THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

8.8
/10

Very Good

659 reviews

What Guests Say About Their Stay

Room Space (23)
Bedroom (22)
Distance To City Center (19)
Ambiance (19)
Faiz Negara
9.4
/ 10
Good hotel staycation in KL. Hopefully the buffet breakfast will be back soon as kids love the food although it's only a la carte and not much choices during this covid period. Will definitely come back!
Diem a.
9.7
/ 10
It’s extremely wonderful to stay here. Nice service and view. Free swimming pool and gym
Efren T.
9.7
/ 10
Nice view of Petronas Tower and KL Tower while swimming at their infinity pool. Complete room amenities with kitchen and washing machine. Great for long term stay.
Desi S.
9.7
/ 10
Nice place to stay, really enjoy the room and an infinity pool. Thanks
Natasya a.
9.1
/ 10
Seriously, this is amazing place that I had stay. The service also very excellent. I recommend it
In the Area
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1020, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Face Suites Kuala Lumpur THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

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1020, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
Lobby THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
Exterior 2 THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Discover More About THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Discover the Elegance of The Face Suites Kuala Lumpur

Nestled in the heart of Malaysia's bustling capital, The Face Suites Kuala Lumpur offers an unparalleled blend of luxury, comfort, and convenience. This exquisite hotel is a perfect choice for both business travelers and tourists seeking an unforgettable stay in Kuala Lumpur. With its strategic location, stunning views, and top-notch amenities, The Face Suites promises an experience that goes beyond mere accommodation.

Facilities at The Face Suites Kuala Lumpur

The Face Suites Kuala Lumpur is designed to cater to the needs of discerning guests, providing a wide array of facilities to ensure a comfortable and enjoyable stay.

  • Infinity Pool:

    Take a refreshing dip in the breathtaking infinity pool that offers panoramic views of the Kuala Lumpur skyline, including the iconic Petronas Twin Towers.
  • Fitness Center:

    Stay fit and energized during your stay with access to a state-of-the-art fitness center equipped with modern exercise machines and free weights.
  • Dining Options:

    Enjoy a variety of culinary delights at the in-house restaurant, which serves an array of local and international dishes prepared by expert chefs.
  • Business Center:

    For business travelers, the hotel provides a fully equipped business center with meeting rooms, high-speed internet, and other essential facilities.
  • Concierge Services:

    The hotel offers personalized concierge services to assist guests with travel arrangements, reservations, and recommendations.
  • Complimentary Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi available throughout the hotel premises.
  • 24-hour Security:

    Enjoy peace of mind with round-the-clock security ensuring a safe and secure environment.

How to Get There Using Public Transportation

Reaching The Face Suites Kuala Lumpur is convenient and straightforward, thanks to the city's efficient public transportation system.

  • By Train:

    The hotel is located near the Bukit Nanas Monorail Station, which is approximately a 10-minute walk away. From Kuala Lumpur Sentral, you can take the monorail towards Titiwangsa and alight at Bukit Nanas Station.
  • By Bus:

    Several bus routes serve the area around The Face Suites. You can take RapidKL buses that stop near Jalan Sultan Ismail, which is a short walk from the hotel.
  • By Taxi or Ride-Sharing:

    Taxis and ride-sharing services like Grab are widely available in Kuala Lumpur and offer a convenient way to reach the hotel from any part of the city.

Nearest Restaurants

The Face Suites Kuala Lumpur is surrounded by a plethora of dining options, offering a diverse range of cuisines to satisfy every palate.

  • Marini's on 57:

    A luxurious Italian restaurant located on the 57th floor of Petronas Tower 3, offering exquisite cuisine and stunning views.
  • Hakka Restaurant:

    A popular spot for authentic Hakka Chinese cuisine, known for its flavorful dishes and cozy ambiance.
  • Tamarind Hill:

    Experience fine Thai and Burmese dining in a serene setting, just a short drive from the hotel.
  • Nobu Kuala Lumpur:

    Renowned for its innovative Japanese-Peruvian fusion dishes, Nobu offers an unforgettable dining experience.
  • Bijan Bar & Restaurant:

    Enjoy traditional Malay cuisine in a charming setting, perfect for a cultural culinary experience.
  • Troika Sky Dining:

    A collection of fine dining restaurants offering a variety of cuisines with breathtaking views of the city.
  • Opium KL:

    A unique dining experience featuring Asian fusion cuisine and creative cocktails in a vintage-inspired setting.
  • El Cerdo:

    Specializing in pork dishes, this restaurant is a must-visit for lovers of European cuisine.

Nearest Attractions

The Face Suites Kuala Lumpur is ideally located close to some of the city's most popular attractions, making it an excellent base for sightseeing.

  • Petronas Twin Towers:

    Just a short distance from the hotel, these iconic towers are a must-visit for their architectural beauty and the breathtaking views from the observation deck.
  • Kuala Lumpur Tower:

    Offering panoramic views of the city, this tower is a great spot for photography enthusiasts.
  • Aquaria KLCC:

    An impressive oceanarium showcasing a wide variety of marine life, located within the Kuala Lumpur Convention Centre.
  • KLCC Park:

    A beautiful urban park with walking paths, a lake, and a children's playground, perfect for a leisurely stroll.
  • Central Market:

    A cultural landmark offering a wide range of traditional crafts, souvenirs, and local delicacies.
  • Chinatown (Petaling Street):

    A bustling market area known for its vibrant atmosphere, street food, and bargain shopping.
  • Batu Caves:

    A short drive from the city, these limestone caves are home to a Hindu temple and are famous for their impressive statues and steep steps.
  • Merdeka Square:

    A historic site where Malaysia declared independence, surrounded by colonial-era buildings and the iconic Sultan Abdul Samad Building.

Nearest Shopping Mall

For those who love shopping, The Face Suites Kuala Lumpur is conveniently located near several major shopping destinations.

  • Suria KLCC:

    Located at the base of the Petronas Twin Towers, this upscale mall offers a wide range of international and local brands, dining options, and entertainment facilities.
  • Pavilion Kuala Lumpur:

    A premier shopping destination featuring luxury brands, trendy boutiques, and a diverse selection of restaurants and cafes.
  • Lot 10:

    Known for its trendy fashion outlets and vibrant food court, Lot 10 is a popular spot for both locals and tourists.
  • Fahrenheit 88:

    A modern mall offering a variety of fashion, beauty, and lifestyle stores, along with a selection of dining options.

Whether you're visiting Kuala Lumpur for business or leisure, The Face Suites offers a perfect blend of luxury and convenience. With its exceptional facilities, prime location, and proximity to the city's top attractions and dining spots, your stay at The Face Suites will undoubtedly be a memorable one.

All facilities in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Bar, Cafe and Lounge THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
Bar, Cafe and Lounge
Lobby THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
Lobby
Exterior THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
Exterior
Bedroom THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
Bedroom
In-room Bathroom THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
In-room Bathroom

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • Restaurant with AC
  • Breakfast (surcharge)
  • Cafe

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • WiFi in public area

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool sun loungers

Transportation

  • Parking with surcharge
  • Secure parking

Connectivity

  • Internet point
  • WiFi (surcharge)

Nearby Facilities

  • ATM/Banking
  • Supermarket

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 10-3-2025 to 29-3-2025.

General Check-in Instructions

Guest must be 21 years old and above only to be allow for check-in.
Miscellaneous/security deposit is required upon check-in by credit card or cash. The amount collected will be minimum MYR300.00nett - MYR500.00NET (refundable) per room either by credit card or cash. Credit Card release clause within/more or less 14 working days and Debit card release clause within/more or less 30 working days. Cardholders have the right to DISPUTE OR REVOKE the transaction with the bank issuer if the amount is still holding, which may lead to the bank issuer contacting the merchant and requesting the hold be removed.
Smoking or organizing any kind of party or gathering are not allowed in the room, compressor room or Sky Deck. When smoking / bad room condition occurs during your stay RM500 Cleaning Fee will be billed to your account.
Kindly be informed that the Infinity pool at the Sky Deck (Level 51) and Wading pool (kid pool) will be temporarily closed on Monday 10th March 2025 at 7 AM till 29th March 2025 for grouting works and the balancing tank area at Level 51. Thank you for your understanding and we look forward to welcoming you to our pool area and our sincere apologies for any inconvenience caused during your stay with us.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
100
Number of floors in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
51
Another facilities in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
Bathtub, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

What are available facilities at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)?
There are top facilites at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)?
The standard check-in time at THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) is starting from From 15:00 while the latest check-out time is at Before 12:00
Does THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) provide breakfast?
Yes, THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

8.8
Very Good

From 659 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.4

Location

9.0

Service and Facilites

8.9

People often mention about THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)
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Room Space (22)
Ambiance (21)
Bedroom (21)
Staff Friendliness (18)
Distance to City Center (17)
Family Friendly (17)
Bathroom (17)
Hotel Area (16)
Wifi (15)
Check-in/out Time (14)
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Traveler Reviews THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

Number of reviews per page
20
40
Customer reviews
Ayu
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 5 day(s) ago

I stayed here for 7 days and love how spacious the room is. But the downside would be the lift as it'll take forever to wait. But overall I love my stay here.

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J***y
icon-Leisure
Leisure
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10.0

/10

Reviewed 2 week(s) ago

The hotel is very good, clean. The room is very big.

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Jie E. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

the suites was great. the food still have room to improved. sky deck view n the view from the room was amazing 😍 over all love to stay there

1 people find it helpful

Jie E. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

service and facility was excellent. food still have room to improve. love the view from the room. the view on the sky deck was amazing

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M***N
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

This is the best place. Next time we will book this hotel again 👍
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Mukhsin F.
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Leisure
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6.4

/10

Reviewed 12 week(s) ago

Got charged RM200 without any explanation. I was in a hurry to airport while checking out and my deposit was cut RM200 without the employee explaining anything to me

2 people find it helpful

R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 12 week(s) ago

very pleasant, close to everywhere, lots of places to eat around the hotel, clean hotel, clean bedroom, complete with daily necessities, feels like home, highly recommended
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R***y
icon-Staycation
Staycation
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9.7

/10

Reviewed 13 week(s) ago

The staff is very friendly, the room is clean and fragrant, highly recommended for a long staycation.
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Nada P. T.
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9.7

/10

Reviewed 15 week(s) ago

The room is big, clean, and comfort for family trip. I booked the room for 4 people and it has 2 bathrooms inside. The room facilities so helpful such as washing machine, kitchen, iron and table, and dining table. However, maybe the hotel managment can make various breakfast recipe as I was bored to eat same menu in 4 days.

2 people find it helpful

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caleb h. n.
icon-Leisure
Leisure
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10.0

/10

Reviewed 15 week(s) ago

One of the options for a place to stay with friends in KL
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1 people find it helpful

Y***a
icon-origin-TRAVELOKA

8.4

/10

Reviewed 16 week(s) ago

Disappointed, honestly booked a hotel face interested because you can take photos at the pool with a view of the twin towers. But not seen and not given permission to enter even though 1 management.

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Nugroho
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Leisure
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9.1

/10

Reviewed 16 week(s) ago

Rooms are spacious, equipped with washing machine, full set dining equipment, electrical stove and refrigerator. It's really recommend if you plan a trip to KL with your family. Location itself close to KLCC area, accesability from and to the hotel is very easy with a lot of transportation mode option. Offcourse, I'll make a reservation again in this hotel if have a trip to KL
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Doni I.
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Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 18 week(s) ago

so closed to landmark KL Twin Tower Petronas & KL Tower (you can walk to get there)..i got room with view direct to KL Tower..but view for Twin Tower Petronas not clear enough due to block by new building (The Face Style)..if you at Sky Top Pool (level 51) you can see partially Twin Tower Petronas..if you have more budget.. I suggest to take the new building (The FACE Style if i not wrong), the view so clear to both Twin Tower Petronas & KL Tower. but all average was satisfyingly..big room with 2 bedroom, kitchen set, wash machine..so accommodate my family (2 adults and 3 children)..housekeeping cleans daily even I not request or hanging tag (Make up room)
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1 people find it helpful

Wiwid
icon-Staycation
Staycation
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9.7

/10

Reviewed 18 week(s) ago

Enjoyable, spacious, comfortable holiday with family can be more relaxing like at home... children can play freely
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muhamad i.
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Leisure
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9.4

/10

Reviewed 18 week(s) ago

Strategic location, can walk everywhere
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SAIFUL N. A. S.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 18 week(s) ago

Everything was great. My only comment was the lifts; Very slow. Maybe the management should do some recalibration to reduce the waiting time.

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d***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 20 week(s) ago

Ok, great, very clean and spacious. Hopefully the price can be cheaper again
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W***i
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Leisure
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9.1

/10

Reviewed 20 week(s) ago

The hotel staff is very friendly and helpful.
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Jomei C. L. P.
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Staycation
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10.0

/10

Reviewed 21 week(s) ago

It was my solo trip there & I am just so satisfied with my stay at the hotel. So, I visited the Deepblue Restaurant & Bar at level 51 The Sky Deck. The food are very tasty and they also have variety of cocktails. I also visited the infinity pool at night and during day time, absolutely loving it and will definitely come back for more🥰♥️
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C***g
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Staycation
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6.1

/10

Reviewed 25 week(s) ago

The bedsheets, pillow sheets all dirty.

1 people find it helpful

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Bedroom 4 THE FACE Suites Hotel (Previously known as The Face Suites Kuala Lumpur)

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