Staff was rude. They were shocked when I had a question. I did not know rooms were cleaned every other day. This is ridiculous. Desk left unattended. Checking out at 7:00 am took 30 minutes. There was a sign saying staff away for few minutes. Ridiculous.

Extremely friendly and welcoming staff. I used their facility many times and will do in the future.

Good value

All of the staff were friendly.

Staff was very friendly and helpful during our stay. Room could use some paint and minor fixes but overall was a nice property. Daily breakfast was a bonus.

Clean with good staff.

Clean and convenient. Friendly staff.

Pleasant staff, clean rooms and nice breakfast buffet.

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Good stay for our family. Walls are thin and we could hear people running around and talking too easily. We came for the pool, but it was out of order and that was a bummer, but we understand these things happen. The beds and room were comfortable. Breakfast had decent options.

Pool, elevator and ice machine out of order. Towels were not nice and soft and actually grey when they are supposed to be white. Bathtub also dripped. Sorry Hampton, but this property needs help.

One of the elevators was out of service causing longer than desired waits. Pool was also closed and no explanation of why. The pool was one of the reasons I booked room there. Also not a fan of the curtains not closing completely ocross the window, leaving some extra unwanted light in. Was disappointed for those reasons.

Thank you

Breakfast choice items could have been greater.

The 1st room had a refilling toilet (9 x in 5 mins.). There was no maintenance crew at the hotel at 2:30 PM to fix it ! My 2nd room the toilet was backed /blocked up, no shower both gel,low battery in the wall thermostat. Since there was no one to fix it I put up with all of this low quality. The carpet in the hallway looked dirty, There was no Purell in the 1st and 4th floor dispensers by the elevator. One elevator was not working. I had to wait for the staff to help me check in due to computer backup at time of people checking in.

Everything was just perfect. The room was pretty, very clean, breakfast was delicious, and the staff could not have been more warm, gracious adn helpful!

The stay itself was good. The problem is, I forgot an expensive Tommy Bahama men's shirt in the closet. Called immediately after returning home and was told they would call me back and they never did. Called a second time and got the same response but again, no call back. Called a third time and they said they thought a shirt was in lost and found. They said they would check and get right back with me. They did not. Very unhappy. It is clear to me, someone has my shirt and they have no intention of returning it. Will not return unless resolved.

They removed all of our items, repacked our items, while we were out fir the evening, then gave our room to another person. When we arrived back to the hotel, our room key wouldn't work. When we went to the front desk to correct the issue, they said well that is not your room. We went to the room, and another man was there. (And we found our beverages were still in the refrigerator) The front desk person, Jude, assigned us a new room, was very confused as to how that circumstance even happened. He asvised that we contact expedia, for a full refund. That kind of situation should have never happened. And the feeling that someone went through all of our belongings, is extremely uncomfortable.

The waffle iron never worked.

A nice place, checkin was easy. We asked for an accessible room with a roll in shwer not a tub since my wife has difficulty stepping up into a tub. I got two call