A disappointing experience for a 4-star hotel My experience at the Oca Hotel in Porto was, unfortunately, far below expectations for a hotel that claims to be 4 stars. Upon entering the room, I was shocked to find a dirty piece of paper on the bathroom floor, which immediately raised serious concerns about the cleanliness of the place. Another major issue was staying on the first floor, where the noise from the air conditioning machines in the hallway made it impossible to have a peaceful night. The constant noise made it unbearable, and we had to request a room change as staying there was not feasible. However, even after switching rooms, the poor sound insulation remained an issue. We could clearly hear the guests next door taking showers and the footsteps of people walking in the room above, which significantly affected our rest. The most unpleasant episode occurred at the hotel's restaurant. One evening, we decided to dine there but had to wait over an hour to be served, even though there were available tables. The staff was clearly understaffed: a single employee was overwhelmed, trying to handle a large group of guests in addition to other customers. He was visibly exhausted and confused, which led us to even offer a tip out of sympathy. This lack of organization was frustrating and unacceptable for a hotel of this standard. Breakfast brought another odd situation: whenever the kitchen door opened, loud music could be heard coming from inside. This kind of informal and noisy environment further contributed to the impression of carelessness, completely at odds with the tranquility and sophistication one would expect from a 4-star hotel. In summary, despite the staff being polite, the hotel suffers from significant issues with cleanliness, soundproofing, and organization. Moreover, the overall atmosphere feels far below the advertised standard. I would not recommend this hotel to anyone looking for a quiet and high-quality stay in Porto.

We had the pleasure of staying at this hotel for two nights, and the experience was exceptional. Our room was not only impeccably clean but also incredibly cozy, making it the perfect place to relax. The balcony added a lovely touch, offering a peaceful space to unwind. One of the standout features of the room was the modern shower, which was both stylish and enjoyable to use. The breakfast was delightful, offering a wide selection of high-quality options, consistent with what you’d expect at a hotel of this caliber. However, what truly sets this hotel apart is its staff. They were consistently polite, attentive, and incredibly helpful, treating us with the highest level of respect and kindness. Their warm hospitality made our stay feel even more special. We already thinking about booking the same room again for the next time.

It’s a great place to stay! The staff is super friendly and helpful. They also serve a delicious breakfast with traditional Portuguese treats.

The good: - The staff is extremely attentive and will do everything in their reach to meet your demands - The rooms are clean and spacious - Conveniently located next to the trains station but faraway from the city center The not so good: - The bed is extremely soft and the linens are a bit harsh. - The bathroom get flooded from the water in the shower - You can start to see the use of the bedrooms - Breakfasts lacks in variety - Overall it is expensive for what you get

Stayed 2 nights with a group of 10. Good location for access to centre of Porto. 5 min walk to subway or 30 - 40 min walk. Area surrounding hotel is a little run down.