Homewood Suites by Hilton Houston IAH Airport Beltway 8

When I arrived, they did not have my correct room and had to place me in a lesser room which was poorly cleaned and shabby. The night staff was lazy and not very helpful. The next day they placed me in a far superior room.

The only thing that was a bit out of the norm, was that when we arrived Friday afternoon there was installation of cables all throughout the hallways. Other than that we had a very comfortable stay and I so have to mention that the staff was so nice and accommodating. Breakfast was on point!!!!

This was Not an easy place to come in at 11 pm. I called for shuttle and was told it closed at 9. We arrived and the doors were locked, the bell didn’t work. We knocked. Then the room key we were given was occupied. A helpful woman said it was full but then did find a room. Sheets not comfy, room clean, we slept in. Breakfast closed at 9; kitchen is very helpful/found us bagels and such. It’s a Hilton-apparently not so reliable any more.

Very nice

Staff was great!

Awesome

Good

Spacious room, super clean, comfortable bed

The reviews for this property saying it was amazing cannot be legitimate reviews. This hotel was in need of serious maintenance and upkeep. The hot water didn’t work in our shower or bathroom, the soaps were empty in the shower, the pool and hot tub were poorly maintained. The hot tub was stagnant, dirty and cold. The front desk ladies were friendly, but weren’t able to help with any questions we had. We were missing a remote in our room and when we asked about getting another remote we were told we had to wait until the next day. We needed to do some laundry and they didn’t have any quarters to buy and nowhere in a 3 mile radius had any either. We were given a grub hub coupon for $10 off, but we had to become grub hub members in order to use it. The bathroom door in our room wouldn’t shut, the furnace was extremely loud (like a lawn mower). The breakfast was one of the worst I have ever had in my travels. If I hadn’t already been charged for the room, we would have gotten a room elsewhere. This was an extreme disappointment for a Hilton hotel. I had read the reviews prior to booking and felt like it would be ok for a short stay, but the minute we walked past the lobby I had an instant feeling of regret. Do you and your family a favor and stay elsewhere.

My roomed smelled mildew we didn’t have hot water in the shower we had to go downstairs to get towels because they were short staffed breakfast was half done and put away early they were more worried about making tacos then letting guess make breakfast

Everything is perfect!

Very bad smell, dirty, spoty furniture, unsafe, small rooms, can’t open windows, kept too hot and humid, etc etc….

Check in lady was terrible with communication and not polite. You could tell it was just a job. We had two room requested to be near each other. Not only not near each but 3 floors separate and a ways away. Initial appearance was ok but a lot of broken drawers, faucets, just general repairs. Air conditioning only worked in one room of our two bedroom suite. Our 2nd booking was pretty run down in general. The shuttle was horrific. After being told shuttle would be to get us at airport in 15-20 minute, we waiting for 45 mins and finally paid another hotel shuttle to take us to our hotel. One positive thing was good water pressure! I’ll give them 5 stars for that. And the kids said the breakfast was quite good with a lot of options. I, however, would not chose to stay here again.

No complaints, front desk was nice, the room was clean and fully stocked. I rented a room just to avoid being at the airport to early so I didn’t shower or sleep but I would stay here again.

Perfect suite for a family trip.

Nice place and not far from airport

Great suite, loved the huge bathroom, rooms, kitchen and lounge....Great comfort, loved the stay...Kids loved the rooms

Friendly staff

This hotel needs better cleaning

The staff was very friendly and helpful. Valerie and another lady in Front desk are the best.