Impiana KLCC Hotel, Kuala Lumpur City Centre

8.7
/10

Very Good

1,772 reviews

What Guests Say About Their Stay

Distance To City Center (14)
Room Space (13)
Surroundings (11)
Accessibility (11)
Jimmy R.
9.7
/ 10
Service is very good, room is clean and spacious, location is near to pavilion, just walk through the glass bridge.
Norlisam B. M. N.
9.7
/ 10
easy check in. the place so magnificent with Klcc view. take club premier to view the klcc view. walking distance to Aquarian. highly recommended. staff are friendly.
Reski A. P.
9.4
/ 10
Very nice hotel. Located very near to KLCC park. Just before the aquaria KLCC. The room is big enough and very comfortable. The staff are friendly and very helpful. The view from the windows is directly ahead to the twin towers. The restaurant services well and has a nice taste food. All tools and room are clean and the respond of hotel officer is very fast.
Rhiannon C.
9.7
/ 10
Great hotel. Service is 5 star. We booked the club room and were not disappointed. Free upgrade to a room with a view of the towers. The afternoon tea buffet and evening cocktails and buffet were excellent. They even provided gluten free bread for breakfast! Pool at night was lovely. We had cocktails at Cedar on 15. Very nice atmosphere. Will definitely be back!
Muhammad J. L.
9.7
/ 10
This is my second time staying in Impiana. Enjoys very much. the club lounge staff is super friendly and helpful. same goes to the pool bartender, definitely will be back soon, Hj. Muhammad Jefferson Kuching, Sarawak
In the Area
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13 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Impiana KLCC Hotel is the perfect place to stay that provides the comfort you need during your trip. Impiana KLCC Hotel is a 4 star deluxe business hotel situated in the heart of the Golden Triangle and within easy access to many tourists’ destinations. It was built at no 13 Jalan Pinang, Kuala Lumpur City Center. This stylish business hotel is connected via a fully air-conditioned sky bridge linking Kuala Lumpur Convention Centre and bustling Bukit Bintang area and surrounded by some of the top business organizations. There are a total of 10 types of room available to the guests with a basic of in-room facilities. An elegant and stylish dining area is also provided to the guests during their stay here. Impiana KLCC Hotel is an ideal place to stay for travelers seeking for luxurious 5 star accommodations at a 4 star price.
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13 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Discover More About Impiana KLCC Hotel, Kuala Lumpur City Centre

Staying at Impiana KLCC Hotel doesn’t only give you unparalleled convenience and accessibility to iconic landmarks and attractions; it’s more than that. It’s about having the premium stays. Boasting over 500 elegantly designed rooms, this hotel provides comfortable accommodation to suit every traveler’s needs. No worries about excellent gastronomy–this hotel features 4 dining outlets serving a diverse array of flavors, from international cuisines to refreshing cocktails.


As you wish to step outside, the Pavilion-KLCC bridge will seamlessly transport you to KLCC, where luxury boutiques, international brands, business, shopping, and leisure options overflow there. Being in the city’s Golden Triangle would give you vibrant energy and cultural diversity you can immerse in anytime, as if every moment were crafted for your memorable holidays.

Location of Impiana KLCC Hotel

Impiana KLCC Hotel is located in Jalan Pinang, Kuala Lumpur City Center, Malaysia. It’s also the most vibrant area in the city where a wide range of local attractions are in a stone’s throw away, including Bukit Bintang (655 m), Aquaria KLCC (226 m), Petronas Twin Towers (450m), KLCC Park (400 m), and many more. This area also gives accessibility to numerous transport hubs, like Raja Chulan Railway Station (300 m), KLCC Railway Station (650 m), Bukit Bintang MRT Station (800 m), Tun Razak Exchange MRT Station (1.5 km); and the nearest airport, Sultan Abdul Aziz Shah (16 km). Therefore, you don’t have to worry about wishing to have more urban explorations while staying at Impiana KLCC Hotel.

Local Attractions near Impiana KLCC Hotel

Allocate some time to visit several top destinations below adjacent to Impiana KLCC Hotel to make the most of your vacations!

1. Bukit Bintang

Operating hours:

depends on where to visit in this area

As the most acknowledged Kuala Lumpur’s fashion and entertainment hub, Bukit Bintang offers a wide range of activities, varying from exploring temples and colorful street markets, or please your inner child at Asia’s largest indoor amusement park. If you prefer local food adventures, head to Changkat or Jalan Alor; get the best purchasing experiences at Berjaya Times Square; or cultural immersion at Sri Mahamariamman and Chan She Shu Yuen Temple. You can also have natural explorations at the only lush greenery in the heart of the city, Bukit Nanas Forest Reserve.


2. Aquaria KLCC

Operating hours:

10 am to 8 pm daily

Aquaria KLCC is a state-of-the-art oceanarium, displaying over 5000 different aquatic and land-bound creatures in their natural habitats. Featuring a long transparent walkway, you can meet face to face with a plenty of shark species, turtles, and other fishes. Besides, you and your kids will also learn about the diverse biosphere in Malaysia, from jungle streams and mangroves to coastal shores and deepest oceans.

3. Royal Selangor Visitor Center

Operating hours:

9 am to 5 pm daily

Royal Selangor Visitor Center is a go-to place to experience pewter first-hand. You can wander through the intriguing exhibits and witness real-time pewter crafting, shape pewter into take-home accessories in short fun-filled workshops, and have a bite in the cozy ambience of The Cafe after an exciting tour.

The Star Level of Impiana KLCC Hotel

Impiana KLCC Hotel is a higher-star accommodation whose characteristics are associated with

4-star

establishments, such as high-quality furnishings, comfortable bedding, and stylish decor. It also offers comprehensive in-room amenities, like minibars, high-speed internet access, as well as a bathroom with premium toiletries, bathrobes, and a separate shower and bathtub. There are also various selections of on-site dining serving a variety of cuisines, recreational facilities, like a fitness center, pools, spa and wellness center; fully furnished business facilities, and extra facilities, like shuttle services, as well as laundry and dry cleaning.

Impiana KLCC Hotel Chain and Brand Affiliation

Impiana KLCC Hotel is a part of Impiana Hotel and Resorts Management Sdn Bhd (IHRM). It’s the region’s leading company in the hospitality and spa industry, focusing on mid- to top-tier services and standards. All of their city hotels are situated within premium business and mercantile locations; serving innovative, useful, and practical operations to best facilitate the guests.

Room Specifics for Impiana KLCC Hotel

Impiana KLCC Hotel is included as a high-rated accommodation in Kuala Lumpur; this is why it provides a variety of room selections, such as:

  • Deluxe Twin

    : This large air-conditioned deluxe room opens up to views of the city. It’s fitted with a TV, tea/coffee maker, minibar, and a safe. The private bathroom includes a shower, hairdryer, and toiletries.
  • Deluxe Plus:

    Within the Deluxe Plus Room, you can have one double bed or 2 single beds, with the same amenities as the previous type, and a sofa.
  • Deluxe:

    This unit also includes similar in-room facilities as the previous selections, featuring AC, a minibar, a bathtub, in-house movie, etc.
  • Club Deluxe Twin

    : Including 2 twin beds, Club Deluxe Twin features the city and landmark views, a TV, minibar, AC, tea/coffee maker, and more. The bathroom contains a shower, hairdryer, bathrobe, and toiletries.
  • Club Deluxe:

    This unit features one double bed, with various amenities similar to the other types. You’ll also have a cityview outside the window. 
  • Superior Twin:

    With 2 twin beds, Superior Twin has in-room facilities same as the previous types. However, it includes 2 twin beds, suitable for friend/colleague trips.
  • Club Premier:

    Club Premier is available for 1 queen bed or 2 single beds, featuring AC, a TV, minibar, and many more. However, extra beds aren’t available for this room type.
  • Double or Twin Club Deluxe:

    It includes a double bed or 2 twin beds with similar in-room facilities as the other types.
  • Executive Suite:

    Including 1 queen bed, this type is suitable for couples. It features a TV, sofa, and desk. The bathroom contains a shower, hairdryer, and toiletries. This type also allows you to have a city view from the room’s window.
  • Club Deluxe King or Twin:

    This room selection consists of 1 double bed, with a private bathroom equipped with a bathtub. AC, tea/coffee maker, DVD player, etc are also available.

If you go on vacation to Kuala Lumpur with a partner/friend, you can choose the cheapest type of room at Impiana KLCC Hotel: Deluxe Twin, costing around RM 418.50/night. Since the hotel is designed for romantic escape, you can opt for other selections of rooms to get you the most beautiful holiday romance.

Language Used at Impiana KLCC Hotel

Impiana KLCC Hotel is a 4-star accommodation located in the city center of Kuala Lumpur, so it’s reasonable to expect that the staff members acquire great expertises in hospitality, including multilingual competence. The first language they have to be fluent in is, of course, the local language,

Malay

. Secondly, it should be

Chinese

because Chinese is the second largest ethnic group in Malaysia. They also have to be familiar with

English

, since Kuala Lumpur is also one of Southeast Asia’s most favorite destinations for tourists globally. Lastly,

Indonesian

is also spoken around the property, maybe because Kuala Lumpur is the nearest getaway for abroad trips.


We believe that after all of those details regarding Impiana KLCC Hotel, you no longer have doubts about choosing this property as a place to lodge during the city trips. You’ll obtain literally every urban convenience, starting from luxury and comprehensive facilities and services to boost your rest periods and relaxing sessions, to unbounded accessibility to the city’s lively main shopping and nightlife district. We’re sure that staying at Impiana KLCC Hotel would be the top blissful odyssey in your whole life.


Get moving! Ensure your spots at this hotel immediately via Traveloka and get the best deals of RM 110 off for any products purchased by applying a coupon code “

JOMJALAN”

, if you’re Traveloka new users. Go, go, go!

All facilities in Impiana KLCC Hotel, Kuala Lumpur City Centre

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In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service
  • 24-hour Receptionist

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Buffet lunch
  • Cafe

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Transportation

  • Airport transfer
  • Car rental
  • Valet parking
  • Valet parking (surcharge)

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Impiana KLCC Hotel, Kuala Lumpur City Centre

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

0 – 1 years : Free Breakfast. 2 – 11 years : 50% discount on normal breakfast rate.

Additional Policy

0 – 1 years : Free Breakfast.
2 – 11 years : 50% discount on normal breakfast rate.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Impiana KLCC Hotel, Kuala Lumpur City Centre
519
Number of floors in Impiana KLCC Hotel, Kuala Lumpur City Centre
25
Another facilities in Impiana KLCC Hotel, Kuala Lumpur City Centre
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Impiana KLCC Hotel, Kuala Lumpur City Centre

Does the Impiana KLCC Hotel, Kuala Lumpur City Centre provide a late check-out?
Yes, Impiana KLCC Hotel, Kuala Lumpur City Centre offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about this service during their stay, as additional charges may apply depending on the hotel's policy and the time of check-out requested. It's always a good idea to confirm the details with the hotel reception upon arrival or during your stay.
Does the hotel provide early check-ins?
Yes, Impiana KLCC Hotel in Kuala Lumpur City Centre offers early check-in options, subject to availability. Guests are encouraged to contact the hotel directly prior to their arrival to inquire about the possibility of an early check-in and any associated fees. Please note that early check-in cannot be guaranteed and is dependent on room availability at the time of your arrival.
Is the Impiana KLCC Hotel, Kuala Lumpur City Centre pet-friendly?
The Impiana KLCC Hotel, Kuala Lumpur City Centre does not allow pets. Guests are advised to make alternative arrangements for their pets during their stay.
What is the cancellation policies?
The cancellation policies for Impiana KLCC Hotel, Kuala Lumpur City Centre, may vary depending on the type of booking and the rate plan selected. Generally, most hotels offer flexible cancellation options, allowing guests to cancel their reservation without penalty up to a certain number of days before the check-in date. However, some promotional or discounted rates might have stricter cancellation terms, such as non-refundable conditions. To ensure you have the most accurate and specific information regarding your booking, please review the cancellation policy details provided during the booking process on Traveloka.
Does the hotel provide a car park?
Yes, Impiana KLCC Hotel in Kuala Lumpur City Centre provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking, making it easier to explore the city or attend business meetings. Please note that parking availability may be subject to hotel policies and space limitations, so it is advisable to check with the hotel for any specific parking arrangements or fees that may apply during your stay.
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More Reviews from Other Guests in Impiana KLCC Hotel, Kuala Lumpur City Centre

8.7
Very Good

From 1,772 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

9.1

Service and Facilites

8.7

People often mention about Impiana KLCC Hotel, Kuala Lumpur City Centre
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Distance to City Center (16)
Staff Friendliness (15)
Room Space (15)
Accessibility (12)
Family Friendly (12)
Bedroom (12)
Bathroom (12)
Taste (12)
Variety (12)
Surroundings (11)
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Traveler Reviews Impiana KLCC Hotel, Kuala Lumpur City Centre

Number of reviews per page
20
40
Customer reviews
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly. Very helpful.
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H***G
icon-origin-TRAVELOKA

8.4

/10

Reviewed 3 week(s) ago

The room is not soundproof and the hotel is quite old, the bathroom is renovated but there is a very inconvenient suspended step under the shower, the hot and cold water heater is unstable
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Internet access was very slow and several times got cut off. No table in the room to properly use my laptop. However, overall was a good stay, even though not excellent.

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H***G
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

The hotel location is very good and convenient KLCC, the room is quite old and almost renovated, poor soundproofing, easy to hear noise from the next room or outside, the TV needs to manually enter the wifi before each use, the breakfast is not diverse and the same.
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H***G
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Although we had booked 10 rooms for 20 people, but because we arrived late and checked in at 20:00, we were a bit tired, the staff acted like there were no more rooms for 20 people. There were not enough staff available to support welcome drinks or anything to welcome us. The next morning, although we were sleeping, the staff still rang the bell and asked if the room needed to be cleaned.
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Zakaria
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 7 week(s) ago

Good overall in the hotel and also the staff.

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G***a
icon-Medical
Medical
icon-origin-TRAVELOKA

8.5

/10

Reviewed 13 week(s) ago

The room is quite spacious and clean, but the internet connection is bad.
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Guest
icon-origin-TRAVELOKA

9.1

/10

Reviewed 15 week(s) ago

The hotel selected was perfect. Very near to my event venue KLCC. It was just 7 mins walk from the hotel (with my heels 😄). Great place for staycation and a pitstop for a shopping trip and unwind. Will definitely go there again.

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R***a
icon-origin-TRAVELOKA

6.4

/10

Reviewed 16 week(s) ago

The location convenient, there are a few areas that need improvement. The cleanliness of the room could be better. Noticed that certain area - the bathroom had not been thoroughly cleaned, dust on the cabinet etc not cleaned enough. The room felt quite dim and lacked sufficient lighting.

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D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 18 week(s) ago

Very good location if you are first time traveling to Kuala Lumpur. Easy access and short walking distance to many different places

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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.6

/10

Reviewed 18 week(s) ago

1. The parking area is narrow with some guest vehicles parked at the ramp going up and down the floors. It's dangerous and if you drive a mid or big-size vehicle you will have a problem maneuvering. 2. Soundproofing in rooms can be improved, can still hear guest talking in their rooms. 3. The TVs used are of old quality/size, a quarter of current average TV size at home, and the resolution is so bad I had to switch it off during my stay as it affected my astigmatism. 4. During morning breakfast, a particular lady staff (in suits) was not friendly at all when asked if there was a table for 2 available, she said 'none' and didn't even offer us to wait while they cleared used tables. 5. There is only 4 to 5 staff mending the breakfast area and many tables are left not cleared for some time. 6. The way the breakfast area was set up was a bit discomfort, first of all, it's a 3-tiered area. Juices and egg stations are located on the lowest tier, you will have to climb a few stairs to go to 2nd tier to sit and then climb another few stairs to the food areas. Imagine senior guests or Muslim ladies in jubah with both hands holding glasses of juice and plates had to climb the stairs to go to their table. Although the hotel is very close to the convention center or another popular mall, for the price that we had to pay, the services are not equal. However, the front office staff, Ms. Nurul did a good job assisting us during check-in. Well done to her.
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1 people find it helpful

Muhamad Y. H.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 18 week(s) ago

Strategic hotel location close to KLCC
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1 people find it helpful

rahman r.
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 19 week(s) ago

Room is decent. Value for money due to great location & accessibility. Great surau at L1

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Muhamad Y. H.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 19 week(s) ago

Friendly staff, clean hotel and close to shopping center. Breakfast is varied. Food is delicious and tasty.
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P***u
icon-origin-TRAVELOKA

9.7

/10

Reviewed 23 week(s) ago

Great location. Price reasonable. Nice staff

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K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 25 week(s) ago

The staffs were friendly and accomodating. Check in and check out were a breeze. The room was a bit small but its OK. The hot water in the shower was not stable. The water would became scalding hot and theb would turn to cold water in a split second. Had a one night stay since the hotel is nearby a concert held at the plenary hall. The connecting bridge directly from hotel to the plenary hall/aquaria/train station/convention centre is the best.
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1 people find it helpful

Guest
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 30 week(s) ago

Convenient, good location & friendly staff.

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Kunaseelan K.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 36 week(s) ago

Good. Cleen. And. Comfortable. Stay here.

2 people find it helpful

Hari Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 39 week(s) ago

Rooms can be customized, staff is friendly and everything is the best.
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S***h
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Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 40 week(s) ago

1. The perfect place to stay if you have few days meeting or conference at KLCC. 2. Best valued for Club Room. Less than RM500/night with Breakfast, Tea Time & Supper. 3. Unlimited latte 😋, other coffee, tea and soft drinks. 4. The choice of meals need to be improved especially for breakfast. Teatime dessert not that nice. 5. The whipped cream is not stored at a cold place and place in room temperature daily for about 3-4 hours. It was a good laxative 😆. 6. We also watched midnight movie at tgv klcc, and we had to walk outside to reached back to hotel about 5-10 minutes. 7. Parking needs skill as for all the parking lots in Kuala Lumpur. But parking spaces availability is quite okay. 8. The room seems like was not used for some time or not properly cleaned prior? 9. But the pillows, bed were comfortable. 10. Curtains unable to be closed fully. 🙃.
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Others 4 Impiana KLCC Hotel, Kuala Lumpur City Centre

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