Holiday Inn Express & Suites DALLAS NE - ALLEN, an IHG Hotel

Wonderfully comfortable bed. Hot breakfast better than the standard fare.

It was difficult to get from the expressway to the property. But the location of the property being close to the expressway was what I wanted/needed.

This was a very clean a spacious property. I had an issue with the TV not working; it was remedied quickly by capable front desk staff. The most disruptive issue was intermittent flushing of the toilet. Sometimes it would flush and sometimes it would not.

The breakfast was missing basic essentials no cinnamon rolls ! No oatmeal toppings. The stay was okay. I am kind of disappointed because we stayed to bring in New Years

Didn’t have a bathroom towel at front desk so I received pool towel for to use for a day which was a little disappointing other than that very nice place that is clean and comfortable.

The room was very clean and modern. My only negatives were the topper on the bed was too soft and the walls around the bathrooms need more insulation. It sounded like the rooms next to us were using our shower.

Everyone was courteous

not burnishing the brand of Holiday Inn with this hotel

Clean room. No decaf coffee in room or at breakfast. Both room keys failed. Would not extend checkout for 1 hour.

This was definitely a budget hotel. The room was adequately clean the bed not particularly comfortable for one night stay it was fine. Probably would not stay there again.

Nothing to add.

Bathroom vent fan did not work, causing it to be damp and dank. The juice was watered down.

Lovely hotel with convenient location and near to dining and shopping venues. Breakfast is superb.

Housekeeping came to our room took dirty towels but left all the trash we had gathered for them.

The breakfast

Property was OK other than the bathroom wasn’t clean property. There was someone else’s hair on floor door and bathtub.

Staff was helpful and friendly

There was nothing to like. Room had some kind of moldy wet smell. I stayed there with my family and my daughter started sneezing and itching as soon as we entered the room. Bathroom door would not close. There was a mark on bed. Shower faucet was loose. Towels were not completely dry. It was below one start hotel. I asked them to change the room which they did but 2nd room was not much different that first one. Everytime I enter the room, there is this bad smell. This was the worst hotel I ever stayed. I have stayed at Holiday Inn before and really loved their breakfast but it was nothing like that here. Nothing. I am never coming back to this place and will let my circle know to watch out for this kind of places. They were very cheap in taking care of the property.

It needs attention, maybe an upgrade. Windows were dirty, bathtub was pinkish and rust all over it.

Good place to stay