Hotel Neo+ Penang by ASTON

8.5

/10

Very Good

775 reviews

What Guests Say About Their Stay

Bedroom (22)
Distance To City Center (21)
Staff Friendliness (19)
Bathroom (18)
NONI HARIANTI Junaidi
9.1
/ 10
The staff is very helpful and friendly. Superb great location. Nearby nasi kandar, komtar etc.
Tan T. T.
9.4
/ 10
Good hotel and friendly staffs.
Atikah M. M.
9.1
/ 10
Clean and comfy with spacious room
anna anna
8.8
/ 10
The breakfast is delicious.
Chua S. C.
9.4
/ 10
Strategic location, comfortable for the short stay.
In the Area
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68, Jalan Gurdwara , Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel NEO+ Penang by ASTON Staying at Hotel Neo+ Penang by ASTON is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Neo+ Penang by ASTON

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68, Jalan Gurdwara , Georgetown, Pulau Pinang, Penang, Malaysia, 10300
Lobby Hotel Neo+ Penang by ASTON
Lobby 2 Hotel Neo+ Penang by ASTON

Discover More About Hotel Neo+ Penang by ASTON

Discover the Comfort and Convenience of Hotel Neo+ Penang by ASTON

Situated in the vibrant heart of Pulau Pinang, Hotel Neo+ Penang by ASTON offers an exceptional blend of comfort and modernity, making it an ideal choice for both leisure and business travelers. With its strategic location, the hotel provides easy access to the city's key attractions, dining spots, and shopping centers. Experience the charm of Penang while enjoying the contemporary amenities and warm hospitality that Hotel Neo+ Penang by ASTON is renowned for.

Facilities

Hotel Neo+ Penang by ASTON offers a wide range of facilities designed to provide guests with a comfortable and enjoyable stay. Whether you're looking to relax, work, or explore, the hotel caters to all your needs.

  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool, perfect for unwinding after a day of exploring the city.
  • Fitness Center:

    Stay active during your stay with access to the well-equipped fitness center.
  • Meeting Rooms:

    The hotel offers modern meeting facilities, ideal for business travelers hosting conferences or events.
  • Restaurant:

    Enjoy a variety of local and international dishes at the hotel's on-site restaurant.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-hour Front Desk:

    The friendly staff at the front desk are available around the clock to assist with any inquiries or requests.
  • Parking:

    Convenient parking facilities are available for guests traveling by car.
  • Room Service:

    Enjoy the convenience of room service, available for guests who prefer dining in the comfort of their rooms.

How to Get There Using Public Transportation

Reaching Hotel Neo+ Penang by ASTON using public transportation is convenient and straightforward. Here's how you can get there:

From Penang International Airport:

  • Bus:

    Take the Rapid Penang Bus 401E from the airport to Komtar Bus Terminal. From Komtar, the hotel is just a short walk away.
  • Taxi:

    Taxis are readily available at the airport. The journey to the hotel takes approximately 30 minutes, depending on traffic.

From George Town:

  • Bus:

    Several Rapid Penang buses, including routes 101, 102, and 103, connect George Town to Komtar. From Komtar, the hotel is within walking distance.
  • Trishaw:

    For a unique experience, consider taking a trishaw ride from various parts of George Town to the hotel.

Nearest Restaurants

Penang is renowned for its culinary delights, and staying at Hotel Neo+ Penang by ASTON places you in close proximity to some of the city's best dining options. Here are eight nearby restaurants to explore:

  • Tek Sen Restaurant:

    Famous for its traditional Chinese dishes, Tek Sen is a must-visit for food enthusiasts.
  • Joo Hooi Cafe:

    Known for its authentic Penang laksa and cendol, this cafe is a local favorite.
  • Gurney Drive Hawker Centre:

    Experience a variety of local street food at this bustling hawker center.
  • Red Garden Food Paradise:

    A food court offering a wide range of local and international cuisines.
  • China House:

    A unique venue combining a cafe, restaurant, and art gallery, offering delicious cakes and meals.
  • Hameediyah Restaurant:

    Established in 1907, this is one of Penang's oldest and most famous nasi kandar restaurants.
  • Deens Maju Nasi Kandar:

    Known for its flavorful nasi kandar, this restaurant is popular among locals and tourists alike.
  • Kimberly Street Koay Chiap:

    A popular spot for koay chiap, a traditional Teochew dish.

Nearest Attractions

Explore the rich cultural heritage and vibrant attractions near Hotel Neo+ Penang by ASTON. Here are eight must-visit attractions:

  • Penang Hill:

    Enjoy panoramic views of the island from the top of Penang Hill, accessible via a funicular train.
  • Kek Lok Si Temple:

    Visit the largest Buddhist temple in Malaysia, renowned for its stunning architecture and beautiful gardens.
  • Cheong Fatt Tze Mansion:

    A UNESCO World Heritage site, this mansion offers guided tours showcasing its history and architecture.
  • Penang Peranakan Mansion:

    Discover the rich heritage of the Peranakan culture through this museum's extensive collection of antiques.
  • Street Art in George Town:

    Explore the vibrant street art scene in George Town, featuring murals and installations by local and international artists.
  • Penang National Park:

    A haven for nature lovers, offering hiking trails, pristine beaches, and diverse wildlife.
  • Khoo Kongsi:

    Visit this historic Chinese clan house, known for its intricate carvings and detailed architecture.
  • Fort Cornwallis:

    Explore the largest standing fort in Malaysia, offering insights into Penang's colonial history.

Nearest Shopping Mall

For those who love shopping, Hotel Neo+ Penang by ASTON is conveniently located near several shopping malls. The closest is:

  • 1st Avenue Mall:

    A modern shopping center offering a variety of retail outlets, dining options, and entertainment facilities. It's a great place to shop for fashion, electronics, and more.

With its prime location, excellent facilities, and proximity to Penang's top attractions and dining spots, Hotel Neo+ Penang by ASTON is the perfect choice for travelers seeking a memorable stay in Pulau Pinang.

All facilities in Hotel Neo+ Penang by ASTON

Bar, Cafe and Lounge Hotel Neo+ Penang by ASTON
Bar, Cafe and Lounge
Swimming Pool Hotel Neo+ Penang by ASTON
Swimming Pool
Common Space Hotel Neo+ Penang by ASTON
Common Space
Lobby Hotel Neo+ Penang by ASTON
Lobby
Exterior Hotel Neo+ Penang by ASTON
Exterior

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Tours

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Cafe

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Outdoor pool

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Neo+ Penang by ASTON

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 10-7-2024 to 31-7-2024.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hotel Neo+ Penang by ASTON
196
Number of floors in Hotel Neo+ Penang by ASTON
25
Another facilities in Hotel Neo+ Penang by ASTON
Concierge, Money changer, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Hotel Neo+ Penang by ASTON

What are available facilities at Hotel Neo+ Penang by ASTON?
There are top facilites at Hotel Neo+ Penang by ASTON such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neo+ Penang by ASTON?
The standard check-in time at Hotel Neo+ Penang by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Neo+ Penang by ASTON provide breakfast?
Yes, Hotel Neo+ Penang by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Neo+ Penang by ASTON

8.5
Very Good

From 775 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.1

Location

8.8

Service and Facilites

8.5

People often mention about Hotel Neo+ Penang by ASTON
All
Distance to City Center (25)
Bedroom (22)
Staff Friendliness (21)
Bathroom (20)
Surroundings (18)
Accessibility (16)
Wifi (16)
Ambiance (16)
Room Space (14)
Hotel Area (14)
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Traveler Reviews Hotel Neo+ Penang by ASTON

Number of reviews per page
20
40

Customer reviews

C***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 1 week(s) ago

All is good except the bathroom. When showering, all the water will spill out and make the whole bathroom wet.

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Accommodation's Reply
28 Mar 2025
Dear Valued Guest, Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon. Best regards, The Management Hotel Neo+ Penang
T***a
icon-origin-TRAVELOKA

9.1

/10

Reviewed 2 week(s) ago

Food hawker just by foot and very adorable hotel, thanks.

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Accommodation's Reply
21 Mar 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
H***a
icon-origin-TRAVELOKA

7.9

/10

Reviewed 2 week(s) ago

The location is ok, but the hotel is old and dark and scary.
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Accommodation's Reply
21 Mar 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
MUTTAQIN
icon-Medical
Medical
icon-origin-TRAVELOKA

9.1

/10

Reviewed 2 week(s) ago

Cold AC, strong water, okay.
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Accommodation's Reply
21 Mar 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
D***i
icon-Leisure
Leisure
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9.7

/10

Reviewed 6 week(s) ago

Clean, friendly, lively and comfortable hotel atmosphere
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1 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
Roselia S.
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Medical
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6.2

/10

Reviewed 8 week(s) ago

3 nights stay have 3 times problems with the AC Moved to another room given a room with broken AC again so got to move again to another at 10.30PM

1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Valued Guest, Thank you for sharing your experience. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will work as a team to improve our service. We hope to have the chance to provide you with a better experience in the future. Best regards, The Management Hotel Neo+ Penang
Simon A.
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9.6

/10

Reviewed 9 week(s) ago

Hotel was fine in many ways however the breakfast was a bit ordinary.

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Accommodation's Reply
05 Feb 2025
Dear Valued Guest, Thank you for taking the time to share your review and feedback. We are pleased to hear that you had an overall enjoyable stay at our hotel. Nonetheless, we will work in areas for improvement and hope to welcome you back to our hotel very soon. Best regards, The Management Hotel Neo+ Penang
G***t
icon-Medical
Medical
icon-origin-TRAVELOKA

9.4

/10

Reviewed 9 week(s) ago

At first we (me + wife) booked a room for 3 (three) days. But after staying for 2 (two) days, we felt happy and suited to this Neo + Penang hotel: atmosphere, environment, access, room, friendly staff, close to culinary places, close to Cecil market and Chowrasa. So we decided to add 2 (two), and we stayed for 5 (five) days. We have indeed been to Penang several times, and this hotel will be our choice. Thank you Neo + Penang hotel.
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1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
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Lia N.
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10.0

/10

Reviewed 14 week(s) ago

Nice hotel, comfortable, close to everywhere
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1 people find it helpful

D***a
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Medical
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8.2

/10

Reviewed 15 week(s) ago

Basically, every time I go to Penang, I always stay here. The hotel is clean, the location is good, but the service is not good. We stayed there for 5 nights. We bought it twice on the app. When we extended our stay, we were asked to stay in the same room but weren't given it, even though we each had small children. It would be a hassle to move but we weren't given it, we still had to move. Well, it happened that we went there in a group and we booked 6 rooms. So we followed the procedure. It turned out that when we were forced to move, we were rotated from the 6 rooms. I moved to a room that was previously used by my friend. We used logic. If we asked to extend, we would just give it to the new guest and give them the empty room. It would be okay, but it was complicated and couldn't. That's not good service.
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1 people find it helpful

Accommodation's Reply
18 Dec 2024
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
Irvin F. L.
icon-Leisure
Leisure
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9.7

/10

Reviewed 17 week(s) ago

Comfortable hotel and strategic location. Comfortable bedroom with affordable price and access to many places very close. One thing that is a little lacking is the breakfast menu which is less varied and always the same. Hopefully it can be improved for the breakfast menu.
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1 people find it helpful

Accommodation's Reply
04 Dec 2024
Dear Valued Guest, Thank you for your review! We're grateful for your acknowledgment of the positive aspects of your experience at our hotel. However, we also want to extend our sincere apologies for any areas where we may have fallen short of your expectations. Your comprehensive feedback is invaluable to us, as it helps us to identify areas for improvement. Rest assured, we will address the concerns you've raised with the relevant teams to ensure we deliver the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future for an even better stay. Thank you again for sharing your thoughts with us. Best regards, The Management Hotel Neo+ Penang
V***y
icon-Medical
Medical
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8.4

/10

Reviewed 18 week(s) ago

Easy to find meal. Have familyroom

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Accommodation's Reply
02 Dec 2024
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
y***r
icon-origin-TRAVELOKA

9.4

/10

Reviewed 19 week(s) ago

friendly service. get a free room upgrade.
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Accommodation's Reply
22 Nov 2024
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
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rafi
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 19 week(s) ago

Strategic location, close to souvenir center, food places. Hotel facilities are also OK ad pool with a very OK view
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1 people find it helpful

Accommodation's Reply
19 Nov 2024
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
Claudia E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 20 week(s) ago

It was my best night spent on a hotel. The front desk and staff were so polite and helpful. The bedroom was spacious and clean. Bathroom was also clean. They clean up and tidy up my room neatly. Change my towel everyday, the bedsheets also very clean. The hotel is near to the city center, there are many malls and hawker center accessible with walking. We can ride with grab easily too if you want to go further to the sea side or across the island. Breakfast meal also good and lot variations. They keep the food warm and full even if we have breakfast late. They have a water dispenser and ironing station available on the hallway for us to use. And on my lucky day, they give me free upgrade to a deluxe room. Thank you Neo+ Hotel Georgetown. I definitely coming back!
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Accommodation's Reply
15 Nov 2024
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
A***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 20 week(s) ago

Easy to find food. There is an ice cream shop next door, fun.
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Accommodation's Reply
13 Nov 2024
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
Yan T.
icon-Medical
Medical
icon-origin-TRAVELOKA

8.2

/10

Reviewed 25 week(s) ago

The Staff are friendly & polite.

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Accommodation's Reply
08 Oct 2024
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 27 week(s) ago

Very satisfying to sleep in this place, close to everywhere. The room and service are very good. Overall, it's really top.
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Accommodation's Reply
30 Sep 2024
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
G***t
icon-origin-TRAVELOKA

6.4

/10

Reviewed 29 week(s) ago

There was an option for bed when I book this hotel so I chose double bed because we are couple. But the staff said my booking is twin bed and they cannot offer other option. We checked the voucher together and it definitely shows"double bed". They said it ' s a mistake from travel loka. 4 nights separate bed for a couple. The staff (famale, Malay) ' s attitude was very overbearing and unfriendly.
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Accommodation's Reply
09 Sep 2024
Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for any discomfort you encountered during your stay. Your feedback is invaluable to us, and we have taken note of your concerns to ensure improvements are made. We strive to provide excellent service to all our guests, and we regret that we fell short on this occasion. We appreciate your patience and understanding, and we hope to have the opportunity to restore your faith in our services during your next visit. Best regards, The Management Hotel Neo+ Penang
Chery P.
icon-Staycation
Staycation
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9.4

/10

Reviewed 30 week(s) ago

The room is clean, the staff is nice and the location is good.

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Accommodation's Reply
02 Sep 2024
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
Number of reviews per page
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Exterior 4 Hotel Neo+ Penang by ASTON

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