Swiss-Garden Beach Resort Kuantan

Resorts

8.3

/10

Very Good

387 reviews

What Guests Say About Their Stay

Family Friendly (6)
Room Space (6)
Ambiance (5)
Bedroom (5)
Nurul A. B. M. S.
8.5
/ 10
Nice view, nice place. Many best restaurant nearby.
nurul a. b. m. d.
9.7
/ 10
Very kind and helpful staff. Highly recommended. Clean and easy to find foods nearby to hotel
Suri H.
9.7
/ 10
Very convenient for family vacation and long stay.
Fs Pali
8.5
/ 10
good service...comfortable...
Lim H. H.
9.7
/ 10
Very good hotel, service is good staffs are friendly, environment is nice, hotel room also very best. Breakfast also a lot choices
In the Area
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2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, , Balok, Kuantan, Pahang, Malaysia, 26100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Swiss-Garden Beach Resort Kuantan is a resort in a good neighborhood, which is located at Beserah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Garden Beach Resort Kuantan

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2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, , Balok, Kuantan, Pahang, Malaysia, 26100
Lobby Swiss-Garden Beach Resort Kuantan
Lobby 2 Swiss-Garden Beach Resort Kuantan

Discover More About Swiss-Garden Beach Resort Kuantan

Discover the Tranquil Escape at Swiss-Garden Beach Resort Kuantan

Nestled along the pristine shores of Balok Beach, the Swiss-Garden Beach Resort Kuantan offers a serene retreat for travelers seeking a blend of relaxation and adventure. This exquisite resort, located in the vibrant city of Kuantan, Malaysia, promises a memorable stay with its exceptional amenities and breathtaking surroundings. Whether you're a solo traveler, a couple on a romantic getaway, or a family looking for a fun-filled vacation, Swiss-Garden Beach Resort Kuantan caters to all your needs with its unparalleled hospitality and services.

Facilities

Swiss-Garden Beach Resort Kuantan is renowned for its extensive range of facilities designed to enhance your stay. Here’s what you can expect:

  • Swimming Pools:

    The resort features a large outdoor swimming pool and a separate children's pool, perfect for both relaxation and family fun.
  • Samsara Spa:

    Indulge in a variety of rejuvenating treatments and massages at the Samsara Spa, offering a tranquil escape for the mind and body.
  • Fitness Center:

    Stay fit during your vacation with the resort's well-equipped gym, featuring modern exercise equipment.
  • Dining Options:

    Enjoy a diverse culinary experience with multiple dining options, including The Garden Terrace, which serves local and international dishes, and the Blossom Chinese Restaurant, offering authentic Chinese cuisine.
  • Recreational Activities:

    Engage in various recreational activities such as beach volleyball, tennis, and water sports, ensuring there's never a dull moment.
  • Kids Club:

    The resort provides a dedicated Kids Club with a range of activities and entertainment options to keep the young ones engaged.
  • Event Spaces:

    With versatile meeting and banquet facilities, the resort is an ideal venue for conferences, weddings, and special events.

How to Get There Using Public Transportation

Reaching Swiss-Garden Beach Resort Kuantan is convenient with several public transportation options available:

  • By Bus:

    From Kuala Lumpur, you can take a bus to Kuantan, which takes approximately 4-5 hours. Upon reaching the Kuantan Sentral Bus Terminal, you can hire a taxi or use a ride-sharing service to reach the resort, located about 20 kilometers away.
  • By Train:

    Although there is no direct train service to Kuantan, you can take a train from Kuala Lumpur to Mentakab, and then continue your journey by bus or taxi to Kuantan.
  • By Air:

    The nearest airport is Sultan Haji Ahmad Shah Airport (KUA) in Kuantan. From the airport, you can take a taxi or arrange for airport transfer services provided by the resort.

Nearest Restaurants

Explore the local culinary scene with these nearby restaurants offering a variety of flavors:

  • Pak Su Seafood Restaurant:

    Known for its fresh seafood and signature dishes like stuffed crab and salted egg squid.
  • Alor Akar Seafood Restaurant:

    A popular spot for locals and tourists alike, offering a wide range of seafood delicacies.
  • Satay Zul:

    Famous for its delicious satay, this restaurant is a must-visit for those craving authentic Malaysian flavors.
  • Restoran Hoi Yin:

    A local favorite for its traditional Malaysian breakfast, including the famous Nasi Lemak.
  • Warung Pok Su & Mok Su:

    Offers traditional Malay dishes in a cozy, home-like setting.
  • Restoran Ana Ikan Bakar Petai:

    Specializes in grilled fish dishes, particularly the ikan bakar (grilled fish) served with petai.
  • La Casa Kuantan:

    A charming café offering a mix of Western and Asian dishes in a relaxed atmosphere.
  • Hai Peng Kopitiam:

    A historic coffee shop known for its aromatic coffee and traditional Malaysian breakfast options.

Nearest Attractions

Discover the rich culture and natural beauty of Kuantan with these nearby attractions:

  • Teluk Cempedak Beach:

    A popular beach destination known for its scenic views and vibrant nightlife.
  • Sungai Pandan Waterfall:

    A stunning natural waterfall offering a refreshing escape into nature.
  • Taman Gelora:

    A beautiful park ideal for jogging, picnics, and enjoying the serene lake views.
  • Kuantan River Cruise:

    Experience the beauty of Kuantan from a different perspective with a relaxing river cruise.
  • Masjid Sultan Ahmad Shah:

    An architectural marvel and one of the most significant mosques in Kuantan.
  • Mini Zoo Taman Teruntum:

    A family-friendly attraction featuring a variety of animals and a playground for children.
  • East Coast Mall:

    A modern shopping complex offering a wide range of retail outlets, dining options, and entertainment facilities.
  • Berjaya Megamall:

    Another popular shopping destination, providing a mix of local and international brands.

Nearest Shopping Mall

For those who love shopping, the nearest shopping mall to Swiss-Garden Beach Resort Kuantan is:

  • East Coast Mall:

    Located in the heart of Kuantan, East Coast Mall is a premier shopping destination offering a variety of retail outlets, from fashion and electronics to home goods. The mall also features a range of dining options and entertainment facilities, making it a perfect spot for a day out.

Swiss-Garden Beach Resort Kuantan provides an idyllic setting for a memorable vacation, with its excellent facilities, convenient location, and proximity to various attractions and dining options. Whether you're looking to relax by the beach, explore the local culture, or indulge in some retail therapy, this resort is the perfect base for your adventures in Kuantan.

All facilities in Swiss-Garden Beach Resort Kuantan

Swimming Pool Swiss-Garden Beach Resort Kuantan
Swimming Pool
Lobby Swiss-Garden Beach Resort Kuantan
Lobby
Exterior Swiss-Garden Beach Resort Kuantan
Exterior
Bedroom Swiss-Garden Beach Resort Kuantan
Bedroom
Others Swiss-Garden Beach Resort Kuantan
Others

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Bar
  • Snack bar
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Terrace

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Waterslide

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Sports and Recreations

  • Fitness center
  • Game room
  • Table tennis
  • Tennis

Transportation

  • Limited parking
  • Secure parking
  • Valet parking (surcharge)

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Gift shop
  • Shops

Accessibilty

  • Disabled access friendly

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Garden Beach Resort Kuantan

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Lobby, Restaurant / Bar closed temporarily from 1-11-2024 to 15-5-2025.

General Check-in Instructions

SUSTAINABILITY FEE Please be informed that the State of Pahang has imposed a Sustainability Fee of RM 3.00 per room per day to all hotel guests with effect from 1 March 2022; in accordance to the Pahang Hotel Regulation 2021. This Sustainability Fee is to be collected by the Hotel on behalf of the Government and it is not included in the total room cost.
Check in : 3.00pm Check out : 12.00noon
Swiss-Garden Beach Resort Kuantan will be undergoing major renovations from November 2024 until May 2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Swiss-Garden Beach Resort Kuantan
304
Number of floors in Swiss-Garden Beach Resort Kuantan
4
Another facilities in Swiss-Garden Beach Resort Kuantan
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Swiss-Garden Beach Resort Kuantan

Does the Swiss-Garden Beach Resort Kuantan provide a late check-out?
Yes, Swiss-Garden Beach Resort Kuantan offers the option for a late check-out, subject to availability. Guests interested in extending their check-out time are advised to inquire at the front desk during their stay. Additional charges may apply depending on the hotel's policy and the duration of the extension. It's always a good idea to make arrangements in advance to ensure availability.
Does the hotel provide early check-ins?
Early check-in at Swiss-Garden Beach Resort Kuantan is subject to availability and cannot be guaranteed in advance. If you arrive before the standard check-in time, the hotel staff will do their best to accommodate your request, but it is dependent on room availability at that time. To increase the likelihood of an early check-in, it is recommended to inform the hotel of your estimated arrival time in advance. Please note that additional charges may apply for early check-in.
Is the Swiss-Garden Beach Resort Kuantan pet-friendly?
The Swiss-Garden Beach Resort Kuantan does not allow pets. Guests are advised to make alternative arrangements for their pets before planning their stay at the resort.
What is the cancellation policies?
The cancellation policies for Swiss-Garden Beach Resort Kuantan may vary depending on the type of booking and the rate plan selected. Generally, most bookings allow for free cancellation if done within a specified period before the check-in date. However, some promotional or discounted rates might have stricter cancellation terms, such as non-refundable conditions. It is important to review the specific cancellation policy associated with your booking during the reservation process on Traveloka. Always ensure to check the terms and conditions before finalizing your booking to avoid any unexpected charges.
Does the hotel provide a car park?
Yes, Swiss-Garden Beach Resort Kuantan provides a car park for its guests. Guests can enjoy the convenience of on-site parking during their stay at the resort.
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More Reviews from Other Guests in Swiss-Garden Beach Resort Kuantan

8.3
Very Good

From 387 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

7.9

Location

8.6

Service and Facilites

8.4

People often mention about Swiss-Garden Beach Resort Kuantan
All
Room Space (5)
Family Friendly (4)
Taste (4)
Surroundings (3)
Ambiance (3)
Bedroom (3)
Variety (3)
Staff Friendliness (2)
Wifi (2)
Activity Option (2)
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Traveler Reviews Swiss-Garden Beach Resort Kuantan

Number of reviews per page
20
40

Customer reviews

NURUL I. S. B. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 20 week(s) ago

Warm welcome from lobby stuff and great ambiance with newly renovated room. The facilities were awesome. Love the kids room and gym. Pool area for sure. Looking forward for new lobby and restaurant

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N***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 22 week(s) ago

We stayed at the family room. Room is nice it 's been recently refurbished. Pool area is also nice with 2slides for the kids. If planning to come with big family might want to consider this hotel as there 's quite a number of activities available. There 's also kids club just remember to bring along your socks. No socks no entry.
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1 people find it helpful

H***M
icon-origin-TRAVELOKA

6.8

/10

Reviewed 25 week(s) ago

Already apply room for 2 adults and 5yo and 8yo kids but given 1 room with 1 queen bed. End up have to acquire additional bed which cost almost RM300 per night. Should the hotel can't provide room for 4 person they should inform earlier. Better off it won't appear in the apps for me.

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Nur H. A.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 33 week(s) ago

The staffs are all very friendly. Kids room so spacious and a lot of games and mini cinema. Pool really nice, surrounding beach a lot of activity.

1 people find it helpful

L***M
icon-origin-TRAVELOKA

9.7

/10

Reviewed 38 week(s) ago

Good place to take kids holiday.

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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.6

/10

Reviewed 50 week(s) ago

Everything is awesome. But the breakfast spread (taste & menu) needs to be improved.

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Fong W. B.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 53 week(s) ago

Just refurbished room and very nice! Had an expectation that room is directly facing sea, however it is not, but that's OK. Room is clean but had a slight ants issue, because of sweet drink. Staffs are polite and always greet us with big smile. Not crowd during fasting month and enjoyed my stay here.

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angin03
icon-origin-TRAVELOKA

9.7

/10

Reviewed 54 week(s) ago

The room is clean. Check in can be made before 3p. M. The room was ready. The mini water park is nice and my kids love it so much. You can even walk on the beach. Overall my family and I love staying in Swiss Garden and would repeat our staycation in some other time.

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FATIN K. B. J. (.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 55 week(s) ago

Dah kali ke 3 kami repeat ke sini, tahun 2023 2kali. tahun 2024 baru pertama kali. dah upgrade bilik baru. selesa, view yang cantik, duduk di Premier King Room Room No 8383. lepas ni ke Kuantan memang repeat sini sebab anak-anak suka.

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cutelittlekancil
icon-origin-TRAVELOKA

9.7

/10

Reviewed 72 week(s) ago

I had pleasant stay here despite half of the hotel was under renovation. I got newly renovated room. The room was nice and all equipment were branded new. I like the pool area-kids friendly and got sauna as well. The staffs were kind and helpful. It would be better if the hotel can provide pathway to the pool for OKU and babystroller. Can't wait to see how the hotel will transform once the renovation completed.
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Mohd Akmal Bin Hashim
icon-origin-TRAVELOKA

9.7

/10

Reviewed 109 week(s) ago

The hotel is perfect for honeymoon or family gateways. It'located right near by the beach. Their service was impeccable! Staff member very friendly. Also have service for playground for kids. Only breakfast maybe need to have variety but We Really enjoy the stay.

2 people find it helpful

Raps
icon-origin-TRAVELOKA

6.0

/10

Reviewed 142 week(s) ago

Generally staff was pleasant and helpful. Just wish that the maintenance was kept up. Was given ground floor room which was supposed to have been recently renovated. However it was disappointing. The mini fridge was grimy, the door to the balcony was faulty, the cupboard had stains (refer to photo) and they even provides towels which had been discoloured (refer photo). Also never accept rm 8070 (next to the kids playroom) - the soundproofing was bad so it was so noisy! After waiting until 5pm before we got my room, it was disappointing to say the least! Luckily the service staff (reception & restaurant) were very friendly and pleasant. It saved this trip!
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2 people find it helpful

Madihah M. M.
icon-origin-TRAVELOKA

4.5

/10

Reviewed 142 week(s) ago

1) The room & bed is dusty, Under bed got rubbish. 2) We have to call a few times to request sejadah and water. 3) We ordered 2 foods from restaurant room service, only received 1 food. After a complaint, only then do we receive another food. You may hear a phone recording to confirm. The food for room service is only served in the box. 4) Our toilet was clogged, no suction for the waste. We have to call for few times only then does maintenance comes in. 5) Manage to talk to the customer service there. They told that they will escalate this matter to respective person. They asked us to complain via my booking website. This is our first time in the swiss garden. Really2 disappointed with this type of service. Bad experience for us. You may hear the phone recording for the evidence. Not gonna repeat anymore.
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3 people find it helpful

Nur D. B. M. A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 147 week(s) ago

Food not so good. This is the second time been here. Swimming pool too crowded during school holiday. But overall good place for family with kids.

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KEE R. E.
icon-origin-TRAVELOKA

5.8

/10

Reviewed 156 week(s) ago

I kind of surprised of the cleanliness standards given by Swiss Garden. The room 's floor was very dusty. I guess the cleaner didn't mop or even vacuum it. I used more than 50 pieces of wet tissue to clean the floor. My mistakes I forgot to take the photo of the floor but I have the photo on the TV and slippers 's shelf photo.

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NIK A. B. N. A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 157 week(s) ago

The Hotel is owesome and perfect for family and honeymoon, near the beach and very enjoyed the pool.

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Mahanum B. M.
icon-origin-TRAVELOKA

6.2

/10

Reviewed 158 week(s) ago

The resort is packed with so many people. We reached the resort at 3.30 pm and have to queue at reception for half-hour to check-in. We also have to queue for another 25 minutes to get a table for breakfast the next morning. We were only allowed 45 minutes to complete our breakfast. We have to park our car outside the resort that night because the parking was full.
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Hasnita B. H.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 159 week(s) ago

The family room was rather small. I was placed on the 3rd floor and another friend of mine got the ground floor and though we paid the same amount of rate, the difference in the size of the room is very significant. Her room on the ground floor was so much more spacious. Our room does not even allow us to fit extra mattress.

1 people find it helpful

NOR A.
icon-origin-TRAVELOKA

6.9

/10

Reviewed 159 week(s) ago

First day awesome. Clean beach. Big pool. Ample parking lot. But second day, they have construction nearby room. Tap here, tap here, it's not easy to rest. I know the construction is in a suitable room.
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Mohd K. K. B. A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 163 week(s) ago

The room and most of hotel area very clean. Follow SOP to prevent Covid 19. Staff very friendly. The concierge guy Mr. Kamarul very helpful. Food also good. Location suitable for holiday because near to the beach. Can't wait to come again.:-).

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Number of reviews per page
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Exterior 4 Swiss-Garden Beach Resort Kuantan

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