The Palace Hotel Kota Kinabalu

8.7

/10

Very Good

193 reviews

What Guests Say About Their Stay

Shamshia B. M.
10.0
/ 10
Comfortable, clean and very satisfying.
In the Area
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No 1 Jalan Tangki, Karamunsing, , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Boasting its own surrounding tropical forest and a self-managed organic vegetable farm in the city, The Palace Hotel Kota Kinabalu is one of its kind. This eco-friendly property is the only certified Green Hotel in the city center and offers free daily scheduled shuttle service to nearby major shopping malls and the popular Sunday local market. Karamunsing Shopping Complex is directly opposite of the hotel. Each guest room is comfortably fitted with a satellite flat-screen TV, complimentary WiFi access and sealed water glass bottles. The en suite bathroom comes with a shower and a hairdryer. For guests’ comfort, complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request. Breakfast buffet is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specialises in Italian, Malaysian cuisines and other Asian favourites, cooked in an open-kitchen with pool and forest view seating. Guests can exercise at the gym, enjoy the steam rooms and take a leisure walk in the vegetables and herbs garden. Other facilities on site include a convenience shop, an award-winning Jari Jari spa and a karaoke lounge. Staffs at the 24/7 reception are happy to assist you with laundry and babysitting services at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities. The Palace Hotel Kota Kinabalu is 3.2 km from Sabah Museum, while Jesselton Point is 4.6 km away. Kota Kinabalu International Airport is 10 km from the property. We speak your language!
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What's around The Palace Hotel Kota Kinabalu

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No 1 Jalan Tangki, Karamunsing, , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88100
Exterior The Palace Hotel Kota Kinabalu
Bedroom 2 The Palace Hotel Kota Kinabalu

Discover More About The Palace Hotel Kota Kinabalu

Boasting its own surrounding tropical forest and a self-managed organic vegetable farm in the city, The Palace Hotel Kota Kinabalu is one of its kind. This eco-friendly property is the only certified Green Hotel in the city center and offers free daily scheduled shuttle service to nearby major shopping malls and the popular Sunday local market. Karamunsing Shopping Complex is directly opposite of the hotel.

Each guest room is comfortably fitted with a satellite flat-screen TV, complimentary WiFi access and sealed water glass bottles. The en suite bathroom comes with a shower and a hairdryer. For guests’ comfort, complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request.

Breakfast buffet is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specialises in Italian, Malaysian cuisines and other Asian favourites, cooked in an open-kitchen with pool and forest view seating.

Guests can exercise at the gym, enjoy the steam rooms and take a leisure walk in the vegetables and herbs garden. Other facilities on site include a convenience shop, an award-winning Jari Jari spa and a karaoke lounge. Staffs at the 24/7 reception are happy to assist you with laundry and babysitting services at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities.

The Palace Hotel Kota Kinabalu is 3.2 km from Sabah Museum, while Jesselton Point is 4.6 km away. Kota Kinabalu International Airport is 10 km from the property.

We speak your language!

All facilities in The Palace Hotel Kota Kinabalu

Swimming Pool The Palace Hotel Kota Kinabalu
Swimming Pool
Fitness Center The Palace Hotel Kota Kinabalu
Fitness Center
Functional Hall The Palace Hotel Kota Kinabalu
Functional Hall
Accommodation Services The Palace Hotel Kota Kinabalu
Accommodation Services
CleanAccommodation The Palace Hotel Kota Kinabalu
CleanAccommodation

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Outdoor pool

General

  • AC
  • Non-smoking room
  • Swimming pool

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Bar

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • Shops

Accommodation Policy & General Information in The Palace Hotel Kota Kinabalu

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

As part of our ongoing commitment to enhancing guest experiences, we are excited to announce that Tangerine Restaurant will undergo a significant renovation starting from immediate effect until July 31st 2024. This renovation will encompass various aspects of the restaurant and main kitchen, including its interior decor, amenities, and overall ambiance. During this period of renovation, we understand the importance of continuing to provide exceptional dining experiences for our guests. To ensure uninterrupted service, Tangerine Restaurant will be temporarily relocated to the lower ground poolside area of our hotel. We greatly appreciate your support and understanding during this transition period. Should you or your clients have any questions or require further information, please do not hesitate to contact us at +6013 868 1589.

Additional Policy

As part of our ongoing commitment to enhancing guest experiences, we are excited to announce that Tangerine Restaurant will undergo a significant renovation starting from immediate effect until July 31st 2024. This renovation will encompass various aspects of the restaurant and main kitchen, including its interior decor, amenities, and overall ambiance. During this period of renovation, we understand the importance of continuing to provide exceptional dining experiences for our guests. To ensure uninterrupted service, Tangerine Restaurant will be temporarily relocated to the lower ground poolside area of our hotel. We greatly appreciate your support and understanding during this transition period. Should you or your clients have any questions or require further information, please do not hesitate to contact us at +6013 868 1589.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Palace Hotel Kota Kinabalu
150
Number of floors in The Palace Hotel Kota Kinabalu
6
Another facilities in The Palace Hotel Kota Kinabalu
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in The Palace Hotel Kota Kinabalu

What are available facilities at The Palace Hotel Kota Kinabalu?
There are top facilites at The Palace Hotel Kota Kinabalu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Palace Hotel Kota Kinabalu?
The standard check-in time at The Palace Hotel Kota Kinabalu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Palace Hotel Kota Kinabalu provide breakfast?
Yes, The Palace Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Palace Hotel Kota Kinabalu

8.7
Very Good

From 193 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about The Palace Hotel Kota Kinabalu
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Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Soundproof (1)
Bedroom (1)
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Traveler Reviews The Palace Hotel Kota Kinabalu

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Customer reviews

M***d
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10.0

/10

Reviewed 29 week(s) ago

The best. The greatest. The best. The cheapest.
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SURYATI B. S.
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9.7

/10

Reviewed 164 week(s) ago

Large hotel, comfortable, clean. Staff friendly
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Accommodation's Reply
15 Feb 2022
Dear Ms Suryati, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a relaxing and memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours sincerely, The Palace Hotel Management
Jessel J.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 176 week(s) ago

Room looked exactly as described: Standard Twin Room (No window)-Room only. Free wifi provided. Located at basement floor.

1 people find it helpful

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Roselind A. B.
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9.4

/10

Reviewed 246 week(s) ago

Come back for anniversary with my family.. most pleasant palace, strategical and nice view

1 people find it helpful

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Roselind A. B.
icon-Family
Family
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10.0

/10

Reviewed 264 week(s) ago

My family and I had the most pleasant stay here. We would like to come again for another vacation this year.. highly recommended to everyone.. friendly staff especially counter courtesy and security
+3

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Norafizah
icon-Business
Business
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8.5

/10

Reviewed 266 week(s) ago

Im very satisfied with this hotel

1 people find it helpful

PATRICIA S. M.
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9.6

/10

Reviewed 267 week(s) ago

Best of all. The air conditioner is not very good.
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JEREMIAS D. B. P.
icon-Backpacking
Backpacking
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10.0

/10

Reviewed 267 week(s) ago

Ideal hotel, I will always stay at this hotel
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Flora S.
icon-Business
Business
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9.7

/10

Reviewed 268 week(s) ago

comfy,super clean..highly recommended

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Badariah B. D.
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9.4

/10

Reviewed 273 week(s) ago

They upgraded my room to superior. 😍. The room was spacious and comfortable. The breakfast was beyond my expectation. Definitely gonna stat here again. ⭐⭐⭐⭐

1 people find it helpful

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JOVETTA E.
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Business
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10.0

/10

Reviewed 274 week(s) ago

Very good service, staff very friendly, fast action, clean, beautiful.

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ANDREAS A. J.
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Business
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8.5

/10

Reviewed 275 week(s) ago

My actual booking was a room with no window. Surprisingly, they assigned a room with window for me. Wow. How generous. Breakfast ? Awesome. Perhaps you could add some Danish pastry next time?

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Andi M. A. M.
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Family
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10.0

/10

Reviewed 276 week(s) ago

we love it! exclusive location. free parking. swimming pools and friendly staff

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Andi M. A. M.
icon-Business
Business
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9.7

/10

Reviewed 279 week(s) ago

We always love to stay here. Feeling safe and children friendly! Free parking as well!

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larisa
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 291 week(s) ago

Quite satisfactory with a room that is spacious enough for two at an affordable price, it's just coffee, creamer and others are not refilled even though we stayed 3 days 2 nights. But it is quite replaced with a very delicious breakfast dish and full of variation dishes. Pool and gym facilities are also great. Recommended anyway.
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1 people find it helpful

Wilson A.
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Business
icon-origin-TRAVELOKA

6.6

/10

Reviewed 293 week(s) ago

Approximately 1 - 2 A.M DBKK was collecting garbage and it was so noisy that I can hear the lorry's engine from the outside. Need to improve room sound proofing especially on the window's room itself, sound from the outside was so loud that I can hear the tour bus engine that was doing drop and pick up passengers infront of the hotel lobby from the room.
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Widatulhanan Binti Baharudin
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Shopping and Culinary
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9.4

/10

Reviewed 293 week(s) ago

Quite complete, though the windows xde but the room atmosphere is great, will come again.
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Norfazirah B. D.
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10.0

/10

Reviewed 293 week(s) ago

A great place to stay. Breakfast was good. A clean room.

1 people find it helpful

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Raymond b. I.
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Family
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8.5

/10

Reviewed 300 week(s) ago

Satisfactory stay. Will come again.

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Desmond F.
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9.0

/10

Reviewed 301 week(s) ago

I been here plenty of time and always satisfy me with its service. Very professional.

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Bedroom 4 The Palace Hotel Kota Kinabalu

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