The Ritz-Carlton, Kuala Lumpur

9.0
/10

Exceptional

101 reviews
In the Area
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168 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Ritz-Carlton, Kuala Lumpur is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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168 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Lobby The Ritz-Carlton, Kuala Lumpur
Exterior 2 The Ritz-Carlton, Kuala Lumpur

Discover More About The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur: A Luxurious Retreat in the Heart of Malaysia's Capital

The Ritz-Carlton, Kuala Lumpur, is a beacon of luxury and sophistication nestled in the vibrant cityscape of Malaysia's capital. Known for its impeccable service and opulent accommodations, this prestigious hotel offers an unforgettable experience for both leisure and business travelers. Whether you're in Kuala Lumpur for a short visit or an extended stay, The Ritz-Carlton provides a sanctuary of elegance and comfort.

Facilities

The Ritz-Carlton, Kuala Lumpur, is renowned for its extensive range of facilities designed to cater to the needs of every guest. The hotel boasts a variety of amenities that promise a comfortable and memorable stay.

  • Luxurious Accommodations:

    The hotel offers elegantly furnished rooms and suites, each equipped with modern amenities, plush bedding, and stunning city views.
  • Spa Village:

    Indulge in a rejuvenating experience at the award-winning Spa Village, offering a range of treatments inspired by ancient healing traditions.
  • Dining Options:

    Savor exquisite culinary delights at the hotel's fine dining restaurants, which include Chinese, international, and local cuisines.
  • Fitness Center:

    Stay active during your stay with access to a state-of-the-art fitness center equipped with the latest exercise machines.
  • Swimming Pool:

    Relax and unwind at the outdoor swimming pool, surrounded by lush greenery and offering a tranquil escape from the bustling city.
  • Business Center:

    The hotel provides a fully equipped business center, complete with meeting rooms and high-speed internet access, to cater to corporate guests.
  • Event Spaces:

    Host your events, conferences, or weddings in the hotel's elegant and versatile event spaces, supported by a dedicated events team.

How to Get There Using Public Transportation

Reaching The Ritz-Carlton, Kuala Lumpur, is convenient with the city's efficient public transportation network. Here are some options for getting to the hotel:

  • By Train:

    Take the KLIA Ekspres from Kuala Lumpur International Airport (KLIA) to KL Sentral, the city's main transportation hub. From KL Sentral, you can take a taxi or use the MRT to reach the hotel.
  • By MRT:

    The nearest MRT station to the hotel is the Bukit Bintang station. From there, it's a short walk or taxi ride to The Ritz-Carlton.
  • By Bus:

    Several bus routes connect to the Bukit Bintang area, making it easy to reach the hotel from different parts of the city.

Nearest Restaurants

The Ritz-Carlton, Kuala Lumpur, is surrounded by a plethora of dining options, offering a diverse range of cuisines to satisfy every palate. Here are some of the nearest restaurants:

  • Marini's on 57:

    A rooftop restaurant offering Italian cuisine with breathtaking views of the Petronas Twin Towers.
  • Jalan Alor:

    A famous food street known for its wide array of local street food and vibrant atmosphere.
  • Bijan Bar & Restaurant:

    Specializes in traditional Malay cuisine, served in a contemporary setting.
  • Din Tai Fung:

    Renowned for its delicious Taiwanese dishes, especially the xiao long bao (soup dumplings).
  • Hakka Restaurant:

    Offers authentic Hakka Chinese cuisine in a family-friendly environment.
  • El Cerdo:

    A popular spot for pork dishes, featuring a menu inspired by European and Asian flavors.
  • Opium KL:

    An Asian fusion restaurant with a unique interior and a menu that blends traditional and modern flavors.
  • Troika Sky Dining:

    A collection of upscale restaurants offering a variety of cuisines with panoramic city views.

Nearest Attractions

Exploring Kuala Lumpur is a delight, with numerous attractions located near The Ritz-Carlton. Here are some must-visit spots:

  • Petronas Twin Towers:

    Iconic skyscrapers offering an observation deck with stunning views of the city.
  • Kuala Lumpur Tower:

    A communication tower with a revolving restaurant and observation deck.
  • Batu Caves:

    A limestone hill featuring a series of caves and cave temples, known for its Hindu shrines.
  • Central Market:

    A cultural landmark offering local handicrafts, souvenirs, and artwork.
  • Merdeka Square:

    A historical site where Malaysia declared independence, surrounded by colonial-era buildings.
  • KLCC Park:

    A beautifully landscaped park with walking paths, a lake, and a children's playground.
  • National Museum of Malaysia:

    Offers insights into the country's rich history and cultural heritage.
  • Chinatown (Petaling Street):

    A bustling area known for its vibrant night market, street food, and shopping.

Nearest Shopping Mall

For those who love shopping, The Ritz-Carlton, Kuala Lumpur, is conveniently located near several premier shopping destinations:

  • Pavilion Kuala Lumpur:

    A luxury shopping mall featuring high-end brands, dining options, and entertainment facilities.
  • Suria KLCC:

    Located at the base of the Petronas Twin Towers, this mall offers a mix of international and local brands.
  • Lot 10 Shopping Centre:

    Known for its trendy fashion outlets and a variety of dining choices.
  • Fahrenheit 88:

    A fashionable mall with a focus on young and trendy brands.
  • Starhill Gallery:

    Offers a luxurious shopping experience with a curated selection of designer labels.

In conclusion, The Ritz-Carlton, Kuala Lumpur, is not just a place to stay but a destination in itself. With its luxurious amenities, strategic location, and proximity to some of Kuala Lumpur's best attractions, restaurants, and shopping malls, it promises an exceptional experience for all its guests.

All facilities in The Ritz-Carlton, Kuala Lumpur

Bar, Cafe and Lounge The Ritz-Carlton, Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, Kuala Lumpur
Swimming Pool
Fitness Center The Ritz-Carlton, Kuala Lumpur
Fitness Center
Functional Hall The Ritz-Carlton, Kuala Lumpur
Functional Hall
Common Space The Ritz-Carlton, Kuala Lumpur
Common Space

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops

Transportation

  • Car rental
  • Limo or town car service

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Ritz-Carlton, Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Smoking

Smoking is allowed only in the designated smoking area.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Ritz-Carlton, Kuala Lumpur
365
Number of floors in The Ritz-Carlton, Kuala Lumpur
20
Another facilities in The Ritz-Carlton, Kuala Lumpur
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in The Ritz-Carlton, Kuala Lumpur

What are available facilities at The Ritz-Carlton, Kuala Lumpur?
There are top facilites at The Ritz-Carlton, Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Kuala Lumpur?
The standard check-in time at The Ritz-Carlton, Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Kuala Lumpur provide breakfast?
Yes, The Ritz-Carlton, Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Ritz-Carlton, Kuala Lumpur

9.0
Exceptional

From 101 reviews

Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

8.7

Location

9.4

Service and Facilites

9.4

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Staff Friendliness (3)
Ambiance (3)
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Traveler Reviews The Ritz-Carlton, Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 15 week(s) ago

The staff were very kind and any questions I had were answered immediately. Everything about the double suite room was excellent. There were no problems with the hot water in the shower or bath. The Wi-Fi was fast and stress-free. The breakfast had a wide variety of food, from Malaysian to Japanese, and the drinks were also plentiful, including freshly squeezed juices. There were no problems with small children, including a one-year-old. The location is a little off the main road, about a five-minute walk, so it is unsafe for a woman to be alone at night. On a positive note, it is a quiet location.
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K***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 18 week(s) ago

The experience at the reception was not satisfactory because the staff skipped us while in queue and talked to ones behind us to proceed check-in. Other than that we really enjoyed the whole stay especially at the club lounge.

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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 23 week(s) ago

Perfect stay for my family of 4 and my mum. Will definitely be back.

1 people find it helpful

A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 28 week(s) ago

Great hotel. Deluxe vacation quality. Very spacious and functional room. Comfortable bed. Highly recommended

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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 29 week(s) ago

Excellent hospitality 👍🏻. Next trip will be here again.

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fara a. l. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 31 week(s) ago

Very warm hospitality, thanks to sultan and ziad for make me surprise at the room 🙏🏻🙏🏻🙏🏻. The place is very strategic near to shopping and klcc tower, pavilion, suria, etc. The room in more good than my ecpectation ❤️❤️❤️ must stay here again when in Kuala Lumpur? Don't forget to follow my Instagram @fibuladeleon_Thank you
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Deni
icon-origin-TRAVELOKA

8.5

/10

Reviewed 50 week(s) ago

Excellent service, staffs are very helpful.

1 people find it helpful

Wilson G.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 53 week(s) ago

Always stay here when I go to Kuala Lumpur.

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Sherly
icon-origin-TRAVELOKA

9.7

/10

Reviewed 68 week(s) ago

Ritz Carlton is the best hotel ini Kuala Lumpur. All the staffs are humble, kind and helpful. The room is very comfortable and the food is great. I surely will come back to Ritz Carlton again.

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Arry P.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 76 week(s) ago

Location is okay, staff is very helpful, rooms are big.
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Nely
icon-origin-TRAVELOKA

9.4

/10

Reviewed 103 week(s) ago

Nice, cozy and spacious room. White and clean hotel. Walking distance to Shopping Centers even though hotel location is not in the main road, but there 's indoor access through Marriott. Elevator to the room is on different floor and different side of the lobby hotel.

2 people find it helpful

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Elizabeth S.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 103 week(s) ago

Classic hotel. Short ceilling but nice hotel, breakfast also good.

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Lisa V.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 103 week(s) ago

great! I love the service, ambiance, the foods, facilities, everything is clean and classy, the check-in and check-out process is also very fast, you can leave your luggage too because you check out at noon and happen to have a night flight, so you can walk and shop around the hotel first the location is very strategic near the Pavilion Mall shopping center, Starhill, Fahrenheit, Sephora, Uniqlo, DonDon Donki, and others. You don't need to go out, just walk from this hotel, there is an indoor bridge (a beautiful alley like a gallery) that directly connects to Starhill Gallery and JW Marriott, and the location is also close to KLCC & Petronas, just take a grab, it's only around 5-8 RM. 🤭💖
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2 people find it helpful

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Yudi A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 106 week(s) ago

Nice place for one night stay, bed comfy and good breakfast Also, Room super clean.

1 people find it helpful

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Norani B. M.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 145 week(s) ago

I enjoyed my stay. Convenient and near Pavilion mall and at bukit bintang. Staff were polite and pleasant. Room were clean. Will come back.

1 people find it helpful

Njiauw J.
icon-origin-TRAVELOKA

5.9

/10

Reviewed 146 week(s) ago

We are big family with 51 persons who stayed in The Ritz Carlton for 2 nights. We had worse experience on arrival. When we arrived with 2 busses, the staff rejected and underestimate us, with arogan said that this is the Ritz Carlton and they didn't any reservation for us (without checked and asked first). When I showed my booking confirmation then the staff allowed us enter the hotel but without apologize! What kind of The Ritz Carlton Hotel is it? We stayed at many The Ritz Carlton Hotel and we had a great experience. That's why we chose to stay in Kuala Lumpur. We really disappointed and offended. And we decided not to stay at another branch and all over the world! After checked in, the Duty Manager came to my room and explained that the staff didn't mean it and apologize. The day after The Resident Manager called me to apologize. We hope this bad experience will never ever happen again to other guest.
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4 people find it helpful

Accommodation's Reply
13 Jul 2022
Dear Ms Janti, We are very sorry that there had been these unpleasant experience for you during your stay recently with us. We hope that all of those are ironed out with our Residence Manager and we would like to assure you that we take this experience of yours very seriously and had been carrying needed training steps since then. We wish that we will have the opportunity to welcoming you again, at The Ritz-Carlton, Kuala Lumpur and by then, to present you the best in all of us here in the near future.
Nilam
icon-origin-TRAVELOKA

9.7

/10

Reviewed 155 week(s) ago

Great location, tge breakfast was good, lovely staff, big room and big bathroom, I love it.

4 people find it helpful

Bianca T. N.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 157 week(s) ago

A very good hotel. The room is spacious and clean. The service os very great. A very recommended hotel to stay when you are in Kuala Lumpur.

2 people find it helpful

Srie R. E.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.4

/10

Reviewed 273 week(s) ago

It was a really pleasent stay. The services and the facilities were very good. I really enjoyed my stay there. Would love to come back again in the future.
+5

1 people find it helpful

Marisha M.
icon-Medical
Medical
icon-origin-TRAVELOKA

9.3

/10

Reviewed 284 week(s) ago

Booked a one bedroom suite and got upgraded to a three bedrooms because I have a toddler staying with me. Should have been a two bedroom but the room was not ready yet. Cookies delivered in the afternoon and a 24hr butler service was very nice to have. Though the breakfast selections was not very much to choose from.

3 people find it helpful

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Bedroom 4 The Ritz-Carlton, Kuala Lumpur

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