- old hotel but the facilities in the room are well maintained.- hope hotel can change the pillow because its too hard.- have to pay for the parking wt overnight charge of rm10.- strategic location cause many shop nearby. But its very busy during the day.- overall, its worth it

Love this hotel, nearby restaurant, Chinese, mamak, muslim. Laundry dobi also nearby.

Very disappointed ... Room facilities are not like in the picture (maybe apps x update) x worth the price rate ... Blackout up to 2, 3 hours, hotel xda provide power supply (generator) .. Toilet pulak xda tap (water tap ) to wash if throwing .. Then the towel is dirty, there is a lot of hair (x washed well) .. Guess who is disappointed

Need to improve the wifi. The room just ok. Just close to many local restaurants and easy to accessible

Overall is great. Staffs were so being friendly.

The smell of the toilet is not good, the sugar sachet is not provided with the coffee sachet, tea spoon is not available.

Not as good as before, 1) body shower cream was out & aircon was out in the first room we checked in. After some complain we manage to change room but found out there is body shower cream and hair shampoo in the other room. Thanks to the lazy housekeeping thinking that we are dumb enough to believe him there are providing 2in1 hair and body shampoo. 2) No boiler to make coffee :( 3) Not warm welcome from receptionist, please train them to smile at least, Sabahan are born warm and friendly people. Previously came with family, no issue with anything plus staying here is very convenient when you are not local cause surrounded by shops and foods. What I think is with the price they offer should have better service and accordingly. If keeps going on with what they are offering now, than hotel rate should go down much lower for example below RM100. Thank you

Nice, clean, many food can find around the hotel.

Rooms are rather spacious but some of the reception staff (all receptionists are male, by the way) could have been more friendlier and learn to use basic courtesy like "thank you" and apologise when making a mistake, instead of showing open disdain for customers - your clients are paying to stay at your hotel and without their patronage you would be out of business as a small hotel like yours is relying mostly on room revenue to survive. Also I find housekeeping staff (again all are males) unprofessional and creepy. Twice I hanged the 'do not disturb' sign outside my bedroom door and twice some room attendant flipped the sign around showing 'make up room'; once or twice some room attendant rang my bedroom door bell non-stop when I was sleeping inside and had double locked the door. All these instances look as if the room attendants were insisting to enter and clean you room when you obviously had hanged the do not disturb sign and double locked the door. After I reported to reception about the housekeeping staff flipping the 'do not disturb' sign outside my door, a couple of the room attendants gave me a dirty look when I was at reception counter the next day which left me feeling uncomfortable. Management should educate the room attendants on etiquette, manners and above all respecting hotel huests and their need for privacy. Reception also could improve on customer relation skills, be more open to constructive criticism and treat your customers better. It's not just about collecting money - it's also about providing good service to customers.

On Public holidays & weekend the car park close. Nearby hard to find parking. Need load luggage to reception on 6th floor then check in room another floor. Water heater after make complaint still remain same water not hot/warm.

The price are reasonable pay for what we get.

Spacious, clean, friendly staff and very helpful.

We can smell the smoke as soon as we walk out of the lift. The staff is friendly. Parking slots are available both underground and outside of the building but not provided free. The location is surrounded by nice eateries.

No parking. I got summon from DBKK!

Not bad. Great hotel if you wish to eat around as there are plenty of nice foods around.

Nice hotel. But parking close on Sunday. I got summon from DBKK because don't have parking coupon!

Expensive. If it includes a new breakfast berbaloi.

Good location with indoor car park. Quiet and comfy

I request the non-smoking room but entering the room, the first smell come to my nose is smoke.

Convenient because many food shops around the area.