We would recommend this hotel. The room was clean and comfortable. The breakfast offers the usual warm and cold options and is a well monitored area. The only recommendation we would offer is for management to speak with the front desk employees about their lackadaisical approach to their front desk attendance and interaction with guests.

Property was very clean but bathtubs need to be upgraded. They are very bad looking and dingy

Just a pleasure stay. Always wonderful

CHeck in clerk was great.

This hotel was very clean and newer. Great price. Overall great experience and will stay here again.

From start to finish this Holiday Inn Express in Akron was extremely satisfying. Friendly reception, friendly foodservice, clean, quiet, new, easy parking. I would come back again!

Red stain on sheets, dirty tub and slow draining sink!!

The front desk was very friendly and helpful. Rooms are nice. Restaurants are close and walkable.

Great check in staff. Very helpful. Great mood. Room was spotless and quiet. The breakfast selection included veggie omelets and Turkey sausage, which I love. I give the HI Express in Fairlawn the highest of ratings.

W

The staff was great. The pool however needs a good cleaning, towels were usually out or running low. Bathroom in room also can use a good cleaning and repairs. Breakfast was ok.

Second time there. Great staff and location

The sheets didn’t fit the bed. So every time you turned over the sheet pop off and then you would see the mattress pad. On my kids bed when I woke up this am the sheet came off bed. And u could see mattress pad that had dry blood spots on. It wasn’t from them. Drain in bathroom was close so no water could go down drain. My bf fix that. The bed were hard. The staff was friendly when I went to check out there was nobody at the front desk for over 10 minutes they stick a sheet of paper that says please sign and turn at the front desk. But when I get to the front desk he said oh we don’t need that. That’s your receipt. For the amount of money I paid it was not positive experience. A couple of months ago I stayed at another Holiday Inn express and it was way better. So it’s quite disappointing

Beds were great. Bathroom could use some updates

Overall experience was fine, front desk was awesome. Room has been surface wiped for too long and is in need of deep cleaning. Worst part was plenty of black mold under toilet rim. Room is presentable if you're not looking too closely. Bed was super comfy, pillows are amazing, and all that was clean. Has fridge and in room coffee, everything worked, nothing broken, just in need of deep cleaning, new caulk in the tub and that kind of thing.

My wife was very excited when she discovered that the room had a Jacuzzi tub in the bathroom unfortunately, when she thought about using it, she discovered that all the jets that she tried to clean all had buildup of dirt in each of the Jets so she thought better about using it

This was not the cleanest room I’ve ever stayed in, but nothing was so egregious that I needed to complain. We stayed for three nights and didn’t discover until the day we were leaving that there is a lovely courtyard behind the hotel. I wish I would have known that. The staff was friendly and accommodating. Towels and pillows were plentiful. The room was cleaned every day.

Poorly run hotel. No stay over service. Faucet in bathroom barely worked. Breakfast was stale and lowest quality food you could imagine. Felt like a cheap motel. Lost faith in the holiday inn express brand. Might as well stay in a motel 6

Bathroom tub needs to be updated

Great stay