Hampton Inn and Suites Worcester

Good

The refrigerator didn’t work and it was no ice on the floor for the room

Everything is perfect and great job

Location is excellent and staff very friendly

Staff was very friendly

Good stay

My stay was great! The Inn was super clean lobby, pool and rooms. All staff members were helpful and friendly! Mia was great ,so helpful and made our visit enjoyable.👍

A friendly staff, very clean and elegant environment

Everything was 1st class

Convenient

Very close to Umass Memorial Hospital. Beautiful, clean hotel , friendly staff. Would definitely recommend!

.

As with all stays at Hampton Inn, this one was no different. Hampton Inns are great hotels and we will continue booking their hotels in the future.

Cleanliness, staff is always welcoming and helpful

There was no hot water and the tub wouldn't drain. We informed staff of both issues and the drain was fixed, but nothing could be done about the water. We spent 2 cold water nights and then went to a different hotel.

The hotel was sold out due to a large group of school sports teams. The parking was very limited and rather confusing since a different hotel seemed to share the same parking area as ours. The $15.00 parking fee was only mentioned at check in.The room was clean but the microwave is basically on the floor. The TV was dificult to figure out for us senior citizens. The windows were facing directly across the other guests rooms so the curtains had to remain closed. The food was not hot, and the one available microwave oven should have been located closer to the serving area. There was no fruit available to eat with the breakfast.

We were giving this place a 2nd chance But the same issues. The room was filthy Trash on the floor, food and toy wrappers Jacket in the closet Sheet were scratchy and mattress was terrible

Clean

Excellent all around,, everyone is helpful and will meet your needs

This hotel was in a great location for our Worcester visit. The hotel was nicely decorated for the holiday.