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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Hotels
7.0
/10
Pleasant
1,055 reviews
What Guests Say About Their Stay
Erica
10.0
/ 10
Check in was easy, staff at front desk great. Very close to football stadium and rock and roll hall of fame.
Debbie
10.0
/ 10
Staff was very welcoming and helpful.
Easy access to the Rock and Roll Hall of Fame .
Shuttle was very handy
In the Area
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1111 Lakeside Avenue E, Cuyahoga County, Ohio, United States, 44114
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
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What's around DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
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1111 Lakeside Avenue E, Cuyahoga County, Ohio, United States, 44114
Discover More About DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Location
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is a hotel in a good neighborhood, which is located at Cuyahoga County.
About DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside exclusively for you.
Get precious and unforgettable moment during your stay at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside.
All facilities in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Hotel Services
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Parking
- Smoking area
- Parking (surcharge)
Transportation
- Area shuttle
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Important Note
- Fee for buffet breakfast: approximately USD 16.00 per person
- Covered self parking fee: USD 30 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include window guards
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside | 379 |
Number of floors in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside | 17 |
Another facilities in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside | Others, Safety deposit box, Coffee shop, Coffee/tea in lobby, Meeting facilities |
Frequently asked question in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
What are available facilities at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
There are top facilites at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
The standard check-in time at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is starting from From 15:00 while the latest check-out time is at Before 12:00
Does DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside provide breakfast?
Yes, DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Other sources (1,055)
7.0
Pleasant
From 1,055 reviews
Cleanliness
7.0
Room Comfort
7.4
Service and Facilites
7.8
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Traveler Reviews DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Number of reviews per page
20
40
Top reviews
Kayla
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The ceiling was leaking in the main lobby- which isn’t a big deal. The leak was more like a stream and a bucket was placed to collect the water. The bucket couldn’t hold the large amount of water that was leaking so there was a large puddle. The room had a large amount of water damage, cracks in the ceiling and discolored walls. The wallpaper in the hallways was clearly damaged and falling off. Staff was nice.
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terri
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very disappointing to have an adjacent parking garage with an out of service elevator. Guests having to carry baggage up and down flights of stairs to get from car to front desk. Unacceptable! We witnessed several elderly guests there for a holiday event dressed in formal wear struggling after having to navigate the steps from the 4th floor parking to the conference room. Hotel staff informed us that the elevator had been out of service since June. As an added inconvenience, water continuously poured down the stairwell when raining, soaking anyone on the steps.
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Jennifer
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The high cost did not equate to the property. There was a cigarette butt under our bed. The room had not been properly cleaned in sometime. We booked a 2 day stay, and had a 1/4 roll of toilet paper no extras! The elevator for the parking garage doesnt work; so you have to carry luggage via the stairs. Plus an additional 30 per day to park. The breakfast is not free. It was 22.50 a person for a regular hotel style buffet. However we had a 30 minute wait to be seated because there was no help to clean tables. Once seated we waited another 10 minutes for a clean plate. And they ran out of food. No fruits at all they were all empty. Once we returned from the football game, the hotel lobby had water just pouring in from the roof.
I will never book this hotel again.
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Andrea
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff was very friendly but when asked for new towels, toilet paper x 2 mornings and then afternoon and it’s not done it got frustrating to have to go down the elevator…we were on floor 15 on a very busy weekend.
Jeriah
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything was great! Definitely will book again next time.
Anthony
Business and Leisure
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Got a warning about some sort of “no show” scam fee. As if being charged for the room if I got stuck in a snow storm or medical emergency isn’t enough, apparently there is an additional “no show” fee. GoAFYS! Lots of hairs all over the floor and bathroom. Not a scrap of breakfast included. Coffee packets included were decent, that’s the highlight. Staff were friendly and doing the best they can probably do given the malfeasance of management and being total wastes of space and resources.
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Jacelyn
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff was friendly when we arrived. Parking is not valet it is park it yourself in a parking garage. Also if you book through Expedia they charge you fifty dollars and then refund it a couple days after your stay. Our room had peeling wallpaper and chipped paint on the ceiling as well as a stain on mattress cover. Bathroom wasn’t the cleanliness. It was close to the rock and roll hall of fame which was a plus.
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Omar
Business and Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The worst hotel used ever
Debra
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful staff
DUSTIN
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Two double queen bed rooms were reserved. We received 1 double queen bed and 1 king bed room. Both rooms were dated, and one didn't have a working tv or phone. This stay way uncomfortable and unpleasant. Also, overpriced for what it was, and there was an additional $30 charge for parking garage parking. Not happy!
Lauren
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was a little dirty, toilet broke, the hall way smelled like weed.
mario
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel was amazing. The room was clean and well equipped with a great view of downtown and the lake. Staff was friendly with the exception of the housekeeper assigned to my floor which was 17. Checkout time was 12 but was woken up but knocking on the door several times throughout the morning. The do not disturb was on the door and still felt harassed to hurry and leave so she could clean the room. This would be the only aspect of my stay that would give me pause to book again.
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Jonathan
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great staff
Verified traveler
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Toilet overflowed when water kept running. Many toilets in lobby didnt work.
Jessica
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
.
Gary
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
This hotel is in a great location but has seen better days. It could use a little upkeep. I would stay again but would have a lower expectation. The man in the bar is about as unfriendly as it gets. He was downright rude most of the time. We went to the bar at a nearby hotel instead.
Jean
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall great hotel. Best cookies around too!
Walt
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
When we arrived we were given a room with a horrible odor !! Told desk we couldn’t stay there and was given another room. Then we were told if we wanted maid service the next day we should call and make a request ! To park a vehicle on their property is $30 per night so I parked for free on the street in front of the hotel for free since we didn’t have to feed the meters on a weekend. Had to ask for free Double Tree cookies. No continental breakfast ! Starbucks location is near the lobby but does not accept the app or gift cards. This location in nothing more the a money grab ! Will stay elsewhere in the future !!
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John
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The furniture in the main room was either really dirty or in bad shape. The bathroom was decent except for the rusty lighting fixtures. The key card entry was faulty and had to try several time (10-15) for it to work
Erica
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Check in was easy, staff at front desk great. Very close to football stadium and rock and roll hall of fame.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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