★★★★★ Double Gem hotel staff were friendly and the service was very family-like. It was a memorable trip to El Nido.

Very beautiful property and friendly staff

All of the staff was very friendly and accommodateing

A very nice stay. The scenerum is absolutely georgeous, but make sure you get a room with Ocean view. The other side of the hotel is facing the main street, and you will be sorry, you did not paid that little bit extra. The staff is so sweet and helpful, the bar and the restaurant is nice (the bartender is such a cool guy :-) ) and take note the beakfast is included in the price. Only really bad thing is the AC is somewhat loud, and you need to choose between a chilles room or a loud room. It’s not a big deal, bur you should be prepared. We will definitely be back 👍

Magnificent views. Lovely staff. Under no circumstances book a street side room. Very noisy and ultra small. Beware you need to shower at night. Cold water in the mornings. Breakfast adequate. Restaurant ,shocking. Evening Margaritas fantastic for the price .Staff very friendly. Be aware u cannot book to your room. Cash only If we were to return would book ocean side room with the great views Great pool.

The service, the view and the hotel are all amazing. The food needs to be improved a little. And the computer system has to be established.

The people were over the top! Super friendly and very helping! The pool is amazing, beds comfy and the view amazing! We have a king bed balcony view. That is the best beach as well. The breakfast isn’t the best but can make it work…..GREAT sunset!!

An amazing place that's right on the ocean. The staff is super friendly and remembers everything about you and your preferences. It truly goes above and beyond with service and food. The views are spectacular, especially the sunsets. Their breakfast only included 2 people and charged an additional 500php per person. So that was a little pricey considering the breakfast costs in other places close by. They also charged for shuttle service back to Puerto Princessa where some hotels we found out offer shuttle service included with stay.

We like the restaurant view and the pool. But everything else is disappointing. The room is dark, small and outdated. The breakfast was not good and there were flies everywhere. Make sure you get an ocean view room otherwise it is not worth staying here.

Bathroom was dirty and smelled like mildew and pee for the price it was bad choice and the beach front is not really a beach

My husband and I booked this property in advance. We traveled all the way from San Francisco, California first to Taipei. When we landed, we were told that the Manila airport and El Nido was closed due to a volcano explosion. We contacted this hotel to ask for a refund or credit and instead of working with us, they completely robbed us of our hard earned $622.00. They wouldn’t accommodate us whatsoever. I would not recommended this place to anybody because you people are totally disrespectful and completely dishonest.

Good location, good pool, nice view but no possibility to swim in the sea. Poor breakfast and not clean enough

Hotel is a bit worn but has the essentials. Hot water, AC, and a safe. Best part of the hotel is view from the pool. Be careful when booking any trips. I booked tour A for which the main attraction is the big lagoon. Unfortunately I was only told when on the boat that we would instead be going to the small lagoon as the tour company didn't secure a slot.

Shower has poor pressure. Bathroom needs more light at mirror above sink. I would suggest for hotel to have a gift shop.

Excellent location for sunsets on Corong Corong beach. Not far from El Nido town as well.

Great stay with really friendly staff! Would totally stay there again when I return to El Nido!

Good location just by the ocean. Only a few minutes to town with a tricycle. Nice views from the pool. Friendly staff. Booked a room with balcony and ocean view - Not what we got. After a long discussion with the management we stayed in the correct room only 3 out of 5 nights.

Great location with awesome view from pool. Nice beach restaurant and bar next door.

Friendly staff, great breakfast and super close to town and island tours. Was there off season so it was slow, but would recommend to others!

Expedia is partly liable for this bad review since according to them, features of this hotel comes with the following: 1. 24/7 Room Service 2. Massage on-site 3. Spa I spent a huge amount of money booking my stay here due to the amenities mentioned above. But when we arrived at the hotel, none of these exist. I was ok with it by sending a masseuse to our room, but staff said that this is not allowed. I asked them if we can bring food inside our unit since there’s no room service, — also not allowed. We upgraded to a cottage because our room is sooo small so I paid up front for two nights, but the night shift staff continued to harass me for payment. The disappointment continues when found our cottage is infested with ants. We also notice a sign in front of the hotel that they recently failed to comply with their water/sewer system — Which makes total sense because my daughter got sick in our 2nd day for drinking their ice. She was puking and had diarrhea for 4 days. This hotel is also away from the nearest town so you will need to ride a tricycle just to buy meds and necessities. The breakfast lady is also rude asking for an extra payment of 500 pesos for my daughter before meal (we are 3, and only 2 people are free) The worst is when my friends arrived around 10AM from the airport, we asked to be served but this lady said ‘we are closed because we are eating right now’ ((staff of 8 people eating in a huge table) DON’T BOOK THIS HOTEL! THERE ARE BETTER ONES!