The rating when I booked this holiday had dropped by the time we got there and the holiday did not live up to my expectations. One bed side light was dodgy with its connection so we didn’t use it and the other one didn’t have a lead long enough to reach the socket! Asked on arrival for this to be fixed, 4 nights later no difference. Drink service whilst friendly was slow. Cold drinks are collected by the staff from a fridge not in the bar area. The coffee machine is very slow, especially for that much needed boost before the 5.30 am Safari, we didn’t bother in the end. Asking for simple information re pick up and when we had to be out of our room was like a closely guarded secret. Only on my 3rd request was I informed. Loved the game drives but it was luck of the draw if your driver was more communicative or not. Tripped on my way back from dinner as at the top of the stairs the decking had been cut away, with no light in this area, I fell on all fours and have badly grazed knees and shin. Staff very kindly cleaned and dressed my wound. Another guest also fell on the same spot and hurt her hand. Perhaps this could be addressed quickly before a broken limb occurs. No mention was made of a trip to their sister hotel re a gift shop. I would have loved to have been offered this.

Five stars aren't enough! From the moment we arrived at the lodge, we experienced nothing but excellence! Kelly welcomed us with orange juice and a refreshing, wet cloth with lemon essence. All of the staff were friendly, helpful, and genuinely kind. The room was everything I expected. It was clean, there was a mini fridge in the room, indoor bathtub and outdoor shower. The chefs created delicious meals for breakfast, lunch, and dinner and I enjoyed eating some things I'd never tried before. The two safaris per day were amazing and both our guides/trackers were incredible. My husband and I have already decided we will be coming back. Thank you Vuyani for an unforgettable trip!

Las instalaciones están muy bien . El servicio es excelente. En cuanto a los safaris estuvieron muy bien aunque me larece que hay pocos animales en la reserva ya que siempre tardamos en encontrarlos

El personal es simplemente maravilloso y todos con las mayor disposición de q te sientas como en casa

Nossa estadia foi perfeita! Eu e minha esposa ficamos hospedados no hotel para comemorar nosso aniversário de casamento e fomos extremamente bem atendidos por todo o staff do hotel. Os games foram fantásticos, com o ranger Uyai e o tracker Chris se esforçando em cada saída para vermos todos os animais possíveis. Faço uma menção especial à hostess Chantelle que foi incrível, nos ajudando com nosso carro que “morreu” quando iríamos voltar para Joanesburgo, em plena 4h00 am. Ela, literalmente, nos salvou. Esperamos voltar um dia!