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PARKROYAL COLLECTION Kuala Lumpur
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PARKROYAL COLLECTION Kuala Lumpur
Hotels
8.8
Impressive
From 115 verified guests reviews
What Guests Say About Their Stay
Irfanudin T.
9.7
/ 10
Easy check in, friendly staff and helpful, clean room and bathroom, complete inside room facilities: amenities, fridge, iron, hairdryer, etc., hot shower did well so did the air conditioner, great location too, a lot of shopping center around the hotel, just walking to, easy check out, so far it was great, will be back this hotel while visit Kuala Lumpur.
In the Area
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Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
Strategic Location
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in PARKROYAL COLLECTION Kuala Lumpur
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Per room per night (excl. taxes & fees)
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What's around PARKROYAL COLLECTION Kuala Lumpur
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Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
9.3
Strategic Location
Discover More About PARKROYAL COLLECTION Kuala Lumpur
Location
PARKROYAL COLLECTION Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang.
About PARKROYAL COLLECTION Kuala Lumpur
Whether you are planning an event or other special occasions, PARKROYAL COLLECTION Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.
PARKROYAL COLLECTION Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, PARKROYAL COLLECTION Kuala Lumpur provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at PARKROYAL COLLECTION Kuala Lumpur, a wonderful accommodation for your family holiday.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from PARKROYAL COLLECTION Kuala Lumpur exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
PARKROYAL COLLECTION Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at PARKROYAL COLLECTION Kuala Lumpur.
All facilities in PARKROYAL COLLECTION Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
- Smoke-free
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Porter
- Wedding service
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Food and Drinks
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
- Poolside bar
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Shops
- Supermarket
Transportation
- Airport transfer
- Parking with surcharge
- Limo or town car service
- Valet parking
Business Facilities
- Conference room
- Meeting facilities
- Projector
Things to Do
- Fitness center
- Spa
Connectivity
- LAN Internet
- Free WiFi
Sports and Recreations
- Fitness center
Kids and Pets
- CRIBS
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in PARKROYAL COLLECTION Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, Passport. Please bring the required documents in hard copy.
Deposit
Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at PARKROYAL COLLECTION Kuala Lumpur | 527 |
Number of floors in PARKROYAL COLLECTION Kuala Lumpur | 21 |
Another facilities in PARKROYAL COLLECTION Kuala Lumpur | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in PARKROYAL COLLECTION Kuala Lumpur
What are available facilities at PARKROYAL COLLECTION Kuala Lumpur?
There are top facilites at PARKROYAL COLLECTION Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at PARKROYAL COLLECTION Kuala Lumpur?
The standard check-in time at PARKROYAL COLLECTION Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does PARKROYAL COLLECTION Kuala Lumpur provide breakfast?
Yes, PARKROYAL COLLECTION Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in PARKROYAL COLLECTION Kuala Lumpur
Overall Rating & Reviews
From 115 verified guests reviews
8.8
Impressive
Fantastic
66
Very Good
32
Satisfying
5
Average
12
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Category
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Language
English
Show Reviews with Photos
B***i
This is a guest profile.
Business travel
9.7
/ 10
07 Nov 2024
Great Staff, new facilities and walking distance from Pavilion
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Accommodation's Reply
13 Nov 2024
Dear Valued Guest, Thank you for taking the time to share with us your kind reviews on parkroyal collection kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us. We would love to have you return soon should you find yourself back in Kuala Lumpur. Inspiringly Yours, Allan Wong. Complex General Manager. Parkroyal collection kuala Lumpur.
LH
LIM H. P.
9.7
/ 10
24 Oct 2024
Booked for a transit night stay so choose the lowest category room type. Room wasn't that big but just nice for 2 persons. Trying luck to request for room with view upon check in & was assigned on 11th floor with city view. Check-in/out was smooth & fast, greeted with smile & ‘ How are you doing?’ from the lobby staff & bellboy even. Overall, great stay. We will be back for next travel to Kuala Lumpur. On additional note, Park Royal is supportive towards ESG sustainability, thus, no mineral bottle provided in the room but the room has ‘ filtered drinking water’ directly from the tap. We are fine with this as everyone should play our part in this.
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Accommodation's Reply
13 Nov 2024
Dear Lim HP, Thank you for sharing your positive experience with us! We are delighted to hear that your transit stay at parkroyal collection kuala Lumpur was enjoyable. It's great to know that the room met your needs and that you were able to enjoy the city view from the 11th floor. We are also pleased to hear that your check-in and check-out processes were seamless and that our team made you feel welcomed with their warm greetings. We pride ourselves on providing a smooth and pleasant experience, and we're happy to know that we succeeded in doing so. We appreciate your understanding and support of our ESG sustainability efforts. Our filtered drinking water initiative is just one of the ways we're working to reduce our environmental impact, and we're glad that you recognize and support this commitment. We look forward to welcoming you back on your next visit to Kuala Lumpur! Please feel free to reach out if you need any assistance in planning your next stay. Inspiringly Yours, Allan Wong. Complex General Manager. Parkroyal collection kuala Lumpur
S***I
This is a guest profile.
9.4
/ 10
22 Sep 2024
The staff is very friendly. But the air conditioner in room should have manual user. So, customer know to adjust the air conditioner temperature. Because in the middle night, the temperature of air conditioner suddenly hot. After trying adjust the temperature, the temperature return to normal. Other than that, all facilities are good and comfortable. Thanks.
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C***N
This is a guest profile.
9.6
/ 10
18 Aug 2024
Everything was great except of the soundproofing. We can hear voice of people talking while they pass by.
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Accommodation's Reply
26 Aug 2024
Dear Valued Guest, Thank you for taking the time to share with us your kind reviews on parkroyal collection kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us. We would love to have you return soon should you find yourself back in Kuala Lumpur. Inspiringly Yours, Allan Wong. Complex General Manager. Parkroyal collection kuala Lumpur.
LT
Lina T.
Leisure
10
/ 10
04 Aug 2024
Very good location, big malls in walking distance! The room is so clean and spatious, definitely will be back!
1 liked this review
Accommodation's Reply
08 Aug 2024
Dear Lina T, Thank you for taking the time to share with us your kind reviews on parkroyal collection kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us. We would love to have you return soon should you find yourself back in Kuala Lumpur. Inspiringly Yours, Allan Wong. Complex General Manager. Parkroyal collection kuala Lumpur.
N***r
This is a guest profile.
9.4
/ 10
15 Jul 2024
My first time using traveloka to book my first time stay at Parkroyal Kuala Lumpur. It was a very pleasant stay for me my husband and my 2 children. The room is clean and comfortable. Managed to get early check in upon reaching. It 's also nearby walking distance places like pavilion, Lot 10, Sungei Wang and Berjaya Times Square.
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Accommodation's Reply
19 Jul 2024
Dear Valued Guest, Thank you for taking the time to share with us your kind reviews on parkroyal collection kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us. We would love to have you return soon should you find yourself back in Kuala Lumpur. Inspiringly Yours, Allan Wong. Complex General Manager. Parkroyal collection kuala Lumpur.
f***n
This is a guest profile.
Leisure
8.7
/ 10
27 Jun 2024
S dengan kamera. I queued for a long time until 5 pm, there were no rooms ready, the manager didn't respond at all. LOL
1 liked this review
Accommodation's Reply
09 Jul 2024
Dear Valued Guest, Thank you for bringing this matter to our attention. We sincerely apologize for the extended wait you experienced upon arrival and for the lack of response from our manager during your check-in process. Your time and comfort are of utmost importance to us, and we regret that we did not meet your expectations in delivering a prompt and efficient check-in experience. Please rest assured that we are investigating the circumstances surrounding your delay and addressing them with our team to prevent such occurrences in the future. We appreciate your patience and understanding during this inconvenience. If there is anything else you would like to discuss or if you have any further feedback to share, please feel free to contact us directly. Once again, we apologize for the inconvenience caused and hope to have the opportunity to regain your trust in the future. Inspiringly Yours, Allan Wong. Complex General Manager. Parkroyal collection kuala Lumpur.
W
Wendhy
Holiday
9.1
/ 10
28 Apr 2024
I used to the stay often at this hotel, as the service usually OK and without any problem. The location also quite strategic and easy to reach. Overall the stay experience for this time in April 2024 was OK, however there was some problems during my stay with the family this time. After check in, the lady at the receptionist were welcoming us and gave us 2 rooms. When we went into the rooms, we already found some problems with the rooms (this 1st room, the AC was not cold and not functioning well and feel warm, and the 2nd room, the bidet flush of the WC was not functioning. One good thing that I note when I complaint to change the room for the 1st room, the receptionist lady (name hesther if I not mistake) was very responsive and change our room with the new room and it was perfect and very kind of her, but when we want to change the second room (30 minutes after the 1st room change) the other receptionist lady was not too responsive and keep us waiting to be able to get the new room (after they checked that the room was having problem, then they change it), finally it was all OK, but for the 2nd room replacement it took too long. There are some note of suggestion. For the room status, I would suggest to be checked again with detail, so when the receptionist team assign the room to the guest, it can be guaranteed that the room is OK and without any problem and the guest can enjoy their stay accordingly. Overall stay is OK. And hope that in our next trip and stay in this hotel, the improvement will be made and The Hotel will be the preferred choice of the travelers. I shared this stories because I do care and still want to stay here and enjoy the good services that I do normally experience. Thank you for the hotel staff who already provided good service to us.
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RC
Regina C. R.
8.5
/ 10
10 Feb 2024
Great stay, will come back again.
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Aa
Andy a.
Holiday
8.5
/ 10
16 Jan 2024
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Accommodation's Reply
31 Jan 2024
Dear Andy, Thank you for taking the time to share with us your kind reviews on parkroyal collection kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us. We would love to have you return soon should you find yourself back in Kuala Lumpur. Inspiringly Yours, Cristian Nannucci. Complex General Manager. Parkroyal collection kuala Lumpur.
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