My Moon Hotel

Hotels
8.6
/10

Very Good

80 reviews

What Guests Say About Their Stay

IN LIE
10.0
/ 10
All staff very helpful, hotel is clean and good location
Thanakrit O.
10.0
/ 10
Located in old quarters. Staff are nice, speaking English very good (Lyn and her team). Breakfast has many kinds of food. Room are new and clean
Samsol B. T.
9.1
/ 10
Friendly staff, good location, clean room, good WiFi and thanks to Henry for a special service
In the Area
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59 Cua Dong, Cua Dong Ward, Hoan Kiem District, Hanoi, Vietnam, 104545

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named My Moon Hotel Hanoi My Moon Hotel is located in area / city Cua Dong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around My Moon Hotel

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59 Cua Dong, Cua Dong Ward, Hoan Kiem District, Hanoi, Vietnam, 104545
Lobby My Moon Hotel
Lobby 2 My Moon Hotel

Discover More About My Moon Hotel

note: hotel was previously named My Moon Hotel Hanoi

Location


My Moon Hotel is located in area / city Cua Dong Ward.

About My Moon Hotel

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at My Moon Hotel.

My Moon Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, My Moon Hotel provides a pleasant accommodation for your stay.

If you plan to have a long-term stay, staying at My Moon Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at My Moon Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from My Moon Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

My Moon Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, My Moon Hotel is the right place to stay.

All facilities in My Moon Hotel

Functional Hall My Moon Hotel
Functional Hall
Common Space My Moon Hotel
Common Space
Lobby My Moon Hotel
Lobby
Bedroom My Moon Hotel
Bedroom
Others My Moon Hotel
Others

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Gluten-free meals
  • Hot breakfast

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Car rental

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Connectivity

  • Internet point
  • LAN Internet

Nearby Facilities

  • ATM/Banking
  • Shops

Business Facilities

  • Business center

Accommodation Policy & General Information in My Moon Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at My Moon Hotel
25
Number of floors in My Moon Hotel
8
Another facilities in My Moon Hotel
Coffee/tea in lobby, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in My Moon Hotel

What are available facilities at My Moon Hotel?
There are top facilites at My Moon Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at My Moon Hotel?
The standard check-in time at My Moon Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does My Moon Hotel provide breakfast?
Yes, My Moon Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in My Moon Hotel

8.6
Very Good

From 80 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.4

Meal

8.6

Location

8.5

Service and Facilites

8.7

People often mention about My Moon Hotel
All
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews My Moon Hotel

Number of reviews per page
20
40
Customer reviews
K***o
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10.0

/10

Reviewed 3 week(s) ago

quite close to everywhere. can walk. good service. we checked out in the morning at 4 am and were given a food package for breakfast. great
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Nguyen Tan Binh
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9.7

/10

Reviewed 52 week(s) ago

Phòng ốc, dịch vụ lễ tân, bữa sáng rất chu đáo, nhân viên khách sạn vui vẻ niềm nở😊 Vị trí thuận lợi, ngay trung tâm. Rất hài lòng về dịch vụ ở đây.

1 people find it helpful

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nisma n. b.
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10.0

/10

Reviewed 53 week(s) ago

Very friendly staff, if you go to Hanoi, you will definitely come back here.
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nisma n. b.
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10.0

/10

Reviewed 54 week(s) ago

Nice place feels like home with vietnam vibes. All the staff very helpful. Great to be back.

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Yew S. T.
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9.1

/10

Reviewed 58 week(s) ago

Good environment, friendly service, only breakfast a bit normal.

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Le Van T.
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9.7

/10

Reviewed 108 week(s) ago

The hotel is clean, the staff is enthusiastic and hospitable, I will come back here when I come to Hanoi
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1 people find it helpful

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TRUNG T.
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6.1

/10

Reviewed 210 week(s) ago

The hotel is relatively clean However the glasses front desk does not seem friendly So the service 2/3 *
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2 people find it helpful

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Nguyen T. D.
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6.2

/10

Reviewed 222 week(s) ago

The room is too tight, not exactly 25m2 as shown on the pp
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2 people find it helpful

Nguyen Thi Le Van
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6.0

/10

Reviewed 224 week(s) ago

The hotel is dirty, has a bad smell in the restroom, from the hotel owner to the very service. Guests have called in advance to change rooms from 2 days to 1 day 2 rooms, the hotel agreed (with recording calls), the hotel refused, said misunderstanding. get more money. a very bad experience at the hotel. will never come back !!!
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Accommodation's Reply
20 Jan 2021
Thank you for your hotel stay! The hotel would like to correct your words: the hotel did not charge any more from you. You are not up here slander. You also had a very uncultured attitude and language and disrespect to the staff at the hotel lobby, affecting other guests. You should behave properly and be more cultured Thank you
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Dang M. H.
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4.8

/10

Reviewed 227 week(s) ago

The staff is not friendly, the shower water is very cold, it is 12 degrees without water, it feels terrible, the room is very noisy. No free drinking water, no razors, lack of basic conditions
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1 people find it helpful

Nguyen
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Backpacking
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8.8

/10

Reviewed 340 week(s) ago

Friendly staff, clean hotel
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Nguyen H. V.
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8.4

/10

Reviewed 344 week(s) ago

Also quite on, however, the room design is quite cheesy.
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Bui T. D.
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Medical
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8.5

/10

Reviewed 347 week(s) ago

Nice room, clean, enthusiastic staff!
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NURUL N. H.
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Business
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9.4

/10

Reviewed 357 week(s) ago

It was great. Nice and friendly staff. Especially Sarah and Henry. We felt overwhelm by their hospitality. We recommended for other guest to stay here. Nice room and clean. Just same as what they did advertise in the website :)

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Vivi Hartono
icon-Family
Family
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8.8

/10

Reviewed 357 week(s) ago

The hotel is clean. New enough. Receptionist named Ming really helped us with the service they have. Ming English is quite good compared to the others. The breakfast menu is delicious. There are some menus that are not served but can be ordered via the menu to the chef. For travelers who book a hotel here but don't know where to go, they will give a city tour recommendation with a pretty cheap price recommended hotel in Hanoi.
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Budiprasad
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Family
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8.5

/10

Reviewed 372 week(s) ago

Room is clean and beautiful bit small but okay according to price.

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Trong
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9.1

/10

Reviewed 372 week(s) ago

Staff courteous, clean room, neat, reasonable price, little breakfast, small room.
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1 people find it helpful

Huynh Thu Bich
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Family
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8.5

/10

Reviewed 372 week(s) ago

Friendly staffs, clean room.

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Jimmy
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Shopping and Culinary
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9.4

/10

Reviewed 379 week(s) ago

The rooms are clean, the service is steady, meaningful.
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Kelly H.
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Family
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9.7

/10

Reviewed 385 week(s) ago

I book two night hotel two rooms for myself and my family. The hotel is a bit small compared to my imagination, but the rooms are quite new and clean. The location is very convenient to move around. Breakfast is simple but very tasty. The staff is extremely friendly, has supported me and my family very much. So instead of just staying there two nights. My house is at night. Thank you my moon hotel, have a chance to Hanoi will certainly come back here again.
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2 people find it helpful

Number of reviews per page
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