Overall Ratings & Reviews Nusa Penida One Day Tour by Caspla Bali Group

Enthusiastic staff and drivers who speak good English helped make our trip wonderful and with many beautiful photos.

We booked a mixed-eat and west tour on Nusa Penida, but when we arrived, the driver informed us that we could only go to a few places and even skipped some of the places listed on the brochure. The advertisement is not really what you get! However, the guide was really nice and helpful. He took us to the places we wanted the most and left out the rest. Even though they pick you up early from the hotel, we need to wait at the port to travel with the bigger group. This made us lose some of the time to visit more places on the island.

Traveloka and the supplier did not work together in a timely manner to provide the service that matches the package the customer purchased. The response was slow and unsatisfactory. After my own experience, I think I should not buy tour packages from Traveloka.

Had good first impression when we were picked up from hotel. But things went downhill once we reached Nusa Penida: - Tour guide was basically just a driver. No overview of the island whatsoever and we only got some information after we asked questions. - Not informed to take breakfast before leaving, if we had known no snacks provided at all, would have requested for early breakfast from hotel. - Lunch menu was not clearly explained to us. We ended up ordering things not included in our package and had to pay full price for it - Worst of all the tour guide/driver NODDED OFF a few times while travelling to the east side. We were so worried we requested he have a snooze while we were on the east end of the island so that we'll get home safely. - Told to bring swimsuits in the booking but tour guide said going down to the beach was not part of the itinerary and would take too much time. Not sure what we paid so much for, felt like a rip off for such poor service

A very memorable trip to Nusa Penida. Nice scenery. The driver, guide and photographer are also experienced and very helpful while we were there. Thank You.

there are still many damaged roads

Exciting experience. Exciting trip. Very beautiful scenery. The tour guide is very friendly. Thank you caspla

the guide is good and friendly. really really cool.

very disappointing, the guide just takes photos. really regret taking capsla. I can't go to all the places that have been determined. very sorry.

the guide is not very responsive

The speed boat to Nusa Penida it’s worst! The boat is full pack of people (Overloaded). The seat is very small. The person who handled the passengers in the boat keep pushing the people into the boat even though the boat is already full. Some people are sitting outside in the back of the boat. Another provider boat (bigger and faster) is very nice. Not recommend to use Caspla if you are plan to go to Nusa Penida. Besides the price from Caspla is higher than other, their sevices is not good. The lunch also not good!

travel caspla really recommend, the guide is friendly

the guide is very friendly, you don't regret choosing Caspla for your vacation, if you come here again, you will definitely choose Caspla again, really really good

The place is good, the driver is proficient and gives very clear directions.

good service, satisfying

Well done Caspla Bali. Whenever you go to Nusa Penida, you must use Caspla. Have their own Fast Boat, complete their own Jetty. Thank you Caspla Bali.

It's so cool, the tour was great, on-time pickup, the guide so helpful and the all off destination was so astonishing…

it was a great experience. mr agus is a good tour guide.

Nice and satisfying place with experienced genuine local guides ... Unfortunately Bali is still close to foreign tourists, very quiet ... Thanks bli Kadek

good and very enjoyable. hopefully it will be better in the future