The staff are awesome, the place is OK, all complete with kitchen supplies, appliances and utensils, but some things to improve on so they can be great: the toilet flush was not working, the shower curtain is dirty, the hot water machine did not work, as soon as its turned on, there was leaking. The blanket and pillow smelled like perfume like someone used it. Not sure if they were washed after use. So I used my own blanket to cover. It would be great if they had a scale to weigh luggages as maybe mostly they have travelers as guests and may find it useful. Damaso was very helpful. Overall, I rate it as 3/5.