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Shangri-La Kuala Lumpur

Hotels
8.7
Impressive
From 106 verified guests reviews

What Guests Say About Their Stay

Excellent Service (1)
Easy Check In (1)
Great Room (1)
Varied Breakfast (1)
Florence A. W.
9.4
/ 10
Such a great hotel with comfortable room and great service.
In the Area
See Map
11, Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Shangri-La Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Shangri-La Kuala Lumpur

Discover More Places
11, Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
Lobby Shangri-La Kuala Lumpur
Exterior 2 Shangri-La Kuala Lumpur

Discover More About Shangri-La Kuala Lumpur

Location


Shangri-La Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang.

About Shangri-La Kuala Lumpur

Whether you are planning an event or other special occasions, Shangri-La Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Shangri-La Kuala Lumpur.

Shangri-La Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Shangri-La Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Shangri-La Kuala Lumpur, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri-La Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Shangri-La Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri-La Kuala Lumpur.

All facilities in Shangri-La Kuala Lumpur

Bar, Cafe and Lounge Shangri-La Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Shangri-La Kuala Lumpur
Swimming Pool
Fitness Center Shangri-La Kuala Lumpur
Fitness Center
Functional Hall Shangri-La Kuala Lumpur
Functional Hall
Lobby Shangri-La Kuala Lumpur
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Poolside bar

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting
  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Shangri-La Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Shangri-La Kuala Lumpur
662
Number of floors in Shangri-La Kuala Lumpur
28
Another facilities in Shangri-La Kuala Lumpur
Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Shangri-La Kuala Lumpur

What are available facilities at Shangri-La Kuala Lumpur?
There are top facilites at Shangri-La Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Kuala Lumpur?
The standard check-in time at Shangri-La Kuala Lumpur is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri-La Kuala Lumpur provide breakfast?
Yes, Shangri-La Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Shangri-La Kuala Lumpur

Overall Rating & Reviews

From 106 verified guests reviews
8.7
Impressive
Fantastic
50
Very Good
40
Satisfying
3
Average
13
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
excellent service (1)
easy check in (1)
great room (1)
varied breakfast (1)
great location (2)
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Language
English
Show Reviews with Photos
K***s
This is a guest profile.
Leisure
10
/ 10
08 Oct 2024
Staff friendly. Clean and luxurious.

Like this review?

A***d
This is a guest profile.
10
/ 10
20 Jul 2024
Great place to stay for healing.
Review photo of Shangri-La Kuala Lumpur from A***d
Review photo of Shangri-La Kuala Lumpur 2 from A***d
Review photo of Shangri-La Kuala Lumpur 3 from A***d

Like this review?

vs
veronica s. w.
Business
5.7
/ 10
02 Nov 2022
All the 3 breakfast mornings, the server (s) on the laksa counter was always pouting with annoying attitude and serving reluctantly. Not only to me but to several old ladies before me. Attitude an attitude! Also there was a busser lady who cleaned up my table with my coffee still untouched when I went around getting more food. Although, there was this tall. And good looking young man who was very attentive getting empty plates off of my table. But I didn't get his name. Another bad experience was at check out when I realized that my TSA lock had gone missing in the room, the duty manager tried to sell us the brass lock for 16RM. No one there was aware that TSA locks were international standard if we didn't want to risk getting our locks broken by airport securities. After a long and time wasting conversation, she then offered the lock, which we accepted because we were traveling to Indonesia before going to the US. We had shopping items in the luggage that we wanted to secure just in case. Although she wanted to investigate the matter, she had negative findings and offered free upgrades which I found as an insult. My aunt was staying in another room, had her medication bottle clear up from the counter in the room without confirmation. Luckily she had a spare bottle in the luggage. Also the cabinet doors in the room were very dirty, the sink was clogged in all the 3 rooms we booked, the carpet was old and stinky and humid. But the AC was working well. The food on breakfast was good but wouldn't recommend staying there until they change the carpet and improve on the service.
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1 liked this review

A
Andri
Medical Travel
9.4
/ 10
31 Jul 2019
suggestion for the hotel, you might use lampe berger aroma therapy to remove old carpet smell instead of water based air purifier that made the room smell moisture

3 liked this review

A
Andri
Medical Travel
8.5
/ 10
18 Jul 2019
Comfortable, professional service.

1 liked this review

MA
Mohd A. F. B. M. N.
Romantic Vacation
9.7
/ 10
23 Jun 2019
Awesome room and comfortable. Very quick check in, smooth, clean room and happy for the service

Like this review?

MC
Michelle C.
Romantic Vacation
9.7
/ 10
18 May 2019
Very recommended 5 star hotel. Great service, nice ambience and very comfortable. Keep up the good work! We stayed for 2 nights there, fast check in and check out, the receptionist is so friendly and professional. Classy, spacious and clean room. Definitely will be back 👍👍

2 liked this review

EV
Eva V.
9.4
/ 10
23 Jan 2019
Room was spacious, the hotel provide shuttle to KLCC, will definitely stay there again.

2 liked this review

Jingsen M.
9.4
/ 10
02 Jan 2019
Best service. Best address. If I go again Kuala lumpur I still booking this hotel

1 liked this review

AP
Ayuni P. I.
9.7
/ 10
19 Nov 2018
Awesome Service, Clean room and very cozy place to stay!!

1 liked this review

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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