Lexington Inn & Suites NW Chicago Elgin

Hotel should accept security deposit on credit card instead of cash

Terrible

No normal service. No chance to get any food and drink, including water

Followed me to room was rude

Checked out the same night. The entire hotel was under construction. All the doors were open and birds were flying in the halls. They charge a $60 refundable cash-only deposit. Then go inspect the room after you want to check out to make sure you didn't ruin it. The rooms smelled old and musty. The bed was not comfortable and smelled funny. Bathroom was not clean. I wouldn't suggest any one stay here unless they absolutely had to.

Absolutely disgusting hotel. Body hair and stains everywhere!!! Awfull smell in rooms and throughout building. Rude and abusive staff. Was supposed to get a refund. They never sent it!!! DO NOT STAY HERE!!!

Bedspread had huge stain. Bathroom floors dirty, tub and sink stained. Panhandler asking for money by my vehicle in the parking lot. Refrigerator did not work. Was charged a $60 cash onlysecurity deposit upon arrival.

Dirty, moldy , rundown, gross everything.

I had to leave this place, very dirty extra fees, rude staff

Everthing was dury!!

I walked into the lobby and immediately noticed that one of the hotel guests was smoking indoors. The check-in process was confusing, as they required me to provide $60 in cash for the incidental hold. I did not have the cash on me, so I had to go to an ATM, which had a high fee. In the moment, I did not feel confident I would even receive the cash back upon check-out (I did, no problem). When I finally got into my room, I felt a bit better, as the bed and sheets seemed clean. The room was generally OK, except for the bathroom. The sink and counter area was dirty. The toilet also did not look like it had been cleaned in a while. The shower was scary. I didn’t really use the bathroom at all, and decided to shower at a nearby gym the next morning instead. Overall, my stay was generally pretty unpleasant, but you get what you pay for. Next time I would stay at a different hotel and pay 20 or $30 more per night. It’s simply not worth the money to stay here, when significantly better options are available for just a little bit more. Avoid this place.

The cash deposit was surprising and odd. There was no soap in my room. My key card stopped working 3 times during my 2 night stay. Staff was kinda but often confused.

All in all a good place for the price. If they offered a continental breakfast it would’ve been perfect

Roaches, dirty mattress, smoke smell

The hotel nasty asf dirty got bugs the people unprofessional don’t ever go to that one they need to be shut down on BD.

The bathroom tub was dirty and is rusted. Bathroom is in very poor state. Coffee maker is broken. Room is dingy-rate should be half of what they charge. Hotel not secure, I felt unsafe and only stayed one of my two nights.

Was a very dirty hotel, rude workers, just not a nice hotel to stay at

There were lights in the room with no bulbs in them. Also, the tub and bathroom was really dirty unsuable.

Too dirty

Suspicious activities around the area. Heavy smoke in non-smoking room. TV not working.