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Shangri-La Kuala Lumpur
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Shangri-La Kuala Lumpur
Hotels
8.7
/10
Very Good
108 reviews
What Guests Say About Their Stay
Florence A. W.
9.4
/ 10
Such a great hotel with comfortable room and great service.
In the Area
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11, Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Shangri-La Kuala Lumpur
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What's around Shangri-La Kuala Lumpur
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11, Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
Discover More About Shangri-La Kuala Lumpur
Location
Shangri-La Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang.
About Shangri-La Kuala Lumpur
Whether you are planning an event or other special occasions, Shangri-La Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Shangri-La Kuala Lumpur.
Shangri-La Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Shangri-La Kuala Lumpur provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Shangri-La Kuala Lumpur, a wonderful accommodation for your family holiday.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shangri-La Kuala Lumpur exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Shangri-La Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Shangri-La Kuala Lumpur.
All facilities in Shangri-La Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Tours
- Wedding service
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- DVD player
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Things to Do
- Children play area
- Fitness center
- Garden
- Hot tub
- Massage
- Outdoor pool
- Sauna
- Spa
- Steam room
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Business Facilities
- Business center
- Business facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Laundry
- Shops
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Poolside bar
Transportation
- Airport transfer
- Secure parking
- Valet parking
Accessibilty
- Disabled access friendly
- Accessible parking
- Wheelchair accessible
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Kids and Pets
- Babysitting
- Babysitting with surcharge
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Shangri-La Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Tourism Tax
Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Shangri-La Kuala Lumpur | 662 |
Number of floors in Shangri-La Kuala Lumpur | 28 |
Another facilities in Shangri-La Kuala Lumpur | Bellhop, Concierge, Money changer, Doorman, Express check-in |
Frequently asked question in Shangri-La Kuala Lumpur
What are available facilities at Shangri-La Kuala Lumpur?
There are top facilites at Shangri-La Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Kuala Lumpur?
The standard check-in time at Shangri-La Kuala Lumpur is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri-La Kuala Lumpur provide breakfast?
Yes, Shangri-La Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Shangri-La Kuala Lumpur
Traveloka (108)
8.7
Very Good
From 108 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.9
Location
8.8
Service and Facilites
9.0
People often mention about Shangri-La Kuala Lumpur
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Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
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Traveler Reviews Shangri-La Kuala Lumpur
Number of reviews per page
20
40
Customer reviews
K***s
Leisure
10.0
/10
Reviewed 28 week(s) ago
Staff friendly. Clean and luxurious.
Find this review helpful?
A***d
Staycation
10.0
/10
Reviewed 39 week(s) ago
Great place to stay for healing.
Find this review helpful?
vs
veronica s. w.
5.7
/10
Reviewed 129 week(s) ago
All the 3 breakfast mornings, the server (s) on the laksa counter was always pouting with annoying attitude and serving reluctantly. Not only to me but to several old ladies before me. Attitude an attitude! Also there was a busser lady who cleaned up my table with my coffee still untouched when I went around getting more food. Although, there was this tall. And good looking young man who was very attentive getting empty plates off of my table. But I didn't get his name. Another bad experience was at check out when I realized that my TSA lock had gone missing in the room, the duty manager tried to sell us the brass lock for 16RM. No one there was aware that TSA locks were international standard if we didn't want to risk getting our locks broken by airport securities. After a long and time wasting conversation, she then offered the lock, which we accepted because we were traveling to Indonesia before going to the US. We had shopping items in the luggage that we wanted to secure just in case. Although she wanted to investigate the matter, she had negative findings and offered free upgrades which I found as an insult. My aunt was staying in another room, had her medication bottle clear up from the counter in the room without confirmation. Luckily she had a spare bottle in the luggage. Also the cabinet doors in the room were very dirty, the sink was clogged in all the 3 rooms we booked, the carpet was old and stinky and humid. But the AC was working well. The food on breakfast was good but wouldn't recommend staying there until they change the carpet and improve on the service.
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1 people find it helpful
A
Andri
Medical
9.4
/10
Reviewed 299 week(s) ago
suggestion for the hotel, you might use lampe berger aroma therapy to remove old carpet smell instead of water based air purifier that made the room smell moisture
3 people find it helpful
A
Andri
Medical
8.5
/10
Reviewed 301 week(s) ago
Comfortable, professional service.
1 people find it helpful
MA
Mohd A. F. B. M. N.
Romantic
9.7
/10
Reviewed 304 week(s) ago
Awesome room and comfortable. Very quick check in, smooth, clean room and happy for the service
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MC
Michelle C.
Romantic
9.7
/10
Reviewed 310 week(s) ago
Very recommended 5 star hotel. Great service, nice ambience and very comfortable. Keep up the good work! We stayed for 2 nights there, fast check in and check out, the receptionist is so friendly and professional. Classy, spacious and clean room. Definitely will be back 👍👍
2 people find it helpful
EV
Eva V.
9.4
/10
Reviewed 326 week(s) ago
Room was spacious, the hotel provide shuttle to KLCC, will definitely stay there again.
2 people find it helpful
Jingsen M.
9.4
/10
Reviewed 329 week(s) ago
Best service. Best address. If I go again Kuala lumpur I still booking this hotel
1 people find it helpful
AS
Agus S. W.
Business
8.5
/10
Reviewed 333 week(s) ago
In general, the service and food are very satisfying. The location is very strategic close to shopping centers. But single message rooms with price upgrades but in fact can be combined with 2 beds.
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2 people find it helpful
Ayuni Permata Indra
9.7
/10
Reviewed 335 week(s) ago
Awesome Service, Clean room and very cozy place to stay!!
2 people find it helpful
Kwee Handoko
Business
9.7
/10
Reviewed 335 week(s) ago
The room matches the uploaded image. The classic hotel atmosphere makes everything seem luxurious. The hotel staff is friendly.
See original
2 people find it helpful
Aileen
9.7
/10
Reviewed 337 week(s) ago
The reception and other staff in the lobby area are very friendly and helpful. Breakfast was okay but the staff could be more friendly looking and smiling. The location of the hotel is very strategic - lot of bars and restaurants around and is a walking distance to the Petronas Towers.
1 people find it helpful
Kwee Handoko
Family
10.0
/10
Reviewed 349 week(s) ago
Complete food, good service. Need for scales in the room.
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1 people find it helpful
Kwee Handoko
Family
10.0
/10
Reviewed 349 week(s) ago
Strategic location of the hotel, close to the city center. Very good service. Full breakfast food.
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2 people find it helpful
MA
Mega A. P.
Family
10.0
/10
Reviewed 363 week(s) ago
Nice place.. Can early check in.
2 people find it helpful
Malcolm F. C.
7.2
/10
Reviewed 374 week(s) ago
I was asked to pay deposit of 600 Ringgit on check in. While check-out lady at the counter did not even bother to tell me that you have a deposit and let me reverse your credit card. I thought my credit card is open and not yet charged. When I sent email after arriving at Jakarta, they replied sorry, we will refund you that amount after 15 days. Now my question is collecting deposit at check in is mandatory and is collected from every guest? Also the lady next to the lady who did check-out was rude to my wife. She practically shoo my wife of the counter to take another guest though she was not any way disturbing the way. Is this a five star hotel?
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1 people find it helpful
Yefta M. A. M.
Family
9.4
/10
Reviewed 374 week(s) ago
the hotel is nice, clean and the servants are very kind
See original
1 people find it helpful
MP
Monica P.
Family
9.7
/10
Reviewed 380 week(s) ago
The best hotel in KL for family trip.
2 people find it helpful
Saliman
Family
9.4
/10
Reviewed 380 week(s) ago
Very nice and clean hotel.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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