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Melia Bavi Mountain Retreat
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Melia Bavi Mountain Retreat
8.7
/10
Very Good
71 reviews
What Guests Say About Their Stay
Thao L.
9.7
/ 10
It was such a great getaway from the noisy busy city. The resort itself locates literally inside a huge national park which is very quite and peaceful. The infinity hot water swimming pool is wonderful.
In the Area
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Ba Vi National Park , Ba Vi Commune, Ba Vi District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Melia Bavi Mountain Retreat
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What's around Melia Bavi Mountain Retreat
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Ba Vi National Park , Ba Vi Commune, Ba Vi District, Hanoi, Vietnam, 100000
Discover More About Melia Bavi Mountain Retreat
note: resort was previously named Melia Ba Vi Mountain Retreat
Location
Melia Bavi Mountain Retreat is located in area / city Ba Vi Commune.
About Melia Bavi Mountain Retreat
Not only located within easy reach of various places of interests for your adventure, but staying at Melia Bavi Mountain Retreat will also give you a pleasant stay.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Melia Bavi Mountain Retreat.
Melia Bavi Mountain Retreat is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
Have fun with various entertaining facilities for you and the whole family at Melia Bavi Mountain Retreat, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Melia Bavi Mountain Retreat, which you rarely find in other places.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Melia Bavi Mountain Retreat exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Melia Bavi Mountain Retreat is a resort with great comfort and excellent service according to most resort's guests.
Enjoy luxurious treats and incomparable experience by staying at Melia Bavi Mountain Retreat.
All facilities in Melia Bavi Mountain Retreat
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Children play area
- Garden
- Karaoke
- Massage
- Outdoor pool
- Sauna
- Spa
- Steam room
Hotel Services
- Bellhop
- Welcoming drinks
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Tours
- Wedding service
General
- AC
- Banquet
- Family room
- Swimming pool
- Recreation room
- Smoking area
- Terrace
In-room Facilities
- Bathrobe
- Cable TV
- Hairdryer
- Minibar
- Shower
- TV
Public Facilities
- Parking
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Transportation
- Airport transfer
- Bicycle rental
- Limo or town car service
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Sports and Recreations
- Billiard
- Fitness center
Kids and Pets
- Babysitting with surcharge
Food and Drinks
- Bar
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Melia Bavi Mountain Retreat
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Available rooms at Melia Bavi Mountain Retreat | 55 |
Number of floors in Melia Bavi Mountain Retreat | 2 |
Another facilities in Melia Bavi Mountain Retreat | Children play area, Garden, Karaoke, Massage, Outdoor pool |
Frequently asked question in Melia Bavi Mountain Retreat
What are available facilities at Melia Bavi Mountain Retreat?
There are top facilites at Melia Bavi Mountain Retreat such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Bavi Mountain Retreat?
The standard check-in time at Melia Bavi Mountain Retreat is starting from From 14:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Melia Bavi Mountain Retreat
Traveloka (71)
8.7
Very Good
From 71 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.9
Meal
8.2
Location
8.7
Service and Facilites
8.8
People often mention about Melia Bavi Mountain Retreat
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Surroundings (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
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Traveler Reviews Melia Bavi Mountain Retreat
Number of reviews per page
20
40
Customer reviews
T***i
5.0
/10
Reviewed 23 week(s) ago
Horrible experience after a sleepless night because of the sound of water flushing upstairs, called the reception but got no response, the next day when checking out the manager didn't even say a word of apology.
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Nhung n.
10.0
/10
Reviewed 25 week(s) ago
Thanks Melia for giving me a great experience.
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EH
Ely H.
9.1
/10
Reviewed 73 week(s) ago
Everything was great, friendly staff
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Accommodation's Reply
05 Dec 2023
Dear Mr. Hoang,
Thank you for sharing your experience about Melia Bavi Mountain Retreat. We are very pleased to receive your positive review about the Resort's services. Hopefully you will continue to choose the Resort as the destination for your next trip to Ba Vi.
Sincerely thank.
Nhung Ngo is in charge of Customer Experience and Sustainable Development
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VT
Vũ Trung N.
9.1
/10
Reviewed 80 week(s) ago
Melia Ba Vi is a great place to rest if you need a retreat from your busy life. Room and service are good, however dinner does not have many options and is a bit boring.
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1 people find it helpful
Accommodation's Reply
02 Oct 2023
Mr. Dear Vu Trung,
Thank you for visiting and taking the time to share your feelings about your stay at Melia Bavi Mountain Retreat. Melia Bavi is where we bring customers a special experience with a journey back to green nature, fresh space, where you can freely immerse yourself in the magnificent scenery. We really thank you for your positive comments about the rooms and culinary services at Melia Bavi, and also thank you for your comments about the culinary services at the Resort and will make adjustments. more suitable to bring the best experience to each customer. Hopefully, one day soon, we will welcome you back again!
Best regards,
Nhung Ngo
In charge of Customer Experience and Sustainable Development
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TM
THAI M. T.
9.7
/10
Reviewed 109 week(s) ago
Great family vacation, all hotel services make me satisfied. Thank you very much to the front desk and room service for supporting our house during this short trip. Tip for families with young children should call the resort in advance to ask for the weather forecast, sunny weather will be very suitable for fun.
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2 people find it helpful
Accommodation's Reply
20 Mar 2023
Dear Minh Thai To,
Thank you for visiting and taking the time to share your impressions of your stay at Melia Bavi Mountain Retreat. Melia Bavi is the place where we bring customers a special experience with the journey back to the green nature, fresh space, where you can fully immerse yourself in the magnificent scenery. We really appreciate your positive comments about the accommodation and services at Melia Bavi. At the same time, thanks for your advice, we also hope that guests who come to Melia Ba Vi always enjoy the beauty of nature here in their favorite weather.
Hopefully, one day not far, we will be welcoming you back again!
Best regards,
Nhung Ngo
Responsible for Customer Experience and Sustainable Development
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Dinh T. V.
6.2
/10
Reviewed 111 week(s) ago
The toilet was slippery, 2 adults in my family fell in the toilet, one was barefoot and the other was wearing slippers. The barefoot person slipped when stepping from the bathtub to the toilet floor, hit his hand on the wooden bar, red-dented and very painful. In addition, the restaurant is slow to serve, order water from the beginning of the meal, but it is not until the customers finish eating and then bring the water out, which at that time was not crowded. The menu is very expensive, the dishes are popular but the prices are sky high
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1 people find it helpful
Accommodation's Reply
27 Feb 2023
Dear customers Dinh Thi Van,
On behalf of the Management and staff, thank you for taking the time to share your experience at the resort. Customer satisfaction and comfort is always our top priority, therefore, we sincerely apologize for the inconvenience you and your family experienced during your last vacation. Through her suggestions, the Management Board has seriously examined and planned training to further improve service quality and customer experience.
We hope to have the opportunity to welcome you back with an upgrade in service and experience. Wishing you and your family stay healthy and safe!
Best regards,
Nhung Ngo is in charge of Customer Experience and Sustainable Development
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TH
Thi H. Q. T.
8.5
/10
Reviewed 132 week(s) ago
Phù hợp nghỉ dưỡng, chăn ga hơi ẩm
2 people find it helpful
Trang T.
8.5
/10
Reviewed 138 week(s) ago
The restaurant does not find the food to be normal, more European, there are still many flying insects at night, the 18-degree air conditioner is not cool enough to cover the hotel blanket because it is still hot. T booked on the app was 3 million, but went to the hotel to see the listed price list was 2 million VND
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3 people find it helpful
Nguyen Thi Hong Ha
8.5
/10
Reviewed 155 week(s) ago
Rooms and scenery of Ba Vi national forest are beautiful, service is good. Unfortunately, the weather in April is not very nice, it rains all day, so there is no chance to experience the nature here.
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1 people find it helpful
NH
Nguyen H. A.
6.7
/10
Reviewed 160 week(s) ago
Swimming pool is under maintenance and unusable
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1 people find it helpful
MT
MAI T. N.
10.0
/10
Reviewed 162 week(s) ago
Resort nằm trong vườn quốc gia ba vì, bất tiện ở chỗ phải mua vé ngay khi bước vào. Khuôn viên đẹp, cây cối nhiều, tàn tích cổ đẹp như tranh. Xứng đáng với giá tiền
1 people find it helpful
tue a. D.
8.8
/10
Reviewed 164 week(s) ago
In addition to waiting a bit long for quick test support, everything is ok. Great vacation
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2 people find it helpful
Nguyen N. T. H.
9.4
/10
Reviewed 172 week(s) ago
A wonderful resort. Very peaceful.
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1 people find it helpful
vu huynh
8.5
/10
Reviewed 175 week(s) ago
nice view, ok hotel decor, lots of space to chill, very suitable for relaxing...
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2 people find it helpful
PT
Pham T. T. V.
9.7
/10
Reviewed 176 week(s) ago
Quiet, secluded, suitable for relaxation, stress relief. The only minus point is that the soundproofing of the villa/bungalow is not good.
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1 people find it helpful
DM
Donny M. Y.
9.0
/10
Reviewed 210 week(s) ago
Not friendly for stroller as I have 4 months old baby
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DT
Do Thi K. A.
9.7
/10
Reviewed 210 week(s) ago
Beautiful and poetic hotel located in the middle of the national forest, wonderful atmosphere, clean and cozy rooms, I will definitely come back here with my small family.
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VD
VUONG D. L.
9.4
/10
Reviewed 215 week(s) ago
Very nice, close to Hanoi. The price of room and food at weekends and holidays is much higher than normal days. Buffet is good, slightly expensive compared to the price.
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4 people find it helpful
Accommodation's Reply
23 Feb 2021
Dear Dieu Linh,
Thank you for sharing your experience of Melia Bavi Mountain Retreat. We are delighted that you are satisfied with the Resort's view, food and service. We sincerely thank you for your comments, the Food Division and the Resort Management will take note to improve the service. Hopefully the natural beauty as well as the people here have partly helped you forget your busy routine and daily work. Hope to welcome you back to a nearest date.
Sincerely thank,
Nhung Ngo
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DQ
DO QUOC C.
9.7
/10
Reviewed 236 week(s) ago
Back to Melia Bavi Mountain Retreat for the second time, everything was very good, the pool was great, the food was delicious and varied, the room was clean and comfortable, the staff was friendly and polite, score 10 for the service, is well worth the relaxation experience.
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3 people find it helpful
Accommodation's Reply
30 Sep 2020
To Mr. Do Quoc Cuong,
Thank you for continuing to believe in your choice of staying at Melia Ba Vi Resort during your trip to Ba Vi. We are very pleased to hear that he had a happy stay, and was satisfied with the hotel's facilities and services. At Melia Ba Vi Mountain Retreat, customer satisfaction is always the first priority. His positive reviews will be a great spiritual encouragement to help all employees complete their jobs well and bring good experiences to customers. We hope to have a chance to welcome him back in the following occasions. Wishing you and your family a warm and happy Mid-Autumn Festival.
Best regards,
Ngo Thi Nhung
Guest Experience Executive
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PV
Pham V. H.
9.1
/10
Reviewed 266 week(s) ago
Great resort but will not come back because it is located in the middle of Ba Vi National Park
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Accommodation's Reply
20 Mar 2020
Dear Mr. Viet Huy,
Thank you so much for staying at Melia Ba Vi Mountain Retreat for your recent trip to Ba Vi.
We feel so grateful for your feedback and are happy to know that you had a great time with us.
Our retreat is located in the middle of Ba Vi National Park to make sure the tranquility for all guests so they can have a perfect place to relax. It takes only 1.5 hours from Hanoi to our property.
We do hope you can reconsider and when you have time, you can go back to our hotel to feel fresh air, as well as our great service.
Best Regards,
The Retreat Management.
Number of reviews per page
20
40
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