Lake Buena Vista Resort Village & Spa

Nice place to stay. Close to main destinations

Plenty of parking. Separate bedrooms it was to cool to use the outdoor pools

Amazing stay, I enjoyed it for my birthday trip

Not very clean . Will not return. Poorly managed. Kitchen lacked supplies. Bedroom door coming off hinges. There’s more why bother.

Stayed here for our Thanksgiving trip with grandkids. Very clean, convenient, kids loved the pool. Great location to all the parks.

Broken coffee pot Couch Bed Tv Dryer Heater Dirty bed Dirty towels Broke stove

The room is outdated and the carpet in the room was quite dirty

We were very disappointed in our stay. First, the first night, the smoke detectors were beeping from about 2am until around 9am.when I called at 3:20am and I was told there were no maintenance workers overnight and that they would be in for work at 8:30am. So we all got NO sleep. Also the room was extremely cold so we were freezing as well. We asked for a refund for the first night and the desk clerk rudely told my husband she would only give us a $50 resort credit or a break on the hotel fees. She paid no attention to the fact we were up the entire first night listening to the smoke alarm going off every 43 seconds and insinuated it must not have been that bad because we didn’t call right away at 2am, which is completely ridiculous, especially since there was no one available to fix it until the next morning! We didn’t even check in until 11pm that night so by the time we got to bed we were woken up by the beeping. The next afternoon after returning from being out most of the day we returned to a slightly warmer room but still too chilly. I called and requested 6 additional blankets bc they are thin, and was told I could only have 4 blankets for a 3 bedroom suite.the man said he’d send 6 but only sent 4. the next 2 nights the heat was not working properly and we were freezing all night. the mattress in the main king bedroom, was as horrible, large crater and collapsing side.Ran out of hot water when filling jacuzzi tub.The bedding was poor quality and thin.dont stay here!

Loved it

Very old and needs to be updated. Not clean.

I enjoyed everything around, to buy groceries very close and the area very nice and quiet, good job

Rooms were very clean from the kitchen to the bedrooms.

Excellent price

We love this place. Home away from home

A good option for families to stay near Disney property. We got the 2 bedrooms/ 2 bath. Place was impeccably clean. Location is great. The pool looked fantastic but we didn’t have the chance to use it because the week we went was really cold (January). I didn’t give a 5 star mostly because the furniture in that room needs an update, mattresses need to be replaced for newer ones (they were clean but felt a bit worn out) so does the carpet not only in the room but hallways too. The 8th floor on building 3 smells like cigarettes and mold together, despite looking very clean. Bathrooms were clean and everything was working properly. Kitchen too.

Beautiful place

This place is exactly what you would expect. I wouldn’t call it a budget place but it definitely needs an update. It’s close to the parks and you get what you pay for here definitely worth the discount. We got going on the off-season. I would recommend this place and will probably stay here again if we ever do visit Disney World or universal parks

The 3 bedroom was spacious and fit our family's needs. Having laundry and a full kitchen was wonderful. We enjoyed the hot tub on a cool January evening. We would have liked the pool to be heated in January. We also did not like the smell of marijuana that ran through the building and the elevator.

The best way to do this is to put this in pros and cons: Pros: -fully functional kitchen -nice fireworks display (Disney) -cool pirate ship at the pool -water slide is bigger than we thought -clean property -big rooms -family friendly -front desk was quick to respond with issues -fully functioning jacuzzi tub -close to grocery stores (ex. Walmart, Target) -close to restaurants (ex. Applebees) -Disney pretty close -Close to (Free) Disney Springs -Views from top floors were amazing for overview and sunsets Cons: -dishwasher front broken (dangerous to kids) -dishwasher wouldn’t take pods -mould in window frame due to early morning condensation -token machine at arcade broken (took money) -arcade game not maintained/broken (stole tokens) -kitchen not fully stocked with basic kitchenware (ex. oven mitts) -bar owners who owned arcade (1 in particular) was not very kind when asking about tokens -shower had constant drip -going into the room, door would get stuck -when asking for what to do around the area, was being pushed towards a 90 minutes time share meeting (Via Sky/Guest Services) with the resort (after saying no) -“heated” pool had a very strong natural gas smell Overall, even with it being a bit chilly (shorts weather for us Canadians), there was still lots to do and the hotel was pretty decently priced. Would we come back? Absolutely. Constructive criticism is here to make it the best it can be.

It definitely is a dated building, old carpet and worn out furniture, however staying there was great. We travelled as 2 couples and 3 kids and there was 3 bedrooms so everyone had their own room. Transportstion to and from the large parks was free which is a big saver on $$. We did universal and Disney world. The pool isn’t heated and was rather cold, not really ideal for kids.