Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

8.9

/10

Very Good

423 reviews

What Guests Say About Their Stay

Distance To City Center (4)
Fenty
10.0
/ 10
I have stayed several times in this hotel. I really like the view of the city. the rooms are very clean and comfortable. breakfast is very varied and tastes good. very friendly service. I will definitely come back here. highly recommended
Kwee Natanael Chandra Kosasih
9.7
/ 10
This is the second time I stayed at this hotel. And as the first time, I am very satisfied. Large room, very clean. Next to pavillion mall. Walking distance to lot 10 and alor. Very recommended.
Riesca Simanur Sim
9.4
/ 10
the facility is awesome. the room is new and nice. the location has an access to pavilion mall so all in all. it is a very nice hotel.
Juni W.
9.7
/ 10
Have a great stay in Pavilion Hotel. My room got upgraded to suite room for free. The room is huge and awesome. The staff is very helpful with everything. It’s connected to pavilion mall, you only have to take a lift to the mall, super easy. Totally recommended for stay in Bukit Bintang area.
In the Area
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Pavilion Hotel, 170, Jalan Bukit Bintang , Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Pavilion Hotel, 170, Jalan Bukit Bintang , Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree: A Luxurious Urban Retreat

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is a sophisticated and luxurious hotel located in the heart of Malaysia's vibrant capital city. Known for its impeccable service and elegant design, this hotel offers a serene escape amidst the bustling cityscape. Whether you're visiting Kuala Lumpur for business or leisure, Pavilion Hotel provides an exceptional experience with its world-class amenities and strategic location.

Facilities

The Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is renowned for its extensive range of facilities that cater to the needs of every traveler. Here are some of the highlights:

  • Luxurious Rooms and Suites:

    The hotel offers a variety of elegantly designed rooms and suites, each equipped with modern amenities and plush furnishings to ensure a comfortable stay.
  • Wellness Facilities:

    Guests can rejuvenate at the spa, which offers a selection of treatments and therapies designed to relax and revitalize. The hotel also features a fully equipped fitness center for those who wish to maintain their workout routine.
  • Dining Options:

    Pavilion Hotel boasts several dining venues, each offering a unique culinary experience. From international cuisine to local delicacies, guests can indulge in a variety of flavors.
  • Meeting and Event Spaces:

    With a range of versatile meeting rooms and event spaces, the hotel is an ideal venue for business meetings, conferences, and social gatherings.
  • Infinity Pool:

    The rooftop infinity pool offers stunning views of the Kuala Lumpur skyline, providing a perfect spot to unwind and soak up the sun.
  • Concierge Services:

    The hotel’s concierge team is dedicated to assisting guests with travel arrangements, restaurant reservations, and any other requests to ensure a seamless stay.

How to Get There Using Public Transportation

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is conveniently accessible via various modes of public transportation:

  • By Train:

    The hotel is a short walk from the Bukit Bintang MRT station, which connects to various parts of Kuala Lumpur. From Kuala Lumpur International Airport (KLIA), you can take the KLIA Ekspres to KL Sentral and transfer to the MRT line.
  • By Bus:

    Several bus routes serve the Bukit Bintang area, making it easy to reach the hotel from different parts of the city. The Go KL City Bus, a free service, also stops near the hotel.
  • By Taxi or Ride-Sharing:

    Taxis and ride-sharing services like Grab are readily available throughout Kuala Lumpur and provide a convenient way to reach the hotel directly.

Nearest Restaurants

Guests at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree have access to a wide array of dining options within walking distance. Here are some nearby restaurants worth exploring:

  • Marini's on 57:

    Located in the Petronas Towers, this Italian restaurant offers exquisite cuisine with panoramic views of the city.
  • Jalan Alor:

    A bustling street food haven, Jalan Alor is perfect for those looking to experience authentic Malaysian flavors.
  • Hakka Restaurant:

    Known for its traditional Hakka cuisine, this restaurant is a favorite among locals and tourists alike.
  • Lot 10 Hutong:

    A gourmet heritage village featuring a collection of Malaysia's best street food vendors under one roof.
  • Opium KL:

    A unique dining experience with a menu inspired by Asian street food and a 1920s Shanghai theme.
  • Bijan Bar & Restaurant:

    Specializing in modern Malaysian cuisine, Bijan offers a fine dining experience with a focus on local ingredients.
  • Troika Sky Dining:

    A collection of upscale restaurants offering a variety of international cuisines with stunning city views.
  • El Cerdo:

    A popular spot for pork dishes, El Cerdo serves European-style cuisine with a focus on quality ingredients.

Nearest Attractions

Kuala Lumpur is a city rich in culture and attractions. Guests at Pavilion Hotel can easily explore the following nearby attractions:

  • Petronas Twin Towers:

    An iconic symbol of Malaysia, these towers offer breathtaking views from the observation deck and a range of shopping and dining options.
  • Kuala Lumpur Tower:

    One of the tallest towers in the world, offering panoramic views of the city and a revolving restaurant.
  • Aquaria KLCC:

    A state-of-the-art oceanarium showcasing marine life from Malaysia and around the world.
  • KLCC Park:

    A beautifully landscaped park with walking paths, a lake, and a children's playground, perfect for a leisurely stroll.
  • Central Market:

    A cultural landmark offering a variety of traditional crafts, souvenirs, and local food.
  • Sultan Abdul Samad Building:

    A historical building known for its stunning Moorish architecture, located in the heart of the city.
  • Batu Caves:

    A series of limestone caves and temples, this popular tourist attraction is a short drive from the city center.
  • National Museum of Malaysia:

    Offering insights into Malaysia's rich history and cultural heritage through its extensive exhibits.

Nearest Shopping Mall

For those who love shopping, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is ideally located near some of the city's premier shopping destinations:

  • Pavilion Kuala Lumpur:

    Directly connected to the hotel, this upscale shopping mall features a wide range of international and local brands, dining options, and entertainment facilities.
  • Suria KLCC:

    Located at the base of the Petronas Twin Towers, this mall offers luxury brands, a cinema, and an array of dining choices.
  • Fahrenheit 88:

    A trendy shopping center known for its fashion-forward stores and vibrant atmosphere.
  • Lot 10 Shopping Centre:

    A popular spot for fashion, dining, and entertainment in the Bukit Bintang area.
  • Berjaya Times Square:

    One of the largest shopping malls in the world, featuring a theme park, cinema, and countless retail outlets.

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers an unparalleled experience of luxury and convenience in the heart of Kuala Lumpur. With its prime location, exceptional facilities, and proximity to a myriad of attractions, restaurants, and shopping destinations, it is the perfect choice for travelers seeking a memorable stay in Malaysia's capital city.

All facilities in Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Bar, Cafe and Lounge Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Bar, Cafe and Lounge
Swimming Pool Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Swimming Pool
Fitness Center Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Fitness Center
Functional Hall Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Functional Hall
Common Space Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet lunch
  • Hot breakfast
  • Set menu dinner

Hotel Services

  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector
  • Business centre

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool sun loungers

Transportation

  • Secure parking
  • Valet parking (surcharge)

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

General Check-in Instructions

Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in. Please check with the hotel upon arrival regarding these taxes. Breakfast for Suites and Club Floors’ guests will be served at The Courtyard until February 28, 2019 while evening cocktails will be at the Club Lounge from 5.30pm till 7.30pm. All other club benefits remain. Effective from January 1st 2019, the Malaysian Government has extended the imposed smoking ban, further including hotel public areas, restaurants and guest rooms. In compliance with the ban, smoking is now only permitted 3 metres away from the hotel building with our designated area found in hotel’s porch cochere/ main entrance.
Complimentary self-parking for in-house guest is available. Guests are required to park in the designated hotel parking area which is accessible via the parking entrance after the hotel lobby, proceed through the 2nd boom gate into the hotel’s parking area
Stays are permitted for fully vaccinated individuals only.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
325
Number of floors in Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
13
Another facilities in Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

What are available facilities at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree ?
There are top facilites at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree ?
The standard check-in time at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pavilion Hotel Kuala Lumpur Managed by Banyan Tree provide breakfast?
Yes, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

8.9
Very Good

From 423 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.7

Location

9.3

Service and Facilites

9.1

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Distance to City Center (6)
Ambiance (6)
Hotel Area (6)
Surroundings (5)
Accessibility (5)
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Taste (4)
Variety (4)
In-room Dining (4)
In-house Restaurant (4)
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Traveler Reviews Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Number of reviews per page
20
40

Customer reviews

P***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 day(s) ago

Perfect hotel connected with Pavilion Mall, good service and nice food.

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Marc L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.6

/10

Reviewed 1 week(s) ago

We asked them to make the bed softer. We stayed in the elite room, they said they would but never did.

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P***r
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Everything is good and amazing, I will come back.
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Sisca S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

The hotel staff very friendly and nice city view

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Yong K. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 17 week(s) ago

Great. Recommended. A perfect choice hotel for city center. For business and leisure

1 people find it helpful

G***t
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

Friendly and communicative staff, clean room service.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 28 week(s) ago

Location is very good, connecting to the busy Pavilion spot. And if you want to go to out of this busy spot, I would recommend to take taxi right in front of the hotel instead of using bukit bintang entrance, you will save a lot of traffic time. I didn't know that it is part of All hotel chains, I wish I know about it sooner.

1 people find it helpful

Accommodation's Reply
18 Sep 2024
Dear M***a, We delighted to know that you had a pleasant stay with us at Pavilion Hotel Kuala Lumpur and we certainly hope to welcoming you back in the near future. Best regards, Rudy Oretti General Manager
E***a
icon-Medical
Medical
icon-origin-TRAVELOKA

8.4

/10

Reviewed 33 week(s) ago

The location is really good, the staff is quite friendly. The price of the room for the Bukit Bintang area and the size of the room is okay.
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Accommodation's Reply
16 Aug 2024
Dear Song, Thank you for staying with us at Pavilion Hotel Kuala Lumpur and we look forward to welcoming you back to our hotel in the near future. Best Regards, Rudy Oretti General Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 36 week(s) ago

Amazing hotel. Great location. I had the most enjoyable stay at Pavilion Hotel.

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Accommodation's Reply
30 Jul 2024
Dear A***a, We greatly appreciate you for taking the time to share your positive review on Traveloka. Thank you for your posting your comments and we look forward to your second visit to Pavilion Hotel Kuala Lumpur. Best regards, Rudy Oretti General Manager
F***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 39 week(s) ago

The hotel is really wonderful!

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Accommodation's Reply
03 Jul 2024
Dear F***y, Thank you for leaving us a perfect 10-star review on Traveloka. We are delighted that you enjoyed your stay with Pavilion Hotel Kuala Lumpur recently, and we look forward to welcoming you back to our hotel very soon. Best regards, Rudy Oretti General Manager
E***h
icon-origin-TRAVELOKA

9.7

/10

Reviewed 40 week(s) ago

I stayed for 3 nights, the staff was friendly, close to everything, easy access to the city center for culinary and shopping. There are also many variations of breakfast food. Only the check-in time could be accelerated, because when booking I had given a note for the check-in time, but it turned out to be still 3 o'clock or even almost 4 o'clock before I could check in. Overall, I will definitely come back again!
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1 people find it helpful

Accommodation's Reply
03 Jul 2024
Dear E***h, We are pleased to hear of your positive experience following your recent visit to Pavilion Hotel Kuala Lumpur. However, we sincerely apologize for the delay in your check-in time, even though you provided a note during booking. We understand this could have been frustrating and are taking steps to improve our efficiency during peak check-in hours. Thank you for posting this review E***h. We are delighted to hear you will be returning and we look forward to your second visit to our hotel in the near future. Best regards, Rudy Oretti General Manager
E***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 40 week(s) ago

Shower room is sliperry which is very danger for everyone specially kids or old persons. Please put anti slip.

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Accommodation's Reply
03 Jul 2024
Dear E***a, Thank you for taking the time to leave a review concerning your recent stay at Pavilion Hotel Kuala Lumpur. We appreciate your feedback and apologize for the concern regarding the slippery shower floor. Guest safety is our top priority, and we apologize that the shower floor was slippery. We understand this could be a hazard for everyone, particularly children and older guests. We take your feedback very seriously and are already taking steps to address this issue with the respective department. Thank you for bringing this to our attention E***a. It allows us to continuously improve the guest experience at The Pavilion Hotel and we hope this doesn't deter you from staying with us again in the future. Best regards, Rudy Oretti General Manager
franche h. f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 49 week(s) ago

Very good, clean rooms, location near the mall, lots of restaurants/eating places and friendly staff.
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Accommodation's Reply
06 May 2024
Dear franche h. f., We are glad that you have enjoyed your stay here at Pavilion Hotel Kuala Lumpur. Thank you again for your recommendation and it will be an honour to welcome you back to our hotel in the near future. Best regards, Rudy Oretti General Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.7

/10

Reviewed 51 week(s) ago

It's good but it's a bit boring because of the smell of dust... so I asked for a new room, but the food is really delicious, especially the octopus and chicken spoon, I spilled water, it was cleaned straight away, even though it was only a little cool, the biscoff blirgu gandor laka bidor was cool after that, you can go to the mall can buy a tooth gundar because teeth den basaka jo batandawan and buy Gucci 5000myr and get a PS5 from the semigel picture.
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3 people find it helpful

Accommodation's Reply
06 May 2024
Dear S***i, Thank you for penning down a great caption on Traveloka. We are glad that you enjoyed your stay with Pavilion Hotel Kuala Lumpur and we hope to continue to be your hotel of choice for many more years. Best regards, Rudy Oretti General Manager
Suci
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 51 week(s) ago

The food was delicious, especially when we stayed on the 13th floor, the afternoon food was delicious and varied, especially the dessert was a winner in the lounge.
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Accommodation's Reply
06 May 2024
Dear Suci, We are delighted to learn that you had a pleasant and enjoyable stay at Pavilion Hotel Kuala Lumpur. Thank you again for leaving your review on Traveloka and we certainly hope to welcome you, again in the near future. Best regards, Rudy Oretti General Manager
andree s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 51 week(s) ago

Staff hotel banyak membantu, pelayanan baik & ramah.

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Accommodation's Reply
06 May 2024
Dear andree s., We are delighted to hear that you enjoyed your stay with us at Pavilion Hotel Kuala Lumpur. Thank you for taking the time to review our hotel, and we look forward to welcoming you back soon. Best regards, Rudy Oretti General Manager
Andri
icon-origin-TRAVELOKA

9.7

/10

Reviewed 51 week(s) ago

The staff are really helpful to accommodate our stay, such a pleasant to stay at Pavilion, and thanks for all the compliment provided by Pavilion Hotel. The breakfast variant are quite a lot you can choose local or western style. Since it ' s located in the middle of bukit bintang area, you can go around so easily, mall, food stall, even for transportation in a minute. Will definitely be back to stay a lil bit longer.
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Accommodation's Reply
06 May 2024
Dear Andri Gunawan, We greatly enjoyed reading your review on Traveloka. Thank you for taking the time to share your thoughts following your recent stay with Pavilion Hotel Kuala Lumpur and we look forward to your next visit with us in the future. Best regards, Rudy Oretti General Manager
H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 51 week(s) ago

Sangat selesa, 5 menit aja turun lift terus masuk Pavilion Mall

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Accommodation's Reply
06 May 2024
Dear H***h, We greatly appreciate you taking the time to share your positive review on Traveloka. We are grateful for your comments, and we look forward to your second visit to Pavilion Hotel Kuala Lumpur. Best regards, Rudy Oretti General Manager
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Cheryl K.
icon-origin-TRAVELOKA

9.0

/10

Reviewed 57 week(s) ago

Room was spacious, with large bathroom. Generous water, strategic location. A bit pricey but I got a good deal on Traveloka. One suggestion: just make sure you don't book in Chinese New Year holiday season, because the hotel will full loaded of tourists, and they're not very good with manner or cleanliness, also they grab the breakfast like there is no tomorrow to eat. Geez!
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2 people find it helpful

Accommodation's Reply
21 Mar 2024
Dear Cheryl Cheryl, Thank you for giving us such a great rating and for recommending our hotel to other travelers. We are glad you enjoyed your stay with Pavilion Hotel Kuala Lumpur, and we hope to continue to be your hotel of choice for many more years. Best Regards, Rudy Oretti General Manager
David S.
icon-origin-TRAVELOKA

9.6

/10

Reviewed 60 week(s) ago

The hotel is very comfortable and the location is excellent. Very good service. Breakfast Breakfast is very standard, hopefully the breakfast will change. Thank you Traveloka.

1 people find it helpful

Accommodation's Reply
13 Feb 2024
Dear David Susanto, Thank you very much for taking the time to leave your review, following your recent stay at Pavilion Hotel Kuala Lumpur. We are very pleased to hear that you enjoyed our ideal location, as well as our attentive hospitality. However, I would like to sincerely apologise for the shortcomings that you encountered with our breakfast selection. Kindly rest assured, it will be addressed with the respective team and we are working hard to improve the overall breakfast experience, for your next visit. Thank you once again for taking the time to share your observations, and we truly hope to have an opportunity of welcoming you back to our hotel, in the near future. Best regards, Rudy Oretti General Manager
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Bedroom 4 Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

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