children to play and engage in fun activities under the supervision of trained staff.
  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access available throughout the hotel.
  • Concierge Service:

    The attentive staff is always ready to assist with travel arrangements, local recommendations, and more.

How to Get to Grand Ion Delemen Hotel Using Public Transportation

Reaching Grand Ion Delemen Hotel via public transportation is convenient and straightforward. Here’s how you can get there:

  1. From Kuala Lumpur:

    Take a bus from Pudu Sentral or Terminal Bersepadu Selatan (TBS) to Genting Highlands. The journey takes approximately 1-2 hours.
  2. From Genting Highlands Bus Terminal:

    Upon arrival, you can take a taxi or use the hotel’s shuttle service to reach Grand Ion Delemen Hotel, which is about 10 minutes away.
  3. By Train:

    Take the KTM Komuter or LRT to Gombak Station, then transfer to a Genting Express Bus to reach Genting Highlands.

Nearest Restaurants

Indulge in a culinary adventure with a variety of dining options near Grand Ion Delemen Hotel. Here are eight nearby restaurants worth exploring:

  • The Olive:

    An award-winning restaurant offering a fine dining experience with a menu featuring European cuisine.
  • Spice Garden:

    Delight in authentic Indian dishes with rich flavors and aromatic spices.
  • Good Friends Restaurant:

    Known for its delectable Chinese cuisine, this restaurant is a favorite among locals and tourists alike.
  • La Fiesta:

    Enjoy a vibrant atmosphere and a menu filled with Spanish tapas and traditional dishes.
  • High Line Roof Top Market:

    A trendy food market offering a variety of international cuisines in a casual setting.
  • Imperial Rama:

    Experience a fusion of Thai and Chinese flavors in a luxurious setting.
  • Chuan Kie Restaurant:

    A popular choice for those craving traditional Malaysian and Chinese dishes.
  • Medan Selera Food Court:

    A great spot to sample a wide range of local Malaysian street food.

Nearest Attractions

Genting Highlands is a hub of entertainment and natural beauty. Here are eight attractions near Grand Ion Delemen Hotel that you should not miss:

  • Genting Skyway:

    Enjoy breathtaking views of the mountains as you ride the cable car to the peak.
  • Chin Swee Caves Temple:

    A stunning temple complex offering panoramic views and rich cultural heritage.
  • Genting Highlands Theme Park:

    Experience thrilling rides and attractions suitable for all ages.
  • Awana SkyCentral:

    A transportation hub with shopping and dining options, perfect for a quick stop.
  • SkyAvenue:

    A vibrant lifestyle mall with entertainment, dining, and retail outlets.
  • Snow World:

    Step into a winter wonderland with snow activities and attractions.
  • Genting Strawberry Leisure Farm:

    Pick your own strawberries and enjoy the scenic farm surroundings.
  • Happy Bee Farm:

    Learn about bee farming and enjoy delicious honey products.

Nearest Shopping Mall

For those who love shopping, the nearest shopping mall to Grand Ion Delemen Hotel is:

  • SkyAvenue Mall:

    Located just a short drive from the hotel, SkyAvenue Mall offers a wide range of retail outlets, dining options, and entertainment facilities. From luxury brands to local boutiques, there is something for every shopper. The mall also features a casino and a variety of entertainment shows, making it a popular destination for both shopping and leisure.

In conclusion, Grand Ion Delemen Hotel in Genting Highlands is an exceptional choice for travelers seeking a blend of luxury, comfort, and adventure. With its impressive facilities, convenient access to public transportation, and proximity to numerous attractions, restaurants, and shopping venues, the hotel ensures a delightful stay for every guest.

All facilities in Grand Ion Delemen Hotel

Bar, Cafe and Lounge Grand Ion Delemen Hotel
Bar, Cafe and Lounge
Swimming Pool Grand Ion Delemen Hotel
Swimming Pool
Entertainment Facility Grand Ion Delemen Hotel
Entertainment Facility
Fitness Center Grand Ion Delemen Hotel
Fitness Center
Functional Hall Grand Ion Delemen Hotel
Functional Hall

Hotel Services

  • Concierge
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Snacks
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Indoor pool
  • Outdoor facilities

Transportation

  • Area shuttle with surcharge
  • Secure parking

Nearby Facilities

  • Grocery
  • Shops

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Accessibilty

  • Disabled access friendly

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Ion Delemen Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Daily Shuttle to/from First World Plaza Entrance/Sky Avenue is chargeable at MYR 5 / per seat / per way
Effective 1st March 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) imposed by the State Government. This is not included in the room rate and will be paid directly at the hotel.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Ion Delemen Hotel
1176
Number of floors in Grand Ion Delemen Hotel
37
Another facilities in Grand Ion Delemen Hotel
Concierge, Doorman, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in Grand Ion Delemen Hotel

What are available facilities at Grand Ion Delemen Hotel?
There are top facilites at Grand Ion Delemen Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Ion Delemen Hotel?
The standard check-in time at Grand Ion Delemen Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Ion Delemen Hotel provide breakfast?
Yes, Grand Ion Delemen Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Ion Delemen Hotel

8.3
Very Good

From 2,291 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

7.9

Service and Facilites

8.3

People often mention about Grand Ion Delemen Hotel
All
Bedroom (19)
Room Space (16)
Staff Friendliness (15)
Hotel Area (14)
Surroundings (13)
Ambiance (13)
Bathroom (12)
Taste (12)
Soundproof (10)
Variety (10)
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Traveler Reviews Grand Ion Delemen Hotel

Number of reviews per page
20
40
Customer reviews
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

Great hotel good services friendly and helpful staff

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Accommodation's Reply
29 Apr 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care.
Tommy L.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 week(s) ago

Staffs are friendly and helpful, security good.

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Accommodation's Reply
22 Apr 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

very good hotel, the room is big

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Accommodation's Reply
21 Apr 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
R***i
icon-origin-TRAVELOKA

9.1

/10

Reviewed 4 week(s) ago

Decent stay and not too far from Genting Highlands.

1 people find it helpful

Accommodation's Reply
10 Apr 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
David E.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 4 week(s) ago

New building, spacious apartment with 2 rooms, family friendly.

2 people find it helpful

Accommodation's Reply
14 Apr 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards-Customer Care
D***y
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 week(s) ago

Next trip, I'll definitely come here again.
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Accommodation's Reply
06 Apr 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.0

/10

Reviewed 4 week(s) ago

good ion delemen hotel good
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2 people find it helpful

Accommodation's Reply
10 Apr 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
H***n
icon-Leisure
Leisure
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9.1

/10

Reviewed 4 week(s) ago

The room is nice and comfortable. If you stay here, it's better to use your own transportation or rent a car.
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1 people find it helpful

Accommodation's Reply
10 Apr 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
J***n
icon-origin-TRAVELOKA

6.2

/10

Reviewed 5 week(s) ago

The breakfast was so bad it was inedible, there wasn't even any white sugar even though I only wanted to drink coffee.
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1 people find it helpful

Accommodation's Reply
02 Apr 2025
Dear Guest, We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions. Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay. We hope to welcome you back and ensure that your next visit will be flawless. Thank you. Customer Care
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anton g.
icon-origin-TRAVELOKA

8.4

/10

Reviewed 12 week(s) ago

ok. not worth it for that price
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1 people find it helpful

Accommodation's Reply
14 Feb 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer care.
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.3

/10

Reviewed 15 week(s) ago

Room service without being asked to enter the room. Even though we did not code to clean the room. We were sleeping inside. Disturbing privacy. Especially family members who wear the hijab
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4 people find it helpful

Accommodation's Reply
28 Jan 2025
Dear Guest, We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions. Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay. We hope to welcome you back and ensure that your next visit will be flawless. Thank you. Customer Care
m***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 16 week(s) ago

Comfortable to stay with family, but eating and cooking utensils are not available
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3 people find it helpful

Accommodation's Reply
28 Jan 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
k***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

Good hotel and staff, really helpful, no problems whatsoever during my stay here.
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3 people find it helpful

Accommodation's Reply
28 Jan 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

The room is quite large and convenient for a big family of 6 like us. Easy access with shuttle provided nearby to go to SkyWorld etc.

4 people find it helpful

Accommodation's Reply
28 Jan 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
D***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

Everything is fine, the hotel staff is also good.
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2 people find it helpful

Accommodation's Reply
28 Jan 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 17 week(s) ago

The place is quite nice. It's cool and fresh.
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Accommodation's Reply
28 Jan 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
D***D
icon-origin-TRAVELOKA

5.0

/10

Reviewed 18 week(s) ago

My vacation was not perfect just because I chose the wrong hotel. A tiring trip from Jakarta - KL airport and a 2-hour trip to the Grand Ion Hotel at 15:00 and when I arrived there I had to wait more than 2 hours to prepare my 2 rooms that I had booked a few days ago. The receptionist initially waited 15 minutes and would inform me when the room was ready but the room was not ready until 17:00 and it turned out that I was not the only one who complained but many. When I entered the room, my goodness the room smelled very pungent, the floor looked like it had just been mopped but it was not dry and I am sure the water was very dirty causing the room to smell very pungent. Like and exactly like a house that keeps dogs, it smells 🤮. From this hotel to the venue, it was very troublesome to go back and forth using Grab. If you use the bus provided, pay 7 MYR for 1 person and the children are also charged the same! The receptionist when we complained and asked when the room would be ready, instead of apologizing, she put on an annoying face and left the customer to the back office. Very annoying. It turns out that the annoying thing is not only the receptionist but the hotel security is also not friendly. This hotel is only suitable for 2-3 stars. The most rotten 5-star hotel I have ever experienced. Just once in this dirty hotel.
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10 people find it helpful

Accommodation's Reply
28 Jan 2025
Dear Guest, We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions. Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay. We hope to welcome you back and ensure that your next visit will be flawless. Thank you. Customer Care
W***n
icon-origin-TRAVELOKA

9.4

/10

Reviewed 18 week(s) ago

We were moved to Grand Ion Majestic (still the same company) because Ion Delemen was said to be closing down. Overall it was very good except the morning shuttle bus had to be booked a day before. Otherwise, the seats often ran out.
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3 people find it helpful

Accommodation's Reply
28 Jan 2025
Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 20 week(s) ago

nice view, free buggy access, shuttle bus, nice friendly staff, perfect area and clean. would love to stay here again

2 people find it helpful

A***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 21 week(s) ago

nice view, great locations, nice staff, free buggy access, love to stay in here and will be back here again for sure.

4 people find it helpful

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Exterior 4 Grand Ion Delemen Hotel

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