JW Marriott Kuala Lumpur

Hotels
8.9
/10

Very Good

1,048 reviews

What Guests Say About Their Stay

Staff Friendliness (59)
Distance To City Center (55)
Room Space (55)
Bedroom (54)
Elvine M. H.
10.0
/ 10
Accommodation, staff, location, food, view and much much more. The staff are attentive and gracious, and especially thank you so much for the birthday cake delivered to our room. We can’t wait to go back for another visit. Best hotel we’ve ever stayed at.
In the Area
See Map
183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
JW Marriot Kuala Lumpur is an exclusive and luxurious hotel connected to the Starhill Gallery Mall with 561 elegantly-designed rooms spread over all 29 storeys. This lavish accommodation is well known among family and business travellers as this hotel provides amazing and top-class facilities and services. Each room is furnished with impeccable details and designed amenities. Located in the middle of Kuala Lumpur city centre, guests can enjoy complimentary breakfast, light refreshments and evening cocktails are served daily.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around JW Marriott Kuala Lumpur

Discover More Places
183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Lobby JW Marriott Kuala Lumpur
Exterior 2 JW Marriott Kuala Lumpur

Discover More About JW Marriott Kuala Lumpur

Jw Marriott Kuala Lumpur

Experience Luxury at Its Finest

Nestled in the heart of Kuala Lumpur, the JW Marriott Kuala Lumpur stands as a beacon of luxury and sophistication. This five-star hotel is not just a place to stay; it’s an experience that combines modern elegance with traditional Malaysian hospitality. With its stunning architecture and lavish interiors, the hotel offers a perfect blend of comfort and style, making it an ideal choice for both leisure and business travelers. From the moment you step into the grand lobby, you’ll be enveloped in an atmosphere of opulence that sets the tone for your stay.

Points of Interest Nearby

When you stay at JW Marriott Kuala Lumpur, you’re in the center of it all! Just a short stroll away, you’ll find the iconic Petronas Twin Towers, which is approximately 1.5 kilometers from the hotel. That’s about a 20-minute walk or a quick 5-minute drive. If you’re in the mood for some shopping, the Pavilion Kuala Lumpur is even closer, just 500 meters away, which is a mere 7-minute walk. Other nearby attractions include the Kuala Lumpur Tower and Bukit Bintang, both of which are within a 2-kilometer radius, making it easy to explore the vibrant city.

Facilities That Wow

JW Marriott Kuala Lumpur is packed with facilities that cater to the needs of the modern traveler. One of the standout features is the stunning outdoor pool, surrounded by lush greenery, providing a serene escape from the bustling city. For fitness enthusiasts, the fully equipped gym offers state-of-the-art equipment and personal trainers to help you stay on track with your fitness goals. Foodies will be delighted by the variety of dining options available, from the exquisite Cantonese cuisine at the award-winning Li Yen restaurant to the international buffet at the JW Café. Don’t forget to indulge in a cocktail at the stylish Lounge on the Park, where you can unwind after a day of exploring.

Getting Around: Public Transportation

Navigating Kuala Lumpur is a breeze, especially with the nearest public transportation options just a stone's throw away. The Bukit Bintang Monorail Station is approximately 600 meters from the hotel, which translates to a 10-minute walk. If you prefer to drive, it’s just a 3-minute ride. This convenient access to public transport makes it easy to explore the city’s attractions without the hassle of traffic.

Service That Makes You Feel at Home

At JW Marriott Kuala Lumpur, service is not just a word; it’s a commitment. The staff is known for their warm hospitality and attention to detail, ensuring that every guest feels valued and cared for. From the moment you check in, you’ll be greeted with genuine smiles and a willingness to assist with any request. Whether you need recommendations for local attractions or assistance with your luggage, the team is always ready to go the extra mile to make your stay memorable.

What Travelers Are Saying

Traveloka users rave about their experiences at JW Marriott Kuala Lumpur. Many guests highlight the hotel’s prime location, luxurious amenities, and exceptional service. One traveler noted, “The hotel is a perfect blend of luxury and comfort. The staff went above and beyond to make our stay unforgettable!” Another guest mentioned, “The breakfast buffet was out of this world! So many options to choose from, and everything was delicious.” These glowing reviews reflect the hotel’s commitment to providing an outstanding experience for every guest.

Exploring the Neighborhood

The neighborhood surrounding JW Marriott Kuala Lumpur is a vibrant mix of culture, shopping, and entertainment. Bukit Bintang, known as the shopping and entertainment district, is just a short walk away. Here, you can find everything from high-end boutiques to local street vendors selling delicious Malaysian street food. The area is also home to numerous cafes, bars, and nightclubs, making it a hotspot for nightlife. For those looking to immerse themselves in local culture, the nearby Jalan Alor is a must-visit. This famous food street comes alive at night, offering a plethora of dining options that showcase the diverse flavors of Malaysia. Whether you’re in the mood for satay, noodles, or desserts, Jalan Alor has something to satisfy every craving.

Why Choose JW Marriott Kuala Lumpur?

Looking for a hotel that offers more than just a place to sleep? JW Marriott Kuala Lumpur is the perfect choice for travelers seeking a luxurious and memorable experience. With its prime location, top-notch facilities, and exceptional service, it’s a haven for both relaxation and adventure. Whether you’re here for a romantic getaway, a family vacation, or a business trip, this hotel caters to all your needs. The combination of modern amenities and traditional Malaysian hospitality creates an inviting atmosphere that makes you feel right at home. Plus, with so many attractions and dining options within walking distance, you’ll never run out of things to do. In a city as dynamic as Kuala Lumpur, choosing the right hotel can make all the difference. JW Marriott Kuala Lumpur not only meets but exceeds expectations, making it a fantastic choice for Gen Z and Millennial travelers looking for a unique and enriching experience. So pack your bags and get ready to create unforgettable memories at this luxurious oasis in the heart of the city!

All facilities in JW Marriott Kuala Lumpur

Swimming Pool JW Marriott Kuala Lumpur
Swimming Pool
Fitness Center JW Marriott Kuala Lumpur
Fitness Center
Common Space JW Marriott Kuala Lumpur
Common Space
Lobby JW Marriott Kuala Lumpur
Lobby
Accommodation Services JW Marriott Kuala Lumpur
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Hot breakfast

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool

Transportation

  • Car rental
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities

Sports and Recreations

  • Golf desk

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JW Marriott Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Smoking

Smoking is allowed only in the designated smoking area.

Pets

Pets are not allowed in the accommodation.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at JW Marriott Kuala Lumpur
738
Number of floors in JW Marriott Kuala Lumpur
29
Another facilities in JW Marriott Kuala Lumpur
Bellhop, Concierge, Money changer, Express check-in, Express check-out

Frequently asked question in JW Marriott Kuala Lumpur

Does the JW Marriott Kuala Lumpur provide a late check-out?
Yes, JW Marriott Kuala Lumpur offers late check-out options, subject to availability. Guests are encouraged to inquire about late check-out during their stay, as it may depend on the hotel's occupancy levels. Additional charges may apply for late check-out, so it's advisable to confirm any fees with the hotel upon request.
Does the hotel provide early check-ins?
Yes, JW Marriott Kuala Lumpur offers early check-in options, subject to availability. It's recommended to inform the hotel in advance of your early arrival to increase the likelihood of securing an early check-in. Please note that additional charges may apply for this service.
Is the JW Marriott Kuala Lumpur pet-friendly?
The JW Marriott Kuala Lumpur does not allow pets. Guests are advised to make alternative arrangements for their pets during their stay.
What is the cancellation policies?
The cancellation policies for JW Marriott Kuala Lumpur can vary depending on the type of booking and the rate plan selected. Generally, hotels may offer flexible cancellation options, allowing guests to cancel their reservation without penalty within a certain time frame prior to check-in. However, some rates may be non-refundable or have specific cancellation conditions. To ensure you have the most accurate and specific information regarding your booking, please review the cancellation policy details provided during the booking process on Traveloka.
Does the hotel provide a car park?
Yes, JW Marriott Kuala Lumpur provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay.
See All

More Reviews from Other Guests in JW Marriott Kuala Lumpur

8.9
Very Good

From 1,048 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.3

Service and Facilites

9.1

People often mention about JW Marriott Kuala Lumpur
All
Staff Friendliness (35)
Bedroom (35)
Room Space (34)
Distance to City Center (31)
Bathroom (30)
Ambiance (28)
Surroundings (27)
Check-in/out Time (27)
Accessibility (23)
Family Friendly (22)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JW Marriott Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Profile Picture
Indri A. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

It’s always great stay in this hotel

Find this review helpful?

Sherly M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

it's nice here and comfortable......no matter how small it is, if you ask for help, they will definitely serve you.....for example, if a child's toy is stuck on the ceiling lamp, we ask for help to get it for them, Lo...great.....cool ....Oh yeah, considering that it often rains in Malay and in the room, Lo provides an umbrella....
Read More
Translated by Google Icon
See original

Find this review helpful?

JOHAN M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 5 week(s) ago

It would be better if the rooms were provided with plastic drinking bottles instead of glass.
Translated by Google Icon
See original

Find this review helpful?

S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

very good and strategic, service is also good
Translated by Google Icon
See original

Find this review helpful?

A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 5 week(s) ago

All employees are responsive. Good location access.
Translated by Google Icon
See original

Find this review helpful?

darwin r.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Highly recommended for my little family's holiday. And I really want to stay again when I'm in KL. Thanks 👍😊
Translated by Google Icon
See original

Find this review helpful?

Ida Z.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Everything is very satisfying😍

Find this review helpful?

Muhammad I.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Very good location, spacious and design of the room, and the service of the staff is very helpful. Love staying at the hotel.
Translated by Google Icon
See original

Find this review helpful?

N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 9 week(s) ago

The hotel room is very comfortable, all hotel staff are friendly and always ready to help. Each floor of the hotel must tap a card to enter the room area, the safety of the occupants is guaranteed. I happened to get a room close to the corridor and door from the elevator area to the room area. There was a moment when it was very noisy at midnight (assuming the wedding guests who had just finished the after-party said goodbye before returning to their respective rooms). The room is also unfortunately not soundproof. Near midnight, there was a minor in the neighboring room who was still very excited, his enthusiasm was very clearly heard for several minutes. It happened that at both of the moments above, I had not fallen asleep because I was doing work. Overall, a very good stay. Thank you.
Read More
Translated by Google Icon
See original

1 people find it helpful

S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 9 week(s) ago

What an exceptional service provided by JW Marriott KL! From the moment we arrived, we weren’t allowed to wait long and was welcomed warmly. Please note that this is a SUPER BUSY 5 ⭐️ Hotel located smack bang in the central of Bukit Bintang, but yet, all elements and staff starting from concierge, reception area up to cleaners are so hands on, attentive and friendly. Special thanks from us to Robert, a very polite, hospitable and thoughtful receptionist who served us with top notch etiquette and knowledge, more people like him at the front line please, and you can be sure that its one reasons why repeat customers keep coming back! 😊 Location wise, for sure JW Marriott is the perfect place for those wanting to be close to shopping, tourist, food and entertainment area! After all, you have Pavilion, Starhill (connected to the hotel), Lot 10, Fahrenheit, Alor Food Street and so much more around (no need to get grab, its all walking distance!). Room was very spacious, with best quality amenities. I asked for additional foot mat to the coeaners doing their chores near our room, and immediately they responded by bringing me the new dry mat. And despite being in the hustle and bustle of BB area, I was amazed on how quite our room was! Last but not least, thank you so much JW Marriott for the super sweet thought of wishing me birthday completed with a card and cute cake, this is indeed a top notch kind of service that makes it stays on top of the game!
Read More

Find this review helpful?

G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.8

/10

Reviewed 10 week(s) ago

This was my second time staying at JW Marriott, and I must say my experience this time was disappointing compared to my first visit. Firstly, I had requested a high-floor room, as my previous stay on a higher floor had a different, more spacious layout. However, upon check-in, it was clear that the hotel did not pay attention to my request. I was given a room on the 3rd floor, which was much smaller than what I had previously experienced. Although I initially accepted the room, I was still disappointed by this oversight. There were several issues that impacted the quality of my stay. After a long drive to Kuala Lumpur, I was hoping to take a much-needed nap. Unfortunately, the soundproofing in the room was poor. I was constantly disturbed by loud bell ringing noises from other rooms, which woke me up several times during my nap. To make matters worse, the noise lasted for several minutes. Additionally, my doorbell rang unexpectedly, and when I opened the door, I was shocked to find a staff member requesting to enter the room to spray pest control in the bathroom. This was incredibly frustrating, especially after a long drive, and I felt it was completely inconsiderate to disturb my rest for something that could have been scheduled at a more appropriate time. The poor soundproofing continued to be an issue throughout my stay, as I could hear bell rings and other noises from neighboring rooms. On top of this, I encountered several technical issues in the room. The Wi-Fi connection for the TV was extremely slow, making it frustrating to use the TV as the programs took forever to load, and often failed with error messages. Moreover, the room phone was not working. I needed to call the receptionist to request a bathrobe, but I couldn’t reach anyone due to the malfunctioning phone. Considering all these issues, this was, unfortunately, the worst experience I’ve had at JW Marriott. While I had positive memories from my first stay, this time I left feeling disappointed and dissatisfied. I truly hope JW Marriott sees this feedback and takes the necessary steps to fix these issues for future guests.
Read More

1 people find it helpful

Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.3

/10

Reviewed 10 week(s) ago

The room is comfortable and close to Bukit Bintang
Translated by Google Icon
See original

1 people find it helpful

Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

We had a great time and certainly well worth the charges. I will certainly go back to stay. Well done for your great staff, from room cleaners, reception staff to concierge. The walkway connecting Ritz Carlton was excellent. Will aim to stay at Ritz another time too. The blend with Starhill is excellent. I love your preservation of the rain tree the driveway.
Read More

Find this review helpful?

Amran B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Next time I will be there again

2 people find it helpful

E***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Recommended hotel close to shopping area and save place to stay
Translated by Google Icon
See original

1 people find it helpful

M***a
icon-Business
Business
icon-origin-TRAVELOKA

8.2

/10

Reviewed 12 week(s) ago

There is no road across the village head's office, there is a first-story house on the right side facing the Qibla, but there is a Bible available
Translated by Google Icon
See original

1 people find it helpful

S***y
icon-origin-TRAVELOKA

9.1

/10

Reviewed 13 week(s) ago

I booked three nights with different booking ticket numbers. The hotel staff was very helpful in adjusting the room so that I didn't have to move every night.
Translated by Google Icon
See original

1 people find it helpful

S***y
icon-origin-TRAVELOKA

9.1

/10

Reviewed 13 week(s) ago

The experience at the hotel was very good, the staff was helpful, the room was clean, as ordered.
Translated by Google Icon
See original

Find this review helpful?

Profile Picture
Arief B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 13 week(s) ago

the staff was accommodating 👍✨

2 people find it helpful

S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Highly recommended. Staffs are very alert, room very clean, breakfast superb wide choices in every dishes. Only downside is the slow elevator. Will come back and stay here again!

Find this review helpful?

Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 JW Marriott Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved