Hotel Aura

Stayed 4 nights and really enjoyed the neighboring area fir restaurants and coffee shops and also for shopping fir general items too.

It was great. I had to book last minute and theyvwere very accomadating. The staff was very helpful.

Excellent

Excellent all around. Perfect for what we wanted and close to everything we needed.

The staff here were wonderful. The room was clean and bright and the price is right. We would for sure stay here again if returning to Ansan

A nice, clean, spacious room and the staff were amazing

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We travelled as a big group. Some rooms were booked for 2 persons but there was only one towel provided in each room. When we asked for more towels, the front desk rudely told my friends that our group asked for too many towels. We also felt quite unsafe due to two things. There is a light outside the room at the door which would indicate whether there was a key card slotted into the mains which would then indicate if there was anyone in the room. This could potentially be a safety issue as others would know your whereabouts. The second thing was that one of our group members were wrongly issued the master keycard. We realised this because she accidentally used the card for another room and the door opened. We tried the card on the other rooms and it worked. We feedback to the front desk and asked for the correct key card. When we collected the supposed new key card, the card could still open all doors. It was quite difficult to get taxis to go to Hanyang uni Erica campus, which was our main reason for staying at this hotel. We thought that the proximity to the campus is a plus point. However due to the short distance, many taxis including kakao refused the job. This is out of the control of the hotel but would just like to bring to your attention in case you are thinking of staying here for easier travel to the campus. Having said all these negative points, the rooms are very spacious and clean. Most of the staff were nice and helpful.

The location not good. Taxi driver not willing to come. Security of hotel is not good, one of room card can open all rooms. Breakfast is not good.

We stayed at Hotel Aura for a total of 4 nights and it was an okay experience, not outstanding. Some of the staff members were kind and helpful. A few of them were not fluent in English, but it’s not an issue in my opinion. We were able to communicate using Google Translate. We picked a plan with Expedia in which only one free breakfast/day was offered per room and we paid for the second one (we’re a couple) upon check-in. As we didn’t receive any receipts, it was a hassle to pick up our vouchers every morning at the reception and having to explain that we had already paid for it. :/ Pros: the hotel is very close to a subway station; there are tons of dining options nearby. You don’t have to walk much to get to restaurants, coffee shops, drugstores, convenience stores; the size of the room and bathroom was quite impressive if you consider the price point; the hotel, despite being a bit outdated, was very clean! Amenities were also very good! Cons: it is VERY FAR from the main attractions in Seoul. The train ride was over one hour long (one way)! Looking back, it would’ve probably been better off spending a bit more money and staying at a closer accommodation to downtown Seoul; the breakfast buffet was exactly the same every morning. No variation whatsoever. At times, the food seemed preheated from the day before. :/ The area around the hotel was quiet, but sketchy. If traveling with children, you’d be better off skipping it.

The room was great. The location was nearby shops and restaurants so convenient. I would definitely stay there again. The price was decent too.

Hotel have friendly staff. Also is surrounded by many good restaurants.

The customer service is great. The breakfast is good. The room is clean and amenities have cover most needs.

The room was comfortable and clean, decor is a little dated but the room was well appointed and spacious.

it was really great, there were more necessities they provided than I expected. Overall our stay was really really nice and comfortable, just that there weren't a lot of things to do around the area. The wifi wasn't really strong as well.

Great service friendly staff

Staff and hotel was great

We had a great stay. Bed was firm but comfortable, pillows were awesome, huge bathroom with separate shower and tub was great for the kids, breakfast service was delicious, and all the staff were friendly and helpful. Would definitely stay here again!

very helpful hotel staff. good location. good size room. free laundry service. free breakfast. although breakfast can be improved.

The front desk is not so accomodating