Hotel Toscana

Hotels
6.6
/10

Pleasant

518 reviews

What Guests Say About Their Stay

Lori
10.0
/ 10
Everything is within walking distance from this property. The directions for the washer and dryer need to be updated. We did one load of laundry and it took 5 hours to wash and dry.
Kislay
10.0
/ 10
We totally loved our stay at the hotel. Room and amenities were just as mentioned at the time of booking.
In the Area
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Jungfraustrasse 19, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800

Main Facilities

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WiFi
Elevator
Hotel Toscana is a hotel in a good neighborhood, which is located at Interlaken.
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What's around Hotel Toscana

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Jungfraustrasse 19, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800
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Others 2 Hotel Toscana

Discover More About Hotel Toscana

Location


Hotel Toscana is a hotel in a good neighborhood, which is located at Interlaken.

About Hotel Toscana

Hotel Toscana is the right choice for you who are looking for affordable accommodation in Interlaken.

Hotel Toscana is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel Toscana is a wise choice for travelers visiting Interlaken.

All facilities in Hotel Toscana

Others Hotel Toscana
Others

Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out
  • Front desk
  • Laundry service
  • Tours

General

  • Parking
  • Microwave (shared)
  • Refrigerator (shared)
  • Parking (surcharge)

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Toscana

Important Note
  • Self parking fee: CHF 15.00 per night
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 8 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:30 - Before 11:00
Available rooms at Hotel Toscana
24
Number of floors in Hotel Toscana
3
Another facilities in Hotel Toscana
Luggage storage, Express check-in, Express check-out, Front desk, Laundry service

Frequently asked question in Hotel Toscana

What are available facilities at Hotel Toscana?
There are top facilites at Hotel Toscana such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Toscana?
The standard check-in time at Hotel Toscana is starting from From 14:30 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Hotel Toscana

Traveloka (1)

Other sources (518)

6.6
Pleasant

From 518 reviews

Cleanliness

6.8

Room Comfort

7.0

Location

8.8

Service and Facilites

7.2

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Traveler Reviews Hotel Toscana

Number of reviews per page
20
40
Top reviews
Gianna
icon-Leisure with Friends
Leisure with Friends

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

I walked into my room and there was black hair all over my pillow as well as the other beds, and multiple large stains all over my white comforter. There were cigarette ashes all over the back balcony and they were empty bottles in the shower which told me nobody came in and cleaned the room after the people staying prior. One of the lights did not work and was shattered. The blow dryer was in the bathroom although did not turn on. We are not picky people although are very upset with our stay in this hotel and will not be returning again.
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Craig
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Great location. Poor cleanliness. Room stuffy with mold & leftover items from previous guest.
Katherine
icon-Leisure
Leisure

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

We were in room 101 and there was mold all over the room: on the walls, ceilings, along the baseboards of the floor, in between the bathroom tiles, etc. We had arrived to the hotel around midnight to check in, so by the time we got settled in and noticed the mold, the lobby was closed and there was no one we could tell about the issue. We had no other option of another hotel to go to for the night. In the morning I alerted a staff member when we checked out and she said that she couldn’t do anything because the manager wasn’t in the building. Extremely dissatisfying experience due to the unsanitary conditions of the room. Would not recommend staying here.
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Natalie
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The only thing good about this hotel is its location. It is near Interlaken West station and several bus stops servicing the area between West and East. There are plenty of restaurants and shops within easy walking distance. Now the hotel. The room and especially the bathroom is definitely not like the picture. It is rundown. Although basic the bedroom is ok (it even has usb plug), the bathroom leaves alot to be desired. The toilet seat doesn’t fit or installed right and jostle when u sit. There was mold in the ceiling. The towels were pretty thin. There is no shampoo provided just soap. For the price charged it is so overpriced for this hotel that billed as 3 stars but I would say 2 at best.
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ARUNKUMAR

4.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Not very good and clean and no towels or paper toilet papers in the room
Chris
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I would rate this as 1 step above a hostel. You do have a private room and bathroom but the room is sparse and quite small for 2 people. The bathroom we had was full of black mold spots and the linoleum was lifting. The composite floor in the room had multiple spots that were separating. While some of this is trivial, it does give the appearance of poorly kept hotel. The mattress are a bit thing and uncomfortable. The staff was friendly and willing to accommodate extra pillows and towels but do not expect much more. If you are looking for a place to just sleep, then this is the place for you. If you are looking even moderate comforts then I would look elsewhere,
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Taylah
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

there were stains on the curtains and a big stain that was left on the shower floor. the heater was leaking and did not feel safe to be left on. it felt like the room had barely been cleaned after the last guest. the hotel seemed dirty overall and the elevator felt unsafe to be in. the hotel is in a good area which is why they can charge the prices they do and provide such a mediocre experience for guests. the hotel location was convenient to the city and the staff were nice - however did not have much interaction with them.
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martin
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Staff is very friendly and helpful. Small area for on site paid parking. Located in prime restaurant and shopping area.
Christia
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

This property was run down & not clean. Our shower had mold & mildew. The shower curtain was disgusting. We were afraid to use the shower. We would have checked out but were traveling with a baby & it was inconvenient to move again to another hotel. The property is way too pricey for the product
Alice

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Staff were nice and helpful. room had big windows with a view and was relatively quiet for a large town. very convenient to dining and shopping, train station.
John
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Easy check in. The room was comfortable but wished it had more electrical outlets & convenient light switches. Location was excellent as there were a lot of restaurant options & close to the Interlaken West train station. Nice overlooking the park where the paragliders land. Staff were great & helpful.
Ching
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Booked a room for 2 adults and 2 16-year old girls. Only 3 beds were available although it said it could fit 4 people during booking. Paid additional fee to get an extra bed.
Michael
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

The hotel does not look like the old photos. This hotel seems to be owned by the Chinese restaurant or the Indian restaurant in front of it. The room was fine and fairly clean, the grout on the shower walls needs a going over with a toothbrush, but everything else was fine. The hotel decor and the street it’s located on do not give a Swiss feel. I was disappointed, I wanted to feel like I was in Switzerland. They have feather pillows and comforters with no allergen alternatives.
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Nilesh
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

very old property. old dirty linens and shower curtains. shower area was hardly 2 ft x 2 ft . cannot move in the shower without touching either walls or the shower head. does not have air conditioner. gave old fans to ventilate.
Sherry

4.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Property was not in safe area. Picture on Expedia does not look like hotel. I even asked hotel staff about picture of the hotel and they laughed. Bad smell everywhere. Room was just ok but it was clean.
Patricia
icon-Leisure
Leisure

6.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Very basic and clean hotel. Was perfect for what we needed as a base to explore from.
Verified traveler

4.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Staff were attentive. Unfortunately the room itself smelled of piss and we did not find this out until late at night when we checked in and we didn't want to bother switching because we had a full day ahead of us the next day. Not sure why the bathroom was not cleaned completely.
Scott
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Entry to property difficult to find. Room was clean but outdated. Staff was very friendly and helpful. Bathroom lighting less than average. Shower surround less than average. Beds were ok, but not great. Area around hotel seems nice, and close to the "strip"
byung ho
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

No heating and no service at all. Jungfrau Alps is beautiful, so stay any hotel but this one!
Lori
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Everything is within walking distance from this property. The directions for the washer and dryer need to be updated. We did one load of laundry and it took 5 hours to wash and dry.
Number of reviews per page
20
40

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