Astar Hotel

This stay was part of a family and friends adventure for a child's birthday as well as a couple of first time visitors to Jeju. We had a good time. The location was further away from the city than we have stayed before which came with the benefit of fewer tourists, however, it also meant it took us longer to get places. When we checked in, one of the meal cards for the second room was missing, however, when we asked for it, it was quickly corrected. Staff speak multiple languages, so communication was easy. The breakfast was really tasty and convenient. There were a variety of options to suit a variety of taste preferences. There were a couple of weddings in the hotel during our stay which was fun to witness - changing of the couple's posters in the lobby. The hotel was very clean and the rooms were spacious. The beds could have been more comfortable for us - however, they were fine for the length of time and the purpose we were there. I would like to have had heavier blankets available. The shades were useful for blocking light which let us sleep just a little later. The staff were kind overall. We asked to use a table in the cafe at the end of the day to play a card game and were told we could not, and the staff did not suggest an alternative even when asked. Staff could have been more helpful in that regard. We ended up playing on the floor in one of the rooms for our group. The hotel was close to several restaurants and to bus stops.

I enjoyed my stay. The housekeeper/maid was awesome...ensured that my room was clean and comfortable; I didn't have to ask...she was exceptional and made my stay relaxing and comfortable...provided peace.

We enjoyed our stay at Astar Hotel. The facility is clean and comfortable and staff were very friendly. Would recommend!