St. Giles Gardens Hotel Kuala Lumpur

Hotels
8.6
/10

Very Good

430 reviews

What Guests Say About Their Stay

Vera S.
9.7
/ 10
The facilities for me is all in 1 for family vacation. They provide swimming pool, gym and the breakfast was awesome. They provide vegetarian dishes also, so for me is excellent. The most valuable that the hotel is connected to the gardens mall, so it's very convenient to fulfill all our needed.
Angus Eugenio
9.1
/ 10
Strategic location. Great buffet
In the Area
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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
St. Giles Gardens Hotel Kuala Lumpur is located in area / city Mid Valley City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around St. Giles Gardens Hotel Kuala Lumpur

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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
Lobby St. Giles Gardens Hotel Kuala Lumpur
Lobby 2 St. Giles Gardens Hotel Kuala Lumpur

Discover More About St. Giles Gardens Hotel Kuala Lumpur

Discover the Elegance of St. Giles Gardens Hotel Kuala Lumpur

St. Giles Gardens Hotel Kuala Lumpur is a luxurious retreat nestled in the heart of Malaysia's bustling capital. This hotel offers a perfect blend of comfort, style, and convenience, making it an ideal choice for both business and leisure travelers. With its strategic location and exceptional amenities, St. Giles Gardens Hotel Kuala Lumpur promises an unforgettable stay.

Facilities at St. Giles Gardens Hotel Kuala Lumpur

The hotel boasts a wide array of facilities designed to cater to the needs of every guest. Whether you're looking to relax, stay active, or conduct business, St. Giles Gardens Hotel has something for everyone.

  • Luxurious Rooms and Suites:

    Each room and suite is elegantly furnished, offering modern amenities such as high-speed internet, flat-screen TVs, and plush bedding for a restful night's sleep.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool, surrounded by lush greenery, providing a serene escape from the city's hustle and bustle.
  • Fitness Center:

    Stay fit during your stay with state-of-the-art equipment and facilities available at the hotel's fitness center.
  • Spa Services:

    Indulge in a range of spa treatments and massages designed to rejuvenate your body and mind.
  • Business Center:

    Equipped with modern facilities, the business center is perfect for meetings, conferences, and other corporate events.
  • Dining Options:

    Enjoy a variety of cuisines at the hotel's restaurants, offering both local and international dishes to satisfy every palate.

How to Get There Using Public Transportation

St. Giles Gardens Hotel Kuala Lumpur is conveniently accessible via public transportation, making it easy for guests to reach the hotel from various parts of the city.

  • By Train:

    The hotel is located near the Mid Valley KTM Komuter station, which is just a short walk away. This makes it easy to travel to and from the hotel using the KTM Komuter train service.
  • By Bus:

    Several bus routes pass through the Mid Valley area, providing convenient access to the hotel. Guests can take RapidKL buses that service this route.
  • By Light Rail Transit (LRT):

    The nearest LRT station is Bangsar, which is a short distance from the hotel. From Bangsar, guests can take a taxi or a bus to reach the hotel.

Nearest Restaurants

Explore a variety of dining options near St. Giles Gardens Hotel Kuala Lumpur, offering a diverse selection of cuisines to satisfy every craving.

  • Din Tai Fung:

    Famous for its Taiwanese dumplings, this restaurant is a must-visit for those looking to enjoy authentic Asian flavors.
  • Madam Kwan's:

    Experience traditional Malaysian cuisine at its best, with dishes like nasi lemak and laksa.
  • Chili's Grill & Bar:

    A popular spot for American-style dining, offering a range of burgers, ribs, and Tex-Mex dishes.
  • Plan B:

    A trendy café serving a fusion of Western and Asian dishes, perfect for brunch or a casual meal.
  • Rakuzen:

    Enjoy fresh and delicious Japanese cuisine, including sushi, sashimi, and bento sets.
  • Ben's:

    A cozy restaurant offering a mix of international and local dishes in a relaxed atmosphere.
  • Michelangelo's Restaurant:

    Indulge in authentic Italian cuisine, with a menu featuring pasta, pizza, and other Italian classics.
  • Dragon-i:

    Specializing in Shanghainese cuisine, this restaurant offers a variety of dim sum and noodle dishes.

Nearest Attractions

Discover some of Kuala Lumpur's most popular attractions located near St. Giles Gardens Hotel, offering a glimpse into the city's rich culture and history.

  • Petronas Twin Towers:

    Iconic skyscrapers that are a must-see for any visitor to Kuala Lumpur, offering breathtaking views from the observation deck.
  • Kuala Lumpur Bird Park:

    A haven for bird lovers, this park is home to over 3,000 birds of various species.
  • Islamic Arts Museum Malaysia:

    Explore the rich heritage of Islamic art and culture through its extensive collection of artifacts and exhibits.
  • Central Market:

    A cultural landmark offering a variety of local handicrafts, souvenirs, and traditional Malaysian food.
  • National Mosque of Malaysia:

    A stunning architectural masterpiece, the mosque is a symbol of the country's Islamic heritage.
  • Batu Caves:

    A limestone hill with a series of caves and cave temples, known for its large statue of Lord Murugan.
  • Merdeka Square:

    A historical site where Malaysia declared its independence, featuring colonial-era buildings and monuments.
  • Kuala Lumpur Tower:

    One of the tallest towers in the world, offering panoramic views of the city from its observation deck.

Nearest Shopping Mall

For those looking to indulge in some retail therapy, the Mid Valley Megamall is conveniently located near St. Giles Gardens Hotel Kuala Lumpur. This expansive shopping mall offers a wide range of stores, from high-end fashion brands to local boutiques, as well as a variety of dining and entertainment options. Whether you're looking to shop, dine, or simply enjoy a day out, Mid Valley Megamall has something for everyone.

All facilities in St. Giles Gardens Hotel Kuala Lumpur

Bar, Cafe and Lounge St. Giles Gardens Hotel Kuala Lumpur
Bar, Cafe and Lounge
Fitness Center St. Giles Gardens Hotel Kuala Lumpur
Fitness Center
Functional Hall St. Giles Gardens Hotel Kuala Lumpur
Functional Hall
Lobby St. Giles Gardens Hotel Kuala Lumpur
Lobby
Exterior St. Giles Gardens Hotel Kuala Lumpur
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Hot breakfast
  • Poolside bar

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Car rental
  • Parking with surcharge
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in St. Giles Gardens Hotel Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

10.10 Campaign - Guaranteed Free Upgrade Deal (Book on Deluxe and upgrade to One Bedroom), only applicable for booking made from 1st - 10th October 2020. Complimentary breakfast for 2 kids below 12 with paying parents. Only applicable for stay period 25th May - 30th June 2019. Maximum 2 kids per room.

Additional Policy

Complimentary breakfast for 2 kids below 12 with paying parents. Only applicable for stay period 25th May - 30th June 2019. Maximum 2 kids per room.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at St. Giles Gardens Hotel Kuala Lumpur
647
Number of floors in St. Giles Gardens Hotel Kuala Lumpur
18
Another facilities in St. Giles Gardens Hotel Kuala Lumpur
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in St. Giles Gardens Hotel Kuala Lumpur

Does the St. Giles Gardens Hotel Kuala Lumpur provide a late check-out?
Yes, St. Giles Gardens Hotel Kuala Lumpur typically offers late check-out options, subject to availability. Late check-out requests can often be accommodated, but it is recommended to inform the hotel in advance to ensure your request can be fulfilled. Additional charges may apply depending on the hotel's policy.
Does the hotel provide early check-ins?
Early check-in at St. Giles Gardens Hotel Kuala Lumpur is subject to availability and cannot be guaranteed in advance. If you arrive early, the hotel staff will do their best to accommodate your request, but it is recommended to inform the hotel of your early arrival in advance. To increase the likelihood of securing an early check-in, consider booking an additional night prior to your arrival date.
Is the St. Giles Gardens Hotel Kuala Lumpur pet-friendly?
The St. Giles Gardens Hotel Kuala Lumpur does not allow pets. Guests planning to travel with pets should consider alternative accommodations that are pet-friendly.
What is the cancellation policies?
Cancellation policies for St. Giles Gardens Hotel Kuala Lumpur can vary depending on the type of booking and the rate plan selected. Generally, hotels may offer flexible cancellation options, such as free cancellation up to a certain number of days before check-in, or non-refundable rates that offer a lower price but do not allow for cancellations. It is important to review the specific terms and conditions associated with your booking on the Traveloka platform before finalizing your reservation. This will ensure you understand any potential fees or deadlines related to changes or cancellations.
Does the hotel provide a car park?
Yes, St. Giles Gardens Hotel Kuala Lumpur provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay.
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More Reviews from Other Guests in St. Giles Gardens Hotel Kuala Lumpur

8.6
Very Good

From 430 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.3

Location

9.1

Service and Facilites

8.7

People often mention about St. Giles Gardens Hotel Kuala Lumpur
All
Staff Friendliness (4)
Distance to City Center (3)
Surroundings (3)
Family Friendly (3)
Wifi (3)
Activity Option (3)
Check-in/out Time (3)
Ambiance (3)
Room Space (3)
Soundproof (3)
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Traveler Reviews St. Giles Gardens Hotel Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
N***o
icon-Business
Business
icon-origin-TRAVELOKA

8.2

/10

Reviewed 21 week(s) ago

Nice place to stay for your visit in Kuala Lumpur. The big desk is awesome!

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Accommodation's Reply
23 Dec 2024
Dear Guest, Thank you for your rating and your positive comments, we are glad to hear you had enjoyable stay. Looking forward to welcoming you in the near future. Best regards The Management
T***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 21 week(s) ago

The hotel staff is very friendly, because every time I go to Kuala Lumpur I always stay at St Giles Garden Hotel, I was immediately given an early check in. I like staying at this hotel because it has direct access to Garden Mall and Mega Mall. It is also close to LRT. The breakfast is also delicious and varied. Overall, I like staying at this hotel.
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Accommodation's Reply
23 Dec 2024
Dear Guest, Thank you for your rating and sharing with us your recent stay positive comments. We are glad to hear that you had enjoyable stay with us. Looking forward to welcoming you in the near future. Best regards The Management
Albert S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 22 week(s) ago

Very nice location connecting to the mall

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Accommodation's Reply
03 Dec 2024
Dear Albert S. Thank you for your rating and positive comments shared during your recent stay with us. Looking forward to welcoming you in the near future. Best regards The Management
R***i
icon-Medical
Medical
icon-origin-TRAVELOKA

8.2

/10

Reviewed 27 week(s) ago

The receptionist was unfriendly. I checked in at 1:30. The room was not ready. I was told to come back at 3. I waited to see if Traveloka had paid or not. I returned to the hotel at 6. They were still looking for a room so I waited again.
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1 people find it helpful

Accommodation's Reply
14 Nov 2024
Dera Guest, Thank you for your rating, and sharing with us your check in experience, we are sorry to hear on the short fall during the process, and this has been highlighted to our service team for review and improvement. Yours sincerely The Management
L***m
icon-origin-TRAVELOKA

7.1

/10

Reviewed 30 week(s) ago

Request extra blanket and waited till check out also didn't receive yet. Thanks for the service, joshua.

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Accommodation's Reply
27 Oct 2024
Dear joshua, Thank you for sharing your feedback, we are sorry to hear your negative experience, our sincere apologies on this and please be rest assured we will address this with our service team for improvement. Your sincerely, The management
R***a
icon-origin-TRAVELOKA

9.2

/10

Reviewed 41 week(s) ago

The water is very hot. Even if the hot water tap is put off, the cold water only is very hot. Difficult to tak a bath with this kind of hot.

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Accommodation's Reply
24 Jul 2024
Dear Guest, Thank you for your rating, and we are sorry to hear that you had experience hot water issues during your stay with us. Please be informed we had immediately escalated this to our service team for rectification. Looking forward to welcoming you in the near future. Thank you The Management
S***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 43 week(s) ago

Nice location. Intergrated with shopping centre.

1 people find it helpful

Accommodation's Reply
24 Jul 2024
Dear Guest, Thank you for your 10 out of 10 rating, we are thrilled to know that you had enjoyed your stay with us. Looking forward welcoming you in the near future. Best regards The Management
D***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 43 week(s) ago

The hotel is good, the hotel staff are friendly, but for people who smoke, they have to go up and down to the 6th floor, because the smoking area is on the 6th floor.
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Accommodation's Reply
24 Jul 2024
Dear Guest, Thank you for your rating, and your positive comments on our hotel services. We are sorry to hear your inconvenience of the smoking area, and this is due to all our hotel rooms are non-smoking. Therefore, we had prepared a designated smoking place at level 6. Looking forward to welcoming you in the near future. Thank you and best regards The Management
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 43 week(s) ago

It's comfortable to live here, so you don't want to go anywhere. Suitable for a staycation, the place is in a mall so it's easy to do what you want or not
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Accommodation's Reply
24 Jul 2024
Dear Guest, Thank you for your positive rating and comments shared during your recent stay experience. We are thrilled to hear that you had enjoyed the facilities surrounding our hotel. Looking forward to welcoming you in the near future. Thank you and best regards The Management
r***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 61 week(s) ago

Hotel yang bersih dengan staff yang ramah.

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caca s. h.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 62 week(s) ago

Great hotel for holiday or staycation, comfort and quiet with the view from the hotel was so nice.

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ooi b. w.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 70 week(s) ago

Everything perfect just parking very hard especially at Christmas time.

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Wong S. C.
icon-origin-TRAVELOKA

6.1

/10

Reviewed 82 week(s) ago

Since covid when it was shut down, there were no changes made. The place looks neglected. Far from the days it was doing great. Not worth the price changed.

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Accommodation's Reply
06 Oct 2023
Dear Wong, we thank you and appreciated your feedback. Please be informed planning of upgrading of our hotel is in progress. We will be transforming our hotel once the project kick start sometimes in 2024. We thank you for returning to our hotel and once again, we want to assure you that your feedback is valuable to us. Thank you The Management
HANDOJO HANDOJO
icon-origin-TRAVELOKA

8.5

/10

Reviewed 83 week(s) ago

Kami sekeluarga senang tinggal di hotel ini, lolasi strategis, breakfastnya enak semua, kamar bersih dan rapi juga besar. Sudah langganan tinggal di sini setiap ke KL, hanya kali ini agak kecewa, air di bathtub keruh tidak jernih seperti biasanya. Semoga ke depannya ada perbaikkan. Terima kasih.

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Accommodation's Reply
06 Oct 2023
Dear Hando, Thank you so much for your value feedback to share on your recent stay experience, we want to assure you that your feedback is important to us, and this has been shared for our team attention and improvement. We sincerely look forward to welcoming you to return to our hotel in the near future. Thank you The Management
Loke y. v.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 84 week(s) ago

The accommodation looks exactly like the photo show. It is a big room, clean and comfortable to stay. It is a good location as it is walking distance to malls. We come and stay again next time.

2 people find it helpful

Accommodation's Reply
29 Sep 2023
Thank you for making us your preferred hotel in the city. We are thrilled to hear that you had a fantastic stay with us and that our comfortable rooms and convenient location were just what you were looking for. We hope to have the opportunity to serve you again soon.
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Lim Y.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 98 week(s) ago

Bagus meskipun bangunan lama tapi tetep bagus, enak di dalam mall jadi mau beli apa aja tinggal jalan, panggil grab juga cepat, sukses terus The Gardens

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Accommodation's Reply
11 Jul 2023
Thank you for your wonderful feedback. We hope to see you again in The Gardens Hotel
Julius H.
icon-origin-TRAVELOKA

5.6

/10

Reviewed 109 week(s) ago

Basic room amenities such as small towels and tissues not replenished. Air con not cold enough. Do not disturb light not working. Front desk staff not friendly, not welcoming. No greetings from staff on floor nor lobby. More often than not, phone are not answered. Operators not friendly and did not appear eager to assist.

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Veny U.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 111 week(s) ago

The gardens hotel connect to the gardens mall & midvalley megamall so it 's very convenient for our family that travelling with toddler. Easy to find places to eat & shopping.

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Ichiro K.
icon-origin-TRAVELOKA

6.2

/10

Reviewed 123 week(s) ago

Could be improve, the front desk staff is kind of rude, talking to me with her hand folded like in defensive body language, while I ask nicely what time is the check out and of its possible to extend it. At the check in experience as well. When I approached the desk to check in, the front desk guy give me a “stop” hand gesture and a very sharp “not yet” tone.
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1 people find it helpful

Lynn E.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 134 week(s) ago

The room was clean, comfortable & spacious.

1 people find it helpful

Number of reviews per page
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Exterior 4 St. Giles Gardens Hotel Kuala Lumpur

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