We stayed at Club Wyndham Orlando for our Disney/Universal trip. We had two rooms. One room had the parents and the second room was my family including 3 young boys. The drive to Disney, Universal, and Disney Springs was quick and very easy. We had an incredible time. My boys visited the front office like 5 times a day to get sports equipment and every time they were greeted with smiles and employees happy to help. That could have been really annoying for them but they always were so polite. The pool was perfect. Movies and popcorn every night was the highlight of their trip, and they met over 40 Disney characters. We had a great time and they let us pick out the movie if we were the only ones in the pool. We loved the rooms. They were perfect to put the kids to bed and then have the lower level to just sit alone. Everything was clean, and set up for a successful trip. My kids cried saying goodbye to their “vacation home”. We will absolutely be back.

I'm impressed. Needed a two bedroom condo/apartment for 5 weeks till our new house is being finished. Very nice, clean unit. Easy walk right out of our screened in patio to nice pool. Easy parking right in front of our unit. Good job Windham.

Nice place. A bit outdated but very spacious and comfortable. I stayed the weekend in a 2br, 3 full bathrooms town house for a great price. I should have tried to request a late check out. All went well outside of my late departure. I was there 30 - 45 minutes beyond check out and they were not happy .

Let me be absolutely clear: this establishment is a motel masquerading as a hotel, and is a glaring stain on the Wyndham name. The pictures you see on Google Maps are incredibly misleading. First, the room. There were suspicious stains on the couch, the tile is sticky, and the carpet will make your socks or feet black. To add insult to injury, the soap dispenser had maybe 5 pumps left. A small inconvenience, perhaps, but indicative of the overall lack of attention to detail. Then there's the WiFi. Forget streaming, forget even checking your email. The connection was so slow, speed tests (although erroneous) actually show 0 download speed. I spent more time staring at a loading wheel than I did actually getting anything done. In this day and age, functional WiFi is a basic necessity, not a luxury. This place failed miserably. But the absolute worst part? The repeated lockouts. Two days in a row, we found ourselves locked out of the room due to key card reader batteries dying. Clearly, maintenance is not a priority at this establishment as they do not have maintenance on site. They had to call and ask them to come the next day. Which means if everyone leaves the room, you’re locked out again. How can this be a hotel if you can't guarantee guests access to their rooms? This "hotel" is a complete and utter rip-off. If it wasn’t 20 minutes from the parks I’d think it was a trap house complex. Do yourself a favor and book elsewhere or camp. You'll thank me later. Edit: To the management of this establishment and many others, stop offering to resolve issues out of the public eye. Post your comments, rebuttals, defenses, and anything else in full view for all to see, like our reviews. You are welcome to dispute any reviewers claims, but phone calls are not ok. There needs to be “receipts” on both ends. Do better about your establishment and how you handle issues.

Where to start. Let's discuss the big things. The bathtub was stained, the building I was staying in had the ice machine removed with no indication where I could get ice. I went to two other buildings to see the ones there were either not plugged in or had a sign saying out of order. I went to the front desk and barely got any acknowledgment. Was told to go to the bar in the middle of the complex, but they were closed. I had to walk to the gas station every night to get a new bag of ice to put in my cooler that I also had to buy just to keep things cold. Why not use the in-room fridge, I hear you ask? Well, it wasn't cold either. Trying keeping dairy products in there only for it to turn bad. So I had to keep everything in my styrofoam cooler. Speaking of not being cold, the AC unit ran 24/7 just to keep the room at a warm 75. The toilet took forever to fill, making every trip there a test of patience. With some doors, you needed a key to get in but it was about 50/50 on whether they even closed all the way or even locked when they were closed. Don't leave anything of value in the rooms. Most hotels will have that little string thing over the tub to hang your wet clothes. Not this one. No shelves in the shower to put soaps and shampoos Bar/restaurant would close at arbitrary times. Was told they'd be open until 11p but would go by there after 9p and they would be closed. Sprinklers did a great job watering the only sidewalk, making it impossible to go to neighboring restaurants and shops without getting wet. Only reason I didn't give this place one star was the location to nearby restaurants and I didn't die. I reached out to this hotel twice without a response. Only after going through corporate did I get a response. They offered me reward points. I had to pay out of pocket for things that should be included in the price of my stay. All they had to do was knock off $20 off of my bill to have me stay there again and to not leave a bad review but they couldn't be bothered to do that. I assume they know they'll sell out the rooms because it's Orlando and don't care if someone doesn't come back. I could have stayed here every summer for the next four years for tournaments but nope. Avoid. It's gross and their customer service is non-existent.