Comfort Inn & Suites

Hotels

7.6

/10

Pleasant

802 reviews

What Guests Say About Their Stay

Peter
10.0
/ 10
The staff was fantastic! Fitness room was clean and fresh, breakfast was well managed and fully stocked!
Lisa
10.0
/ 10
I liked that we had a very pleasant stay. I wish that it could’ve been longer so that we could’ve used the pool though. I was impressed with the staff and how committed they were to doing a good job!
Deirdre
10.0
/ 10
The staff at check in and for morning breakfast were friendly and wonderful.
In the Area
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106 Capital Drive, Hampden County, Massachusetts, United States, 01089

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Comfort Inn & Suites is a hotel in a good neighborhood, which is located at Hampden County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Comfort Inn & Suites

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106 Capital Drive, Hampden County, Massachusetts, United States, 01089
Others Comfort Inn & Suites
Others 2 Comfort Inn & Suites

Discover More About Comfort Inn & Suites

Location


Comfort Inn & Suites is a hotel in a good neighborhood, which is located at Hampden County.

About Comfort Inn & Suites

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Comfort Inn & Suites is a wise choice for travelers visiting Hampden County.

All facilities in Comfort Inn & Suites

Others Comfort Inn & Suites
Others

Public Facilities

  • Others
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Smoking area
  • Parking
  • Fireplace in lobby

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Newspaper in lobby

Things to Do

  • Hot tub
  • Indoor pool

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Comfort Inn & Suites

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - C0008023250
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Comfort Inn & Suites
75
Number of floors in Comfort Inn & Suites
2
Another facilities in Comfort Inn & Suites
Others, Safety deposit box, Coffee/tea in lobby, Smoking area, Fireplace in lobby

Frequently asked question in Comfort Inn & Suites

What are available facilities at Comfort Inn & Suites?
There are top facilites at Comfort Inn & Suites such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Comfort Inn & Suites?
The standard check-in time at Comfort Inn & Suites is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Comfort Inn & Suites

7.6
Pleasant

From 802 reviews

Cleanliness

7.8

Room Comfort

8.0

Location

7.6

Service and Facilites

8.2

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Traveler Reviews Comfort Inn & Suites

Number of reviews per page
20
40

Top reviews

Courtney
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

There were dry wall patches on the ceiling, you could barely walk between the bed and dresser/cabinet, hallway carpet and elevator floor was nasty, pool burned ears and nose, someone stood at the breakfast area door and watched everyone eat like a creep. Night check in people were nice.
Verified traveler
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

It was a good stay BUT the shower was horrible. The water was only warm, and we are in the middle of winter, and the shower head was not strong. It was only a trickle of water coming out. I was very disappointed with the shower. The actual stay was good. The continental breakfast was good. The pool was nice and clean but the pool water was really cold too cold for it being winter her winter days. The room old looking but clean and it smelled really good.
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Rosa
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Nice
Peter
icon-Leisure
Leisure

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The staff was fantastic! Fitness room was clean and fresh, breakfast was well managed and fully stocked!
Rosa
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great place
stacey
icon-Leisure with Friends
Leisure with Friends

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Property has not been updated in a long time. Run down. Tiles chipped in shower. Uncomfortable furniture
Jan
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Nice quiet location, easily accessible to shopping and dining.
Rebecca

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Just needs updating
Diane
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Over priced weekend rate The jacuzzi was excellent but the rest was mediocre Breakfast was good. Should run layet3thsn 9am onweekends.
Shaneice

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Hot tub
Lisa

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I liked that we had a very pleasant stay. I wish that it could’ve been longer so that we could’ve used the pool though. I was impressed with the staff and how committed they were to doing a good job!
Wendy
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Conveniently located off 91 ! Would stay there again
Deirdre
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The staff at check in and for morning breakfast were friendly and wonderful.
Caitlin
icon-Leisure
Leisure

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Room was dirty, shower had mold, stains on the sheets. Fine for one night, but wouldn’t stay again.
Daniel
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Good hotel to stay
Robert

4.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Key card kept turning off and vending machines out of date
Deborah
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Did not work in Room 222 in West Springfield, MA: TV remote, room phone, wall light between beds. Unacceptable! Pool & hot tub are exceptional! Personnel strength exceptional. Will see how breakfast is in the morning…
Alex

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Everything was very nice
Kathleen
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Room was ok ! No liquid dish detergent , no utensils, and only 1 regular coffee. I tried what appeared to be drawers and cabinets but they did not open! Dish washer didn’t appear to work. Put dishes in and turned on but never cleaned them. Dishes and such were not real clean when we went to use them. Curtains were off their hooks and counter was sticky. Our room w as close to the ice machine and staff rooms. Ice machine didn’t bother us as we knew it was there but what did definitely bother us is at 6 AM is when the staff came in how LOUD they were! Breakfast on Sunday was until 9 but the staff was very eager and did start to close down and clean before 9. There still were people eating!!!!! I realize the staff has to start working but they need to quiet down!!!
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Melissa
icon-Leisure with Friends
Leisure with Friends

4.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The property was pretty dingy. The first room had black mold in the bathroom. We were offered an upgrade to a suite with wallpaper that was falling down and furniture that looked in very used condition.
Number of reviews per page
20
40

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Others 4 Comfort Inn & Suites

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