Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

Hotels

8.5

/10

Very Good

686 reviews

What Guests Say About Their Stay

HARUN B. S.
9.1
/ 10
Great experience staying at this hotel. Descend options of breakfast. Recommended for those looking for walking distance attractions nearby. Friendly and helpful staff.
Andy
9.3
/ 10
Superb quality stay in the town city of jb. Awesome environment and cleanliness! Excellent customer service rendered by (tengku aizad) when we checked-in in the middle of the night! He was full of smile and could see his authenticity is his service qualities and is wholly impressive! Have been staying quite a bit of hotels in jb frequently and swiss-inn is probably the best reasonably priced and up to standard hotel ever! Will for sure head back again on a frequent basis! Cheers and keep up the good work team swiss-inn!
Ronald Robinson
8.8
/ 10
Had a great stay. Staff was courteous and helpful. The room was tidy; toilet was clean. A bit surprised to discover toilet and shower was separated, but worked out great since I was staying with my brother. Free shuttle bus service to nearby places which was very helpful. Would definitely stay here again.
Cindy B.
8.5
/ 10
Cheap and cosy, perfect for backpackers. Still within walking distance to City Square.
zarul i. b. z.
9.7
/ 10
Friendly staff, good value for money, huge selection of breakfast, great environment, strategic location and highly recommended !
In the Area
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Lot 512,Jalan Syed Mohd Mufti, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80000

Main Facilities

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AC
Parking
WiFi
Staying at Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel is a good choice when you are visiting Johor Bahru - City Center. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

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Lot 512,Jalan Syed Mohd Mufti, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80000
Lobby Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel
Lobby 2 Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

Discover More About Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

Location


Staying at Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel is a good choice when you are visiting Johor Bahru - City Center.

About Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel.

The hotel’s fitness center is a must-try during your stay here.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel is the right place to stay.

All facilities in Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

Fitness Center Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel
Fitness Center
Functional Hall Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel
Functional Hall
Lobby Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel
Lobby
Accommodation Services Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel
Accommodation Services
Exterior Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel
Exterior

Accessibilty

  • Accessibility equipment
  • Accessible parking

Food and Drinks

  • Bar

Transportation

  • Parking with surcharge

Things to Do

  • Fitness center

General

  • AC

Public Facilities

  • WiFi in public area

Hotel Services

  • Laundry service

In-room Facilities

  • TV

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel
203
Number of floors in Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel
10
Another facilities in Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel
Accessibility equipment, Accessible parking, Bar, Parking with surcharge, Fitness center

Frequently asked question in Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

What are available facilities at Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel?
There are top facilites at Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel such as AC, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel?
The standard check-in time at Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

8.5
Very Good

From 686 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.1

Service and Facilites

8.4

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Traveler Reviews Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

Number of reviews per page
20
40

Customer reviews

m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.2

/10

Reviewed 12 week(s) ago

Due to recent flooding in Johor Bahru, I reached out to the hotel via email on 12Jan to request booking refund for stay on 18Jan considering that the flood might impact accessibility of the hotel. I didn't get any response and was hoping that IHG had better customer service and at least respond to requests/queries, regardless of the decision to accept the refund or not. This disappointed me as repeat customer of IHG in other sites.
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B***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

Good place to stay with family. I book room with 2 bedroom and there was quite big for family of 4. Also, there were sofa, microwave and cutlery set. You can walk to Tan Hiok street, one of tourism spot in JB.

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A***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 51 week(s) ago

The 2 bedroom suite was value for money. Clean and comfy with really cold adjustable air conditioner. Breakfast was OK. Perhaps can be better in terms of the quality of the food served. Overall, good hotel to stay in at JB. Will visit again.

1 people find it helpful

Leong V.
icon-origin-TRAVELOKA

9.6

/10

Reviewed 72 week(s) ago

Great room service and food is good but lamb chop not available on day of stay. The shuttle bus frequency should be improved to better appeal to business travellers.

2 people find it helpful

Loh M.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 77 week(s) ago

Room is small but has all necessities. Breakfast included as well, but location a bit secluded area-not recommended to go out alone at night. Had to pay tax of 10RM per night

1 people find it helpful

min s.
icon-origin-TRAVELOKA

8.6

/10

Reviewed 109 week(s) ago

Service: good. Room: small and compact. Having sinki nxt to the bed was quite weird. Toothbrush, hair dryer, provided in the room. Parking: provided for guest. I had no problem getting parking spot.

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Ali Bin Sudir
icon-origin-TRAVELOKA

8.5

/10

Reviewed 114 week(s) ago

Staff friendly and good Service, ala carte food superb, Room great ☺.

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Norhaizan n mariahti
icon-origin-TRAVELOKA

6.0

/10

Reviewed 122 week(s) ago

Bathroom not working well and toiletries not good.

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Sharir S.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 122 week(s) ago

Too small, bathrooms problem and toiletries not proper and not working.

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TIFANNI O.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 137 week(s) ago

Very cosy and convenient! Best is its near to the custom checkpoint!

1 people find it helpful

Hioe H. H.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 145 week(s) ago

Room OK, clean and comfy, they seperated bathroom & toilet, only breakfast need to improve service and variety of food.

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Iris C.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 151 week(s) ago

Food is very nice and staff very friendly.

1 people find it helpful

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Adrasta R.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 159 week(s) ago

Very good hotel, value for money, located quite in the middle of jb city. Reception, room, breakfast every is excellent, if you drive or ride your own vehicle, you might need a touchngo card to enter parking lot.

2 people find it helpful

HARUN B. S.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 241 week(s) ago

Great experience staying at this hotel. Descend options of breakfast. Recommended for those looking for walking distance attractions nearby. Friendly and helpful staff.

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Mohd A.
icon-origin-TRAVELOKA

6.1

/10

Reviewed 247 week(s) ago

floor x mop..cool x check..there is leftover guest food before ..
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NIK A. B. P.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 248 week(s) ago

Best, it's great and I can recommend it to my friends.
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MOHD N. A. B. A. R.
icon-Family
Family
icon-origin-TRAVELOKA

9.4

/10

Reviewed 266 week(s) ago

highly recommended fresh and clean good wifi and meals

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Novita H.
icon-Medical
Medical
icon-origin-TRAVELOKA

9.4

/10

Reviewed 267 week(s) ago

I enjoyed staying here, the room was clean, the service was friendly, the free shuttle bus, the food was pretty good, worth it for those of us who were on vacation or treated at the top of the list. It's just that the bathroom yesterday there was a little less clean but not bad lah. Next time I will stay at Swiss Inn again. Thanks swiss inn.
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Accommodation's Reply
11 Mar 2020
Dear guests, Thanks for your great hotel reviews! We're glad you enjoyed your stay and look forward to seeing you again soon.
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Arizaldi A.
icon-Family
Family
icon-origin-TRAVELOKA

6.3

/10

Reviewed 269 week(s) ago

It's 3rd time me & family stay in Swiss Inn JB, we like the location, quite & cozy place, quick check in/out, good breakfast and friendly staff. AC at room #801 (2nd room) was not functionally work, it stop every 1 minute after turn on. Tried change the setting but can't work. So we just let it off. Bathroom clogged at room #625 on our 2nd day. Maintenance guy response very fast and after checked he suggest to change the room, so we moved to room #644 that night.
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Accommodation's Reply
19 Feb 2020
Dear Arizaldi, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
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Olivia w. l.
icon-Family
Family
icon-origin-TRAVELOKA

9.3

/10

Reviewed 269 week(s) ago

Overall very pleasant in this hotel, very good service, friendly, spacious and clean rooms, okay food. dear far from seven eleven. The location is not near the center of the crowd. You have to take the grab first. can't walk. that's all lack.
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Accommodation's Reply
11 Mar 2020
Dear guests, Thanks for your great hotel reviews! We're glad you enjoyed your stay and look forward to seeing you again soon.
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Bedroom 4 Holiday Inn Express & Suites JOHOR BAHRU, an IHG Hotel

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