Swiss-Belhotel Kuantan

Hotels
8.7
/10

Very Good

570 reviews
In the Area
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Jalan Tanjung Lumpur 1, 26060 Kuantan, Pahang Darul Makmur, Malaysia, Kuantan City, Kuantan, Pahang, Malaysia, 26060

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Swiss-Belhotel Kuantan is a hotel in a good neighborhood, which is located at Kuantan City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Belhotel Kuantan

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Jalan Tanjung Lumpur 1, 26060 Kuantan, Pahang Darul Makmur, Malaysia, Kuantan City, Kuantan, Pahang, Malaysia, 26060
Lobby Swiss-Belhotel Kuantan
Exterior 2 Swiss-Belhotel Kuantan

Discover More About Swiss-Belhotel Kuantan

Swiss-Belhotel Kuantan is a great choice for those of you who plan to stay in Kuantan. It is one luxurious hotel for those of you who want to enjoy your holiday to the fullest. The hotel offers excellent service and a wide variety of facilities from the refreshing infinity swimming pool, a relaxing and rejuvenating sauna, and fitness center to a bedroom complete with its basic amenities such as an air conditioner, private bathroom with a heater, television, and many other that will make your stay more memorable. 


Even though Swiss-Belhotel Kuantan is not located in the city center, it still has a good location where you have easy access to various popular tourist attractions including the Gelora Park, Kuantan 188, Sultan Ahmad Shah State Mosque, Esplanade Park, Berjaya Megamall, Mini Zoo Park Teruntum, and Bukit Pelindung Recreational Forest. 

Location of Swiss-Belhotel Kuantan

Swiss-Belhotel Kuantan is located at Jalan Tanjung Lumpur 1, 26060 Kuantan, Pahang Darul Makmur, Malaysia, Kuantan City, Kuantan, Pahang, Malaysia, 26060. The hotel is located at a very convenient location close to various popular tourist attractions including the Gelora Park within 1.12km, Kuantan 188 within 1.53km, Sultan Ahmad Shah State Mosque within 1.66km, Esplanade Park within 1.90km, Berjaya Megalamall within 2.09km and Kuantan City Mall within 2.44km. 

Tourist Attractions near Swiss-Belhotel Kuantan

It might not be located in the heart of Kuantan, but it is still located in a strategic position close to several popular tourist attractions. 

1. Gelora Park Kuatan (1.12km)

A popular spot for locals and tourists that offers beautiful scenery of the seaside where visitors can enjoy the scenic views, relax, and do various recreational activities from taking a serene walk, having a picnic with their friends and family, or letting their little one loose on the large playground dedicated for children nestled inside the park. There are also some other things that you can do in the area from visiting their beautiful pond filled with water lilies which makes them one popular spot, having nice delicious meals at the restaurants in the area that serve local and international cuisine or if you are lucky enough, you might be able to take a glimpse on concert and any other events. 

2. Esplanade Park (1.90km)

Another park that offers a relaxing atmosphere where visitors can enjoy their leisure time and unwind as weekly as enjoying the beautiful riverfront views that you hardly get anywhere else. There are so many things that you can do here from taking a leisure stroll and inhaling the dress air while enjoying the scenic river views along the walkway, having a nice and memorable time picnic with your loved one, letting your kids play to their heart contents in the playground, go fishing, rent a bike and exploring the park and many others. 

3. Berjaya Megamall (2.09km)

A massive mall located in the heart of Kuantan City, that offers a convenient shopping and entertainment destination for locals and tourists altogether. The mall boasts of housing a wide range of stores that cater to all your needs from fashion, footwear, electronics, homeware, and popular brands such as Parkson, Padini Concept Store, the Body Shop and many others. Besides shopping, the mall also offers a wide variety of entertainment from a cinema that shows the latest movies, an arcade, as well as bowling alley, and restaurants that serve local cuisine to international cuisine. 

4. Mini Zoo Park Teruntum (2.96km)

Mini Zoo Taman Teruntum is a recreational park and mini zoo that combines live animals with animatronic dinosaurs which makes it a fun place as well as an educational spot for visitors of all ages, especially for families with children. The park houses a large number of living animals from ostriches, cows, storks, and many others. While on the Dinosaur Valley, you will be welcomed by the majestic animatronic dinosaurs making it a perfect place to introduce the prehistoric world for your little one. 

Swiss-Belhotel Kuantan Star Rating

Swiss-Belhotel Kuantan is a 4-star hotel that offers great service and facilities such as a Children's play area, Fitness Center, and a poolside bar, A spa that offers relaxation and rejuvenation treatments, restaurants that offers a wide variety of cuisine from local cuisine to international cuisine a large and refreshing outdoor pool that will make your stay much more enjoyable.

Chain and Brand Affiliation of Swiss-Belhotel Kuantan

Swiss-Belhotel Kuantan is a part of the Swiss-BelHotel International hotel chain that is well-known as a global hospitality chain operating a diverse accommodation service of hotels, resorts, and serviced residences across the globe. 

Swiss-Belhotel Kuantan Room information

Swiss-Belhotel Kuantan has many different rooms that are available to book, including : 

  1. Studio City View:

    A room that consists of 1 Twin bed complete with television, shower with hot water, coffee, and tea maker, refrigerator desk as well air conditioning to cater for two guests. 
  2. Studio Sea View:

    A room that consists of 1 King bed complete with television, shower with hot water, coffee, and tea maker, refrigerator desk as well air conditioning to cater for two guests. 
  3. Family City View:

    A room that consists of 1 Twin bed and 1 King Bed complete with television, shower with hot water, coffee, and tea maker, refrigerator desk as well air conditioning to cater for four guests. 
  4. Deluxe Ocean View:

    A room that consists of 1 King bed complete with television, shower with hot water, coffee, and tea maker, refrigerator desk as well air conditioning to cater for two guests. 
  5. Family Sea View:

    A room that consists of 1 Twin bed and 1 King Bed complete with television, shower with hot water, coffee, and tea maker, refrigerator desk as well air conditioning to cater for four guests. 

Language Used in Swiss-Belhotel Kuantan

Because Swiss-Belhotel Kuantan is located in Kuantan where the primary language used is Malay, and so the hotel often uses

Malay

as the main language. But Kuantan is also known as a multicultural city with English as the second language, so most of the staff would be able to speak

English

. And given Kuantan’s significant Chinese Malaysian population, some of the staff would also be able to speak in

Chinese

Language. 


Swiss-Belhotel Kuantan is one perfect option for those of you who are looking for a comfortable stay located around the heart of Kuantan and close to various public transportation and tourist attractions. This exceptional hotel is also recommended for those of you who plan to visit in a group for a long stay with friends and family. By choosing Swiss-Belhotel Kuantan, you will be able to get your hands on an excellent service resulting in your utmost satisfaction and relaxation during your travel to Kuantan. 


Book your room fast in Traveloka with coupon code “

JOMJALAN

” for new users where you will be offered up to RM110 OFF for any product you purchase! 

All facilities in Swiss-Belhotel Kuantan

Swimming Pool Swiss-Belhotel Kuantan
Swimming Pool
Entertainment Facility Swiss-Belhotel Kuantan
Entertainment Facility
Fitness Center Swiss-Belhotel Kuantan
Fitness Center
Lobby Swiss-Belhotel Kuantan
Lobby
Exterior Swiss-Belhotel Kuantan
Exterior

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Outdoor pool
  • Sauna
  • Waterslide

General

  • AC
  • Ballroom
  • Family room
  • Non-smoking room
  • Swimming pool

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Secure parking
  • Valet parking (surcharge)

Business Facilities

  • Conference room
  • Meeting facilities

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Swiss-Belhotel Kuantan

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

In line with the Recovery Movement Control Order (RMCO), Standard Operating Procedure (SOP) has been established to prevent the spread of COVID-19 and other contaminants into the pool. We are STRICTLY ADVISED our guests are compulsory to wear swimming attire at the pool area and proper gear for the gym. We encourage our guests to practice social distancing and Standard Operating Procedure (SOP) at our Property.
Effective 1st March 2022, guests are require to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) by the State Government. This is not included in the room rate and will be paid directly at the hotel.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Swiss-Belhotel Kuantan
366
Number of floors in Swiss-Belhotel Kuantan
27
Another facilities in Swiss-Belhotel Kuantan
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in Swiss-Belhotel Kuantan

Does the Swiss-Belhotel Kuantan provide a late check-out?
Yes, Swiss-Belhotel Kuantan offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about this service during their stay, as additional charges may apply. It's advisable to confirm your late check-out request with the hotel reception in advance to ensure a smooth and convenient experience.
Does the hotel provide early check-ins?
Early check-in at Swiss-Belhotel Kuantan is subject to availability and may incur additional charges. To enhance your experience, it is recommended to contact the hotel directly prior to your arrival to inquire about the possibility of an early check-in. This will allow the hotel staff to accommodate your request more effectively, depending on room availability on the day of your arrival.
Is the Swiss-Belhotel Kuantan pet-friendly?
Swiss-Belhotel Kuantan does not allow pets. Guests planning to stay with their pets will need to make alternative arrangements for their furry companions. Please ensure to check the hotel's specific policies or consider nearby pet boarding facilities for your convenience.
What is the cancellation policies?
The cancellation policies for Swiss-Belhotel Kuantan may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation options such as free cancellation within a certain period before check-in, or a non-refundable rate for discounted bookings. It is important to review the specific terms and conditions associated with your reservation at the time of booking on Traveloka. To ensure you have the most accurate and up-to-date information, please refer to the cancellation policy details provided during the booking process on the Traveloka platform.
Does the hotel provide a car park?
Yes, Swiss-Belhotel Kuantan provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay.
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More Reviews from Other Guests in Swiss-Belhotel Kuantan

8.7
Very Good

From 570 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.6

People often mention about Swiss-Belhotel Kuantan
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Room Space (21)
Staff Friendliness (20)
Distance to City Center (19)
Bedroom (19)
Surroundings (18)
Bathroom (13)
Accessibility (12)
Family Friendly (12)
Check-in/out Time (12)
Ambiance (12)
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Traveler Reviews Swiss-Belhotel Kuantan

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 15 week(s) ago

Room is spacious enough and worth for money

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Accommodation's Reply
21 Jan 2025
Hi, It's wonderful to hear that you enjoyed your stay with us! We strive to Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
M***d
icon-Staycation
Staycation
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10.0

/10

Reviewed 21 week(s) ago

The location is very convenient…The ambience is nice

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Accommodation's Reply
16 Dec 2024
Hi, Thank you for giving us a perfect rating. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
N***h
icon-Leisure
Leisure
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9.7

/10

Reviewed 26 week(s) ago

the room is big even though it's a studio & the view from the room is beautiful. 😍
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Accommodation's Reply
08 Nov 2024
Hi, Thank you for your comments and scores. We are very happy to hear that you were very satisfied with your stay here. Hope you will visit our place again in the future. Take care!
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N***n
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Staycation
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9.4

/10

Reviewed 35 week(s) ago

Nice to have playground and water playground in one hotel. Kids club only have pillow, no toys at all. The pool was the main attraction people to come here with sea view. Hotel was nice and clean also spacious if you book family room

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Accommodation's Reply
05 Sep 2024
Hi, Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
N***m
icon-Staycation
Staycation
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10.0

/10

Reviewed 37 week(s) ago

Very good but the sauna is very small and needs to be enlarged a little.
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Accommodation's Reply
21 Aug 2024
Hi, Thanks for the comment. We apologize for the unsatisfactory experience during your stay at our hotel. We will fix the problems already mentioned. See you again for a better experience in the future.
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S***a
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Leisure
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10.0

/10

Reviewed 38 week(s) ago

The staff is OK friendly, service good, excellent.

1 people find it helpful

Accommodation's Reply
13 Aug 2024
Hi, Thank you for giving us a wonderful rating and positive feedbacks. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
a***h
icon-Business
Business
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10.0

/10

Reviewed 39 week(s) ago

We had a good stay in this hotel. Alhamdulillah, we got the sea view room with affordable price.

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Accommodation's Reply
13 Aug 2024
Hi, Thank you for giving us a wonderful rating and positive feedbacks. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
G***t
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Leisure
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8.7

/10

Reviewed 39 week(s) ago

We booked a standard room 2 months earlier but it 's weird that customer service told us it 's all fully booked. They provide us a deluxe room without charges. We searched for the room for few rounds since the staff didn't tell us the hotel. Room located in parking basement … overall the hotel room is clean and good. We enjoyed staying there.
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Accommodation's Reply
05 Aug 2024
Hi, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
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Abdul G. S.
icon-Business
Business
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8.8

/10

Reviewed 41 week(s) ago

Stayed 3 nights here for work. The staff is friendly and alert. Rooms are spacious and clean, get 4 bottles of mineral water every day. Hotel on the beach with infinity pool view of the ocean. Then there is a pool for children, as well as a playground. Weekends will be very busy with local and surrounding residents.
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Accommodation's Reply
29 Jul 2024
Hi Abdul, Thank you for your comments and scores. We are very happy to hear that you were very satisfied with the experience during your stay here. Hope you will visit our place again in the future. Take care!
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N***H
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9.4

/10

Reviewed 41 week(s) ago

Easy check in, friendly staff. Good price.

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Accommodation's Reply
22 Jul 2024
Hi, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
T***h
icon-Staycation
Staycation
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9.4

/10

Reviewed 42 week(s) ago

The best room I have stayed so far with my family. Spacious. Very clean. Full amenities. Love the pool with mini slides for the kids. The water is crystal clear and clean as well. Really recommended for those who wanna chill and relax with their family. Not to mention easy access to the carpark/lobby.(free parking) thumbs up!

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Accommodation's Reply
18 Jul 2024
Hi, Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
E***a
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9.4

/10

Reviewed 42 week(s) ago

The staff were friendly and the hotel is clean! The bed is comfortable even though it is single bed can fit 2 people. Spacious room and nice view. Worth the trip 👍🏻.

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Accommodation's Reply
16 Jul 2024
Hi, Thank you for taking the time to leave such a glowing review! We're delighted to hear that you had a fantastic experience with us, and we appreciate your kind words about our hotel. We hope to have the pleasure of welcoming you back soon!
N***r
icon-origin-TRAVELOKA

8.8

/10

Reviewed 43 week(s) ago

Best but repeat time weekend kids. This hotel is like always full. The pool is big but every Thursday, Friday, Saturday is full of people. I think on weekends, people from nearby places like to come here to take the kids for a staycation. So, if you want to be short, go Monday-Wednesday. Breakfast is nasi kerabu, there are soups too but it's a bit crunchy so you'll have to dip it first. Hahah, there are a lot of people who want to get caught quickly. Maybe a suggestion could be a staff member who handles it when there are a lot of visitors so that if the staff please talk xde it's very awkward for us to be there. Ha, that's it. But you'd prefer it if you had nasi lemak too, right? Yes, the croissants are delicious but they are limited. The room is ok and everything is functional, just housekeeping doesn't need to open the bedsheet. But on the xpe there are traces of the chocolate bread cream. If you wipe it yourself, just use a wet tissue. Hopefully next time the guest comes, we'll exchange the bedsheets. We're not fussy, you know, but we share reviews.
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Accommodation's Reply
10 Jul 2024
Hi, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We hope we can meet again in the future with a better experience. Thank you for your understanding.
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c***a
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9.4

/10

Reviewed 44 week(s) ago

The location of hotel very nice just beside sea only.

1 people find it helpful

Accommodation's Reply
01 Jul 2024
Hi, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Take care and have a nice, pleasant day!
Baharudin A.
icon-Staycation
Staycation
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9.4

/10

Reviewed 45 week(s) ago

the atmosphere and facilities are very good and satisfied, only the room where the children play smells
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Accommodation's Reply
21 Jun 2024
Hi Baharudin, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We hope we can meet again in the future with a better experience. Thank you for your understanding.
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Y***p
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Staycation
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9.4

/10

Reviewed 46 week(s) ago

Soundproof of the room could be better.

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Accommodation's Reply
20 Jun 2024
Hi, Thank you for letting us know about this. We apologize that our service did not satisfy your expectations and we will address this matter accordingly. Take care and have a nice, pleasant day.
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 47 week(s) ago

Overall good, however elevator service too slow as I went during school holiday. Lift service could be improved. Cannot swim at the beach.

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Accommodation's Reply
12 Jun 2024
Hi, Thank you for your constructive comments. We apologize that our service did not satisfy your expectations. We will investigate these and immediately raise the issues with the related department. Take care and stay safe. Hope will see you again for a better experience.
Azura A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

7.3

/10

Reviewed 48 week(s) ago

Arrived at 5.15pm, I expected I can checked in, pray, and bring kid to the pool at least around 6pm. But no, the waiting for check in took a while, even thought there are 3 counters, and only 1 person in front of me. Then when it was my turned, the staff informed room was not ready yet. It was past 5.30pm and room not ready? Supposedly the checked in time was at 3pm, why there were no room ready at 5.45pm when you knew guest already booked for a room? Staff informed us to go to swimming pool first then they will call when room was ready. Not really feasible as we did not pray yet. So we wait near the counter, and manage to get our room card (only 1 access car per room) at 6.05pm. Need to wait for the lift, we got to our room at level 9 at 6.15. After praying, we want to go down to the pool, need to wait for the lift for quite a while, and got to the pool at 6.45pm. Pool was crowded. My kids managed to play for about 15 minutes, and the whistles sound at 7pm, pool was closed for the day. Need to wait for the lift again, 4 unit of lifts for 28floors. I just stay a little bit at the pool area until the lift lobby was empty. For dinner, we decided to walk to the nearby restaurant, Ana Ikan Bakar, about 300m from the hotel. The reason was parking spaces were full, so if we went out by car it will be hard to find a parking afterward. Next morning breakfast was expected, with the crowds. Waiting for the lift was a nightmare as usual. After breakfast, I took my kids to 5th level again to the swimming pool area. As my husband did not follow, I left the card in the room for the power supply. When I enter the lift I cannot press the 5th button without the access card, luckily there was another guest inside the lift and he helped me to swipe his card and pressed the 5th floor. Afterward, I waited for my husband to pick us at the 5th floor as I did not bring access card. Guess what, he needs to wait 40 minutes for the lift. Will I repeat again after this? Probably not.
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Accommodation's Reply
07 Jun 2024
Hi Azura, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience during your stay. We take all guest feedback seriously and will use it to make improvements where necessary. We hope to have the opportunity to show you a better experience in the future.
w***n
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 50 week(s) ago

big and clean room. very comfortable the best bfast
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Accommodation's Reply
21 May 2024
Hi, Thank you for your comments and scores. We are very happy to hear that you were very satisfied with your stay here. Hope you will visit our place again in the future. Take care!
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N***h
icon-Business
Business
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9.1

/10

Reviewed 51 week(s) ago

Bilik luas, bersih, sea view, mengadap laut, sangat cantik, kolam infiniti

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Accommodation's Reply
20 May 2024
Hi, Thank you for your comments and scores. We are very happy to hear that you were very satisfied with your stay here. Hope you will visit our place again in the future.
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Number of reviews per page
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Bedroom 4 Swiss-Belhotel Kuantan

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