A beautiful hotel with stunning views, in a nice location. It was nice and quiet, although it was the middle of November, so not peak season. Our room was a good size, very comfortable, and clean, as was the whole place. We were bed and breakfast, and the breakfast selection was decent and of good quality. The staff were all friendly. I'm sure that we will visit again in the future, as there's lots more to do and see in the area. There are lots of good restaurants within walking distance, but some of the roads are quite steep to walk up. Funchal isn't far away and is a nice place to stroll around and grab a drink or some food.

We had a wonderful stay here while visiting Madeira.Perfect location, close to great restaurants, in an area that is easily walkable close to the sea. The staff were the highlight as they were always friendly and accommodating. Very knowledgeable and gave us great advice with our touring and restaurant selection. Would highly recommend for cleanliness, location and hospitality. The breakfast was fabulous and the views were great. Looking forward to returning next year !

A perfect stay for our first time in Madeira. The location on the seafront promenade was outstanding, we had beautiful views from our hotel room too. The hotel felt the right size, not enormous; friendly and all the staff we encountered were so helpful and warm. Our family enjoyed the outside swimming pool - even in Feb. We loved this time in Madeira and will definitely return.

When we arrived to the hotel reception was cold, but on point. We got a room which had a noticeable smoke smell. We kept balcony doors opened all night, but the smell did not disappear. Later, I got a survey via email and wrote about this. To my surprise, I got contacted by client experience manager and she offered us another room. That room was good. Overall we had a pleasant stay. Breakfast is plentiful - fruits, yogurts, pancakes, pastries, sausages, omletes and etc. We encountered only small things - ants next to juices and sour milk once. Except that all was perfect. We did not use restaurant, so cannot comment on the lunch or dinner. However, room service offers were interesting, but food was below average - a big disappointment for us. We tried it twice, both times no good. Location of the hotel is wonderful. Next to many restaurants and shopping center just on the other side of the street. If you come by car you can park it in the secure parking for 4eur per night. I would definitely return :)

If you love the ocean, staying in the duplex suite should be on your bucket list. This is one of the most spectacular rooms I've stayed in in the world. I had been pretty disappointed with high-end hotels in Madeira (many of them feel like a retirement home that might have been nice thirty years ago...) But this is different. A stunning stay at an absurdly good value. Highly recommend.